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WLNPWhite Papers (View All Report Types)
 
How is the Role of the Service Desk Changing in the Age of the Cloud?
sponsored by IBM
WHITE PAPER: Access this research to learn why service desks need to become more diverse and better integrated. You'll learn how your service desk can leverage automation, mobility, and enhanced visibility and analytic insight in order to proactively complement and inform on traditional ITSM processes.
Posted: 08 Dec 2014 | Published: 31 Dec 2013

IBM

7 Tips on Becoming an IT Service Broker
sponsored by Rackspace
WHITE PAPER: This exclusive whitepaper explores seven important tips for transforming IT into a service broker.
Posted: 17 Sep 2014 | Published: 17 Sep 2014

Rackspace

How to Meet the Growing Demands on IT: Four Steps Along the Path
sponsored by Rackspace
WHITE PAPER: In this informative resource, gain critical insights into a new "service broker" model of IT operations that can provide end users with faster service, enable IT teams to undertake more strategic projects, and allow management to see more clearly IT's business contributions.
Posted: 10 Nov 2014 | Published: 10 Nov 2014

Rackspace

Journey to IT-as-a-Service Powered by Software-Defined Data Centers: An Executive Summary
sponsored by VMware, Inc.
WHITE PAPER: Business demands today are 24/7. This exclusive whitepaper explores the role IT-as-a-Service can play in meeting these demands.
Posted: 08 Oct 2014 | Published: 12 Sep 2013

VMware, Inc.

C&J Energy: Going Public and Outgrowing Its Infrastructure
sponsored by Alert Logic
WHITE PAPER: This white paper describes how C&J Energy, an oilfield services firm, collaborated with Alert Logic in order to meet user needs and achieve SOX compliance quickly without compromising protected information or spending unnecessary time on installation and implementation.
Posted: 22 Oct 2014 | Published: 22 Oct 2014

Alert Logic

How Can You Meet Business Demands Quickly, with Agility and Flexibility?
sponsored by Red Hat
WHITE PAPER: This whitepaper explains how Red Hat Enterprise Linux can help you leverage the same advanced environment and open source solutions applied by today's most innovative IT organizations, such as Amazon and Facebook, and transition to an infrastructure that is open and flexible.
Posted: 09 Oct 2014 | Published: 09 Oct 2014

Red Hat

Validating VoLTE: A Definitive Guide to Successful Deployments
sponsored by Ixia
WHITE PAPER: Access this guide for an extensive framework and step-by-step approach for thoroughly evaluating all aspects of a voice-over LTE implementation.
Posted: 07 Mar 2014 | Published: 07 Mar 2014

Ixia

Implement a More Secure Network to Keep Up with Shadow IT
sponsored by Verizon
WHITE PAPER: This white paper examines the ramifications of the growth of shadow IT and examines how you can protect against potential issues. Read on to learn how you can implement a more secure network to keep up with evolving IT demands.
Posted: 12 Nov 2014 | Published: 31 Dec 2013

Verizon

Dimensional Research - Uncovering the Business Value of IT Service Management
sponsored by Hewlett-Packard Company
WHITE PAPER: The rapidly changing world of IT can be tough to adapt to, especially with further decentralization via the cloud. This white paper highlights IT service management and how it can increase your business efficiency.
Posted: 26 Nov 2013 | Published: 31 Dec 2011

Hewlett-Packard Company

Forming an Agile IT Function
sponsored by Hewlett-Packard Company
WHITE PAPER: This brief resource explores the important considerations that CIOs need to keep in mind when taking steps to bring in agility into IT function. Learn how to form a roadmap to IT success by reading on now.
Posted: 06 Nov 2013 | Published: 06 Nov 2013

Hewlett-Packard Company
 
 
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