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WLNPWhite Papers (View All Report Types)
 
Manage IT services efficiently. Serve Business effectively
sponsored by Hewlett-Packard Company
WHITE PAPER: This white paper introduces a new approach to managing business operations, called business service management (BSM). Building upon the goal of consolidating every element of service - infrastructure, applications, transactions, end-user experience, virtualization, cloud service - BSM allows you to keep up with changes in a dynamic IT environment.
Posted: 08 May 2013 | Published: 31 Mar 2013

Hewlett-Packard Company

The Future of IT: From Chaos to Service Automation
sponsored by ServiceNow
WHITE PAPER: This whitepaper covers the importance of shifting your IT department from infrastructure-oriented to service-oriented.
Posted: 30 Oct 2013 | Published: 26 Nov 2013

ServiceNow

Show the Value of IT with a Comprehensive Service Catalogue
sponsored by ServiceNow
WHITE PAPER: This white paper details the importance of a well-crafted service catalog for showing the value of IT to organization decision makers.
Posted: 02 Dec 2013 | Published: 02 Dec 2013

ServiceNow

Core HR: The Foundation for Business Alignment
sponsored by SuccessFactors
WHITE PAPER: This research brief examines the challenges facing HR, and details how to lay the technology foundation to support successful core HR service delivery.
Posted: 25 Feb 2014 | Published: 30 Jun 2013

SuccessFactors

Don't Miss the Business Continuity Sales Window
sponsored by Datto, Inc.
WHITE PAPER: Because backup disaster recovery (BDR) technology only reveals its value when things don't go as planned, it can be a tricky sell for IT services firms. Read this white paper to learn a four-step process for engaging clients on this topic and effectively selling them DR/BC products and services.
Posted: 01 Feb 2013 | Published: 01 Feb 2013

Datto, Inc.

CIT Builds A Strong Managed Services Foundation With N-ABLE
sponsored by N-able Technologies
WHITE PAPER: Read the informative white paper to find out how an IT services firm utilized a set of MSP tools to expand managed services, proactively monitor and manage customer needs and add new service management tools on-demand.
Posted: 01 Oct 2013 | Published: 01 Oct 2013

N-able Technologies

Danish MSP DATACOMPAGNIET Makes Smooth Transition To Managed Services With N-ABLE
sponsored by N-able Technologies
WHITE PAPER: This white paper explores how one IT services provider expanded business by partnering with a remote monitoring and management provider.
Posted: 02 Oct 2013 | Published: 02 Oct 2013

N-able Technologies

People and Processes: Keys to IT as a Service Success
sponsored by VMware, Inc.
WHITE PAPER: ITaaS has transformed how businesses operate, making them more efficient and smarter.  Learn the eight things you can do as a CIO to accelerate the benefits of ITaaS in your workplace.
Posted: 01 Aug 2013 | Published: 01 Aug 2013

VMware, Inc.

Alcatel-Lucent Enterprise Wireless LAN (WLAN) Key Steps to Successfully Migrate to 802.11ac
sponsored by Alcatel-Lucent Enterprise
WHITE PAPER: In this white paper, uncover the 5 essential steps to follow when migrating to 802.11ac WLAN, the next-generation Wi-Fi.
Posted: 30 Oct 2013 | Published: 16 Jun 2013

Alcatel-Lucent Enterprise

A SaaS-First Approach to Application Porfolio Management
sponsored by BMC Software, Inc.
WHITE PAPER: This white paper discusses the virtues of SaaS for business operations and where the technology is headed.
Posted: 10 Oct 2013 | Published: 13 Oct 2011

BMC Software, Inc.
 
 
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