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Voice XMLWhite Papers (View All Report Types)
 
Incorporating IBM Speech Solutions into a Service Oriented Architecture
sponsored by IBM Software Group
WHITE PAPER: This white paper explains the benefits of On Demand Business, standards-based development and SOA as a part of product offerings and how SOA has shifted from concept to a viable approach to managing disparate IT resources.
Posted: 16 Nov 2006 | Published: 01 Jun 2006

IBM Software Group

The Intelligent Customer Front Door: Go Beyond the Limitations of Traditional Interactive Voice Response (IVR) to Deliver Superior Customer Service
sponsored by Genesys
WHITE PAPER: This white paper discusses how companies can transform customer service by applying intelligent business rules for optimal efficiency and a competitive advantage.
Posted: 03 Jun 2008 | Published: 01 Apr 2008

Genesys

Handling Software Management in the World of the Cloud
sponsored by CDW Corporation
WHITE PAPER: This important whitepaper covers how to handle software management in light of growing technology trends like the cloud.
Posted: 08 Aug 2014 | Published: 08 Apr 2014

CDW Corporation

Integrated OpenStack Cloud Solution with Service Assurance
sponsored by Intel
WHITE PAPER: Find out which hardware and software solutions can enable the private cloud to run all workloads.
Posted: 18 Aug 2014 | Published: 18 Aug 2014

Intel

Hyper-V Virtual Labs Tips and Tricks
sponsored by Veeam Software
WHITE PAPER: Check out this exclusive resource to uncover a complete list of tips and tricks for virtual lab testing in a Hyper-V environment, so you can eliminate as many risks as possible.
Posted: 01 Apr 2014 | Published: 01 Apr 2014

Veeam Software

Software-defined networking
sponsored by Hewlett-Packard Company
WHITE PAPER: Find out why SDN represents the network architecture of the future.
Posted: 10 Sep 2014 | Published: 31 May 2013

Hewlett-Packard Company

Choose the Service Desk Delivery Model that Makes Sense
sponsored by Pangea Systems
WHITE PAPER: This white paper discusses three delivery models, including the benefits and considerations you must take when choosing the right model for your business.
Posted: 20 Jun 2014 | Published: 31 Dec 2012

Pangea Systems

Identify the best VMware licensing - HP SLMS
sponsored by Hewlett-Packard Limited
WHITE PAPER: Maximizing the investment in VMware licensing is challenging, especially in regards to tracking renewals and complying with licensing requirements. This whitepaper discusses the advantages of a software licensing management system. Also discover the best way to analyze your enterprise's needs for licensing agreements to maximize your investment.
Posted: 26 Aug 2014 | Published: 26 Aug 2014

Hewlett-Packard Limited

The SAP System Copy Process: The Benefits of Automation
sponsored by Automic
WHITE PAPER: SAP does not provide the necessary tools out-of-the-box to automate and handle the copy process correctly. This white paper discusses the benefits of automating the SAP copy process, and the results companies can expect from streamlining the process.
Posted: 05 Sep 2014 | Published: 05 Sep 2014

Automic

Protecting Converged Virtual Infrastructures with Simpana IntelliSnap® Technology
sponsored by CommVault Systems, Inc.
WHITE PAPER: Check out this informative guide to uncover a solution that provides a proven tool and a simple approach that provide agility and automation to how data is protected and managed in your modern data center.
Posted: 03 Mar 2014 | Published: 06 Mar 2014

CommVault Systems, Inc.
 
 
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