Improving Business Productivity and Client Satisfaction with Customer and Partner Self-Service Portals
sponsored by IBM Software Group
WHITE PAPER:
This white paper describes how to improve business productivity and client satisfaction with customer and partner self-service portals.
Posted: 28 Nov 2007 | Published: 01 Sep 2007
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Cloud Computing and Open Source: IT Climatology is Born
sponsored by Eucalyptus Systems
WHITE PAPER:
While public clouds offer tremendous scale at an attractive price point, private clouds will continue to be more attractive to businesses due to increased infrastructure control and policy enforcement capabilities. Access this resource to discover how transparency and speed of problem remediation can be achieved with open source platforms.
Posted: 27 Oct 2011 | Published: 27 Oct 2011
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Delivering on the Service Level Brand Promise to Customers Every Time - 9 Ways to Get There
sponsored by eGain Communications Corp.
WHITE PAPER:
Outstanding customer service has become an imperative for superior performance, especially when poor service can damage brand equity. This paper provides strategies and tactics that companies can use to consistently deliver their customer service promise.
Posted: 04 Jan 2007 | Published: 01 Jan 2007
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Configuration Assessment: Choosing the Right Solution
sponsored by Tripwire, Inc.
WHITE PAPER:
Check out this white paper to discover how automated configuration assessment solutions like Tripwire Enterprise help ease the burden on IT of achieving and maintaining compliance, securing the IT infrastructure, and generating evidence for mandatory audits.
Posted: 08 Jan 2009 | Published: 01 Jul 2008
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If You Teach a Customer to Fish: The Power of Web Self-Service
sponsored by Epicor Software Corporation
WHITE PAPER:
This document explores the power of online self-service and how it contributes to healthy customer relationships and delivers viable cost savings.
Posted: 21 Nov 2008 | Published: 21 Nov 2008
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Succeeding With Data Virtualization- High Value Use Cases For Operational and Data Management Data Services Part two
sponsored by Denodo Technologies
WHITE PAPER:
Data virtualization is not only a massive asset to data analytics, but it can also benefit business processes and data management. Turn to this informative white paper to look at high ROI use cases of data virtualization in operational business processing and data management across all business sectors.
Posted: 17 Apr 2013 | Published: 31 Oct 2011
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Infor Epiphany Brochure
sponsored by Infor
WHITE PAPER:
This helpful resource introduces one CRM tool that allows you to optimize your customer interactions across all communication channels and glean deeper insight into your customer base. Read on to learn about the specific benefits this technology offers businesses across all sectors.
Posted: 30 Apr 2013 | Published: 31 Dec 2012
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Taking Control with Marketing Optimization
sponsored by WebTrends
WHITE PAPER:
Customers today are asking for an engaging, personalized web experience that pulls them in, and your business needs to deliver. Access this white paper to discover the business case for creating personalized web experiences, and discover how marketers are listening to consumers in order to optimize digital marketing strategies.
Posted: 12 Apr 2013 | Published: 12 Apr 2013
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Achieve Your Vision for Growth: Credit Services for EMEA
sponsored by Hewlett-Packard Company
WHITE PAPER:
This resource describes how the right financial service partner can help you reduce costs, manage credit risk, decrease capital expenditure, and more. See if an outsourcing strategy meets your business needs by reading on to learn more now.
Posted: 28 Mar 2013 | Published: 31 Aug 2010
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Lease to lifecycle management Economic and regulatory developments increase the case for real estate systems integration within retail
sponsored by IBM
WHITE PAPER:
This white paper demonstrates how progressive retailers can seamlessly integrate all phases of the real estate lifecycle process, from market planning, site selection and construction to day-to-day operations like lease administration and facility management.
Posted: 27 Mar 2013 | Published: 27 Mar 2013
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