This white paper details the different approaches to wireless LAN (WLAN) architectures, planning for applications such as VoWLAN, preparing for 802.11n and recommending strategies for future wireless deployments.
Businesses are quickly realizing the value of customer experience and modernizing the contact center in order to improve customer retention and satisfaction. Contact center modernization involves transitioning from a closed, proprietary call center to a multi-channel, IP-centric contact center.
There are so many types of cloud solutions to choose from - how do you know which one will serve your business needs? This white paper leads you through the process of making the best decision for your business.
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