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Web Self-Service Applications

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Web Self-Service ApplicationsWhite Papers (View All Report Types)
 
Self-Service Support For Fast Growing Companies
sponsored by Desk.com (A Salesforce Company)
WHITE PAPER: This comprehensive guide reveals the business drivers for self-service support and describes how this strategy fuels customer experience excellence.
Posted: 10 Mar 2014 | Published: 31 Dec 2013

Desk.com (A Salesforce Company)

Multi-channel Self-service for Insurance Businesses
sponsored by Aspect
WHITE PAPER: Customer relationship management (CRM) is more important than ever before for all businesses, especially customer-centric ones such as those in the insurance industry. When your customers expect to reach you on their terms, via the channels of their choice, will you be ready?
Posted: 11 Mar 2014 | Published: 11 Mar 2014

Aspect

NCR 2010 Consumer Research Reveals that Patients Want Self-Service to Better Manage Healthcare Expenses
sponsored by NCR Corporation
WHITE PAPER: Patients seeking greater convenience when paying healthcare bills. New consumer research commissioned by NCR Corporation reveals that patients are increasingly seeking self-service convenience when managing the financial aspects of their healthcare experience. Read this white paper to learn more.
Posted: 27 Sep 2010 | Published: 27 Sep 2010

NCR Corporation

BI for the People – and the 10 Pitfalls to Avoid in the New Decade
sponsored by QlikTech, Inc.
WHITE PAPER: This paper outlines the 10 common pitfalls associated with traditional BI approaches that prevent organizations from getting full value from their BI investments. Continue reading to learn more about these 10 pitfalls and how to avoid them in the new decade.
Posted: 29 Sep 2010 | Published: 29 Sep 2010

QlikTech, Inc.

Guide: Desktop Authority Password Self-Service
sponsored by ScriptLogic Corporation
WHITE PAPER: Desktop Authority® Password Self-Service™ provides an easy-to-use, robust system for allowing users to reset their own forgotten passwords or locked accounts, eliminating the biggest source of help desk calls.
Posted: 27 Aug 2009 | Published: 03 Jun 2009

ScriptLogic Corporation

 Password Self Help – Password Reset for IBM i
sponsored by Safestone Technologies
WHITE PAPER: Check out this white paper to learn about a self help password application that can give you a high ROI and free up time to work on more business critical issues.
Posted: 07 Jun 2011 | Published: 07 Jun 2011

Safestone Technologies

Are We Getting Any Closer to Self-Service Business Intelligence?
sponsored by Dell Software
WHITE PAPER: The need for self-service business intelligence (BI) is greater than ever. And while the market is filled with BI tools, they don't readily enable everyone to access and work with data
Posted: 29 Dec 2010 | Published: 28 Dec 2010

Dell Software

BIRT Performance Analytics: Self-Service Business Intelligence That Drives Real Performance Improvement
sponsored by Actuate
WHITE PAPER: This white paper uncovers strategies for performance improvement through self-service business intelligence.
Posted: 15 Mar 2012 | Published: 15 Mar 2012

Actuate

Improving Identity and Access Management in an SAP Environment
sponsored by Dell Software
WHITE PAPER: In this new Quest white paper, see why splitting identity management work is not only frustrating, pointless and inefficient, but it’s also completely unnecessary. Learn how to easily manage your Active Directory and SAP environments, how to eliminate redundant work, and how automation makes security stronger and auditing simple.
Posted: 06 May 2010 | Published: 06 May 2010

Dell Software

IBM Cognos 8 Business Intelligence MidMarket Reporting Packages
sponsored by IBM Cognos
WHITE PAPER: IBM Cognos 8 BI is the only solution that provides complete BI functionality in one product, on a single, proven architecture, it also delivers seamless reporting, analysis, scorecarding, dashboards, and event management.
Posted: 29 Oct 2008 | Published: 29 Oct 2008

IBM Cognos
 
 
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