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Voice over IP

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DEFINITION: Carrier Sensitive Routing (CSR) is an application that allows VoIP (Voice over Internet Protocol) subscribers to determine and manipulate the routing of individual calls. CSR can maximize cost effectiveness and Quality of Service (QoS) because the routing can be tailored to fit the attributes of the particular carrier used.CSR consists of three components: a graphical user interface (GUI), the CSR  … 

Voice over IP definition sponsored by SearchUnifiedCommunications.com, powered by WhatIs.com an online computer dictionary
Voice over IP White Papers (View All Report Types)
 
Cisco IOS Digit Manipulation
sponsored by Global Knowledge
WHITE PAPER: Platform digit manipulation may be needed for many business phone calls as they traverse their gateways. his guide explores the role of digit manipulation techniques and various is ways it can benefit for your business.
Posted: 21 Jan 2014 | Published: 31 Dec 2013

Global Knowledge

Ensuring you Get the Best Call Quality Available
sponsored by RingCentral
WHITE PAPER: This white paper highlights the 5 major factors that affects call quality, and offers a solution for these issues to ensure a top quality call experience.
Posted: 18 Feb 2014 | Published: 18 Feb 2014

RingCentral

Smart Decisions for Extraordinary Times
sponsored by Microsoft
WHITE PAPER: With Microsoft Unified Communications businesses can simplify management and maximize budget and resources. You can consolidate costly third-party solutions and avoid capital investments.
Posted: 08 Sep 2009 | Published: 09 Sep 2009

Microsoft

Finally, a Simple Way to Deploy a Customer Contact Center
sponsored by Contactual (Now 8x8, Inc.)
WHITE PAPER: The goal of customer interaction is to provide consistent and efficient service across all areas of customer contact channels. In this paper we examine two alternatives: building a contact center in-house versus using an online service such as Contactual OnDemand Contact Center to interact efficiently with customers.
Posted: 11 Feb 2010 | Published: 11 Feb 2010

Contactual (Now 8x8, Inc.)

How to Unify Your Wireless Architecture Without Limiting Performance or Flexibility
sponsored by D-Link
WHITE PAPER: So much is happening today to give you a chance to rethink your wireless architecture. Learn what to look for in a wireless architecture that not only provides the mobility and performance today’s applications need, but also lowers your costs of operations while increasing wireless security.
Posted: 26 Apr 2010 | Published: 26 Apr 2010

D-Link

A Framework for Deploying UC: Using a Repeatable Process for Optimizing Your Technology
sponsored by Avaya Inc.
WHITE PAPER: This white paper describes a four step framework for moving unified communications from an ad hoc, deployment scenario, which has resulted in many of the companies interviewed having a siloed implementation.
Posted: 13 Nov 2008 | Published: 13 Nov 2008

Avaya Inc.

Small Business Communications VoIP
sponsored by Cisco Systems, Inc.
WHITE PAPER: Read this paper to learn what is Small Business Communication VoIP and what it can do for your business.
Posted: 14 Aug 2009 | Published: 14 Aug 2009

Cisco Systems, Inc.

Hospital Improves Patient Care and Clinician Productivity with WLAN
sponsored by Juniper Networks, Inc.
WHITE PAPER: To facilitate high-quality patient care, Memorial Hospital deployed a wireless LAN to provide both data and voice access throughout the facility. The instantaneous communication and broad information access has significantly improved the quality of patient care, because it lets staff spend more time caring for patients and less time on paperwork.
Posted: 20 May 2011 | Published: 20 May 2011

Juniper Networks, Inc.

Cisco Unified Communications: Unifying Communications Infrastructure
sponsored by Global Knowledge
WHITE PAPER: Cisco's unified communications vision combines individual systems with different communications capabilities into a cohesive, powerful communications ecosystem that allows a business to revolutionize itself overnight.
Posted: 10 Dec 2008 | Published: 10 Dec 2008

Global Knowledge

Hosted VoIP Provides Critical Capabilities for Distributed Enterprises
sponsored by Comcast
WHITE PAPER: To make communications more effective across any location—and today's mobile workforce — many enterprises are embracing hosted voice over IP (VoIP) services. Learn about the critical capabilities VoIP can provide your distributed enterprise in this expert white paper.
Posted: 10 Feb 2017 | Published: 30 Dec 2016

Comcast
 

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