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WSM White Papers (View All Report Types)
 
Modern IVR: The Center of a Successful Retail Omnichannel Strategy
sponsored by Genesys
WHITE PAPER: This resource will help you understand the steps you can take in order to prepare contact centers for the modern era – including the challenges you'll need to face and how to optimize your omnichannel strategy.
Posted: 08 May 2015 | Published: 08 May 2015

Genesys

Testing SOA Applications and Services
sponsored by Mercury
WHITE PAPER: Learn how testing the quality of an SOA allows organizations to optimize the use of IT resources and reuse services across multiple applications and ultimately enhance business agility.
Posted: 06 Sep 2006 | Published: 01 Sep 2006

Mercury

Best Practices to Assure High Performance: Optimizing Web Applications in a Web 2.0 World
sponsored by Gomez
WHITE PAPER: Faced with rising customer expectations and increasing competitive pressures, Website managers are applying new technologies. In this paper, Gomez will address why traditional “Web page” monitoring is insufficient, how new demands on client-side computing change the performance game, and what the return of the browser wars means for your business.
Posted: 18 Sep 2009 | Published: 18 Sep 2009

Gomez

Quicktour Demo: Key Differentiators between Microstrategy and Business Objects
sponsored by MicroStrategy Incorporated
WHITE PAPER: This tour provides an overview of MicroStrategy platform's uniquely powerful enterprise business intelligence capabilities and illustrates the 12 key differentiators between MicroStrategy and Business Objects.
Posted: 26 Nov 2008 | Published: 26 Nov 2008

MicroStrategy Incorporated

Ensuring Web Service Quality for Service-Oriented Architectures
sponsored by Oracle Corporation
WHITE PAPER: This white paper discusses the testing challenges presented by Web services, and introduces best practices to ensure SOA application quality through the use of Oracle’s award-winning Web service testing solution, Oracle Application Testing Suite.
Posted: 10 Sep 2009 | Published: 12 Jun 2008

Oracle Corporation

Roadmap for Effective Performance Monitoring at a Reduced Cost
sponsored by Neustar®
WHITE PAPER: This document provides a roadmap for web delivery teams to reduce operational expenditures, and shows how to improve the effectiveness of critical information required for decision-making for Internet services.
Posted: 11 Feb 2010 | Published: 11 Feb 2010

Neustar®

Maximizing Portal Application Performance
sponsored by ClearApp, Inc.
WHITE PAPER: This white paper highlights advancements in portal technology, exploring their effect on application performance management and their ability to overcome existing management challenges.
Posted: 27 Aug 2007 | Published: 01 Aug 2007

ClearApp, Inc.

The Cornerstones of SOA Governance: Policies, Registries and Repositories
sponsored by WebLayers
WHITE PAPER: This white paper defines SOA governance, outlines its benefits and describes the two cornerstones of a SOA governance infrastructure: policy management and enforcement capabilities, and service registry and repository.
Posted: 10 Jul 2007 | Published: 01 Oct 2006

WebLayers

Securing Web Services and Service-Oriented Architectures with Oracle Web Services Manager 11g
sponsored by Oracle Corporation
WHITE PAPER: While web services offer extraordinary value to a company, they are not free of challenges – especially when it comes to security and management. Read this white paper to learn how the Oracle Web Services Management (WSM) is equipped with the capabilities to help you tackle web-services-based SOA security and management issues.
Posted: 29 Jun 2012 | Published: 29 Jun 2012

Oracle Corporation

SDL Tridion Technical White Paper
sponsored by SDL Web Content Management Solutions Division
WHITE PAPER: This white paper describes how SDL Tridion architecture and technological choices help organizations achieve their business goals. This paper describes technology options for website deployment, SDL Tridion in an enterprise enviorment, and the main components of SDL architecture.
Posted: 19 Apr 2011 | Published: 19 Apr 2011

SDL Web Content Management Solutions Division
 
 
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