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Voice over Wireless LAN

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Voice over Wireless LANWhite Papers (View All Report Types)
 
Deploying a Wireless LAN
sponsored by BlackBerry
WHITE PAPER: Many factors must be considered when planning for a WLAN deployment. This paper provides a starting point for posing questions to WLAN equipment and service vendors.
Posted: 18 May 2007 | Published: 01 May 2007

BlackBerry

Smart Mobile™: Next Generation WLAN Architecture for High-Performance Networks
sponsored by Trapeze Networks
WHITE PAPER: This white paper details the different approaches to wireless LAN (WLAN) architectures, planning for applications such as VoWLAN, preparing for 802.11n and recommending strategies for future wireless deployments.
Posted: 11 Jul 2007 | Published: 01 Jul 2007

Trapeze Networks

Seven Blueprints for Contact Center Modernization
sponsored by Genesys
WHITE PAPER: Businesses are quickly realizing the value of customer experience and modernizing the contact center in order to improve customer retention and satisfaction. Contact center modernization involves transitioning from a closed, proprietary call center to a multi-channel, IP-centric contact center.
Posted: 13 Mar 2014 | Published: 13 Mar 2014

Genesys

IT Hosting Perspectives in the Midmarket
sponsored by Vision Solutions
WHITE PAPER: This white paper summarizes a discussion had between a leading migration solutions provider, a leading hosting provider, and major customers of the hosting provider.
Posted: 08 Apr 2014 | Published: 31 Dec 2013

Vision Solutions

Show the Value of IT with a Comprehensive Service Catalogue
sponsored by ServiceNow
WHITE PAPER: This white paper details the importance of a well-crafted service catalog for showing the value of IT to organization decision makers.
Posted: 02 Dec 2013 | Published: 02 Dec 2013

ServiceNow

EMA/CXP Research Report: The Changing Role of the Service Desk in the Age of Cloud and Agile
sponsored by IBM
WHITE PAPER: This whitepaper reveals the results of a study that will show you how and why your IT service desk needs to adapt to the times.
Posted: 02 Apr 2014 | Published: 10 Apr 2013

IBM

IT Service Management Case Study: Making The Transition From On Premises To SaaS With BMC
sponsored by BMC Software
WHITE PAPER: This exclusive case study covers a company that took their outdated ITSM tools and used SaaS to improve their organization.
Posted: 20 Dec 2013 | Published: 06 Mar 2013

BMC Software

Want Personalized Service Delivery? Consider MyIT.
sponsored by BMC Software
WHITE PAPER: This whitepaper covers how users demand the same availability and performance from their work IT services and applications as they find from those they use in their spare time.
Posted: 20 Dec 2013 | Published: 20 Dec 2013

BMC Software

Transforming Your Business with Your Cloud: Create a Cloud That’s Right for You
sponsored by VMware, Inc.
WHITE PAPER: There are so many types of cloud solutions to choose from - how do you know which one will serve your business needs? This white paper leads you through the process of making the best decision for your business.
Posted: 09 Aug 2013 | Published: 01 Aug 2012

VMware, Inc.

Ensuring you Get the Best Call Quality Available
sponsored by RingCentral
WHITE PAPER: This white paper highlights the 5 major factors that affects call quality, and offers a solution for these issues to ensure a top quality call experience.
Posted: 18 Feb 2014 | Published: 18 Feb 2014

RingCentral
 
 
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