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WLNP White Papers (View All Report Types)
 
How to Gain Visibility Across Your Multi-Cloud Environment
sponsored by VMware
WHITE PAPER: Adopt an application-centric approach to cloud management. Download this resource to discover how cloud management platforms (CMP) are evolving, and how to leverage the CMP to develop and automate resource delivery across all private and public clouds.
Posted: 16 Dec 2016 | Published: 16 Dec 2016

VMware

ABCs of ITIL®
sponsored by Global Knowledge
WHITE PAPER: Learn the ITIL® concepts of accountability, boundaries, and consistency (the ABCs) and discover how ITIL helps establish, manage, and maintain the ABCs.
Posted: 31 Mar 2015 | Published: 31 Mar 2015

Global Knowledge

Considering the Docker Data Center
sponsored by Contino
WHITE PAPER: Discover how to activate more efficient use of infrastructure, platform portability, and increased resiliency with the Docker data center container strategy highlighted here. Read on to learn how to use containerization to speed up software deployment, and more.
Posted: 01 Jun 2017 | Published: 01 Jun 2017

Contino

Losing A Star Player: How to Prep Your MSP Business for Employee Turnover
sponsored by Solarwinds MSP
WHITE PAPER: Employee turnover is a fact of life for any business owner – but for MSPs, losing a highly experienced technician can have a severe impact, both in terms of technical skills and carefully cultivated customer relationships. Learn how to put a plan in place to strengthen your HR strategy and prep your teams for any future changes.
Posted: 24 Apr 2017 | Published: 24 Apr 2017

Solarwinds MSP

Enterprise DevOps: Building a Service Oriented Organization
sponsored by Atos
WHITE PAPER: DevOps is a fluid term, but now we need to nail it down. This white paper settles the definition of DevOps and describes the practices that best support it in creating the right organizational structure and managing the transformation.
Posted: 04 Apr 2017 | Published: 30 Nov 2016

Atos

The ServiceNow Service Automation Platform
sponsored by ServiceNow
WHITE PAPER: This whitepaper covers how IT can deliver the services your organization needs to grow without draining more resources and money.
Posted: 12 May 2014 | Published: 13 May 2013

ServiceNow

Service-Oriented Configuration Management
sponsored by Pangea Systems
WHITE PAPER: This whitepaper details the core functionality and key benefits of service-oriented configuration management and offers up a four-step approach for implementation.
Posted: 26 Jun 2014 | Published: 10 Jun 2010

Pangea Systems

A Quick Guide to Modernizing Customer Service
sponsored by ServiceNow
WHITE PAPER: 80 percent of businesses believe they deliver a superior customer experience. However, only 8 percent of their customers agree. Download this white paper to explore how to redefine the fundamentals of customer service by bringing together people, workflows, and systems to proactively resolve issues and optimize the service experience.
Posted: 13 Apr 2017 | Published: 13 Apr 2017

ServiceNow

Deepen Visibility into Cloud and Hybrid IT with Unified Infrastructure Management
sponsored by CA Technologies
WHITE PAPER: Learn why it's recommended your organization extends the visibility of existing infrastructure tools with a unified, hybrid IT monitoring platform—providing visibility into traditional and next-generation technologies. Read on to take a unified approach to IT ops, and monitor all hybrid cloud, software-defined, and converged environments.
Posted: 07 Sep 2016 | Published: 30 Jun 2016

CA Technologies

Beginner's Guide to SSL Certificates: Making the Best Choice When Considering Your Online Security Options
sponsored by Symantec Website Security Solutions
WHITE PAPER: This helpful guide explains how the effective implementation of SSL certificates is critical to protecting your customers, earning their trust, and ensuring your success when it comes to conducting business online.
Posted: 08 Jan 2015 | Published: 10 Jun 2013

Symantec Website Security Solutions
 
 
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