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Voice XML White Papers (View All Report Types)
 
The Intelligent Customer Front Door: Go Beyond the Limitations of Traditional Interactive Voice Response (IVR) to Deliver Superior Customer Service
sponsored by Genesys
WHITE PAPER: This white paper discusses how companies can transform customer service by applying intelligent business rules for optimal efficiency and a competitive advantage.
Posted: 03 Jun 2008 | Published: 01 Apr 2008

Genesys

Incorporating IBM Speech Solutions into a Service Oriented Architecture
sponsored by IBM Software Group
WHITE PAPER: This white paper explains the benefits of On Demand Business, standards-based development and SOA as a part of product offerings and how SOA has shifted from concept to a viable approach to managing disparate IT resources.
Posted: 16 Nov 2006 | Published: 01 Jun 2006

IBM Software Group

Software-Defined Storage: A Pervasive Approach to IT Transformation Driven by the 3rd Platform
sponsored by EMC
WHITE PAPER: This white paper explores the transition to 3rd platform technologies and the importance of providing customers with a portfolio of software-defined storage solutions. Read on to learn about the future of IT infrastructure and software-defined storage.
Posted: 15 Jan 2016 | Published: 30 Nov 2015

EMC

Straight Talking and the Latest Thinking from the DevOps Frontline
sponsored by CA Technologies.
WHITE PAPER: This resource thoroughly discusses several debates within DevOps. Read on to see what leaders within the DevOps community have to say about topics like how DevOps should be incentivized, what roles CIOs should play in the introduction of DevOps to an enterprise, and more.
Posted: 11 Jan 2016 | Published: 31 Dec 2015

CA Technologies.

The Business Value of one Open Source Enterprise Application Platform
sponsored by Red Hat
WHITE PAPER: One research firm interviewed four organizations leveraging a Java-based enterprise application platform to standardize and improve their app development efforts. Discover what these companies experienced as they tested this tool.
Posted: 19 Jan 2016 | Published: 19 Jan 2016

Red Hat

Magic Quadrant for Master Data Management of Customer Data Solutions
sponsored by TIBCO Software Inc.
WHITE PAPER: This Magic Quadrant helps information management leaders find the right integration vendor for their needs.
Posted: 17 Mar 2015 | Published: 30 Oct 2014

TIBCO Software Inc.

Goodbye to Windows Server 2003. Hello HP. Successfully migrate to the New Style of IT
sponsored by HP
WHITE PAPER: Read this transcript for five considerations that will convince you to migrate from Windows Server 2003.
Posted: 08 Jul 2015 | Published: 08 Jul 2015

HP

Configuration Cheat Sheet for the New vSphere Web Client
sponsored by Global Knowledge
WHITE PAPER: Check out this detailed cheat sheet which will guide you as you dive into the new vSphere Web Client, and will help you to perform tasks that are not possible on the Windows-based client.
Posted: 28 Jan 2014 | Published: 28 Jan 2014

Global Knowledge

Hyper-V Virtual Labs Tips and Tricks
sponsored by Veeam Software
WHITE PAPER: Check out this exclusive resource to uncover a complete list of tips and tricks for virtual lab testing in a Hyper-V environment, so you can eliminate as many risks as possible.
Posted: 01 Apr 2014 | Published: 01 Apr 2014

Veeam Software

Dynamic Infrastructures for VMware vCloud
sponsored by Fujitsu
WHITE PAPER: Check out this exclusive white paper to discover how a VMware-based infrastructure solution can accelerate cloud infrastructure implementation, while reducing maintenance costs and effort.
Posted: 05 Mar 2014 | Published: 31 Dec 2012

Fujitsu
 
 
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