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Voice XML White Papers (View All Report Types)
 
The Intelligent Customer Front Door: Go Beyond the Limitations of Traditional Interactive Voice Response (IVR) to Deliver Superior Customer Service
sponsored by Genesys
WHITE PAPER: This white paper discusses how companies can transform customer service by applying intelligent business rules for optimal efficiency and a competitive advantage.
Posted: 03 Jun 2008 | Published: 01 Apr 2008

Genesys

Incorporating IBM Speech Solutions into a Service Oriented Architecture
sponsored by IBM Software Group
WHITE PAPER: This white paper explains the benefits of On Demand Business, standards-based development and SOA as a part of product offerings and how SOA has shifted from concept to a viable approach to managing disparate IT resources.
Posted: 16 Nov 2006 | Published: 01 Jun 2006

IBM Software Group

Software-Defined, Business-Driven
sponsored by Verizon
WHITE PAPER: Is your network meeting today's needs, let alone future of connectivity? Learn how SDN has changed the way we look at networks, shifting from a technology-centric view to a workflow-centric view.
Posted: 09 May 2016 | Published: 30 Oct 2015

Verizon

Intelligent Business Process Management for the Enterprise
sponsored by Red Hat
WHITE PAPER: By combining business process management, resource planning, and complex event processes into a single, integrated strategy, teams can experience the benefits of agile development. Uncover ways to achieve automated business operations and shorter development cycles with a cloud-ready architecture.
Posted: 16 Aug 2016 | Published: 16 Aug 2016

Red Hat

Windows 10: The OS for All Platforms
sponsored by Flexera Software
WHITE PAPER: OS migrations are complex, costly, and oftentimes risky undertakings, but Windows 10 is encouraging a lot of business users to go through the process of updating their systems. Discover the software that can help simplify application compatibility testing as you embark on your own OS migration and incorporate Windows 10 into your business.
Posted: 21 Jul 2016 | Published: 21 Jul 2016

Flexera Software

MSPs: Improve Your Performance with the Right Software
sponsored by Solarwinds N-able
WHITE PAPER: This resource introduces a suite of software essential for an effective MSP.
Posted: 29 May 2015 | Published: 29 May 2015

Solarwinds N-able

Networks That Know Automation
sponsored by Juniper Networks, Inc.
WHITE PAPER: Access this white paper to learn how networks are using automation to their advantage, especially with the popularity of software-defined networking (SDN).
Posted: 23 Oct 2014 | Published: 01 Aug 2014

Juniper Networks, Inc.

3 Tips for Integrating Field Service Management Software with ERP
sponsored by IFS
WHITE PAPER: Dive deep into three questions to better prepare your business for a successful service management software and enterprise resource planning (ERP) integration.
Posted: 06 Aug 2014 | Published: 31 Dec 2012

IFS

Software-defined Storage: the overall benefits
sponsored by IBM
WHITE PAPER: This brief video cuts through some of the confusion surrounding SDS and tells you what to look for – and what to avoid – when choosing an SDS product.
Posted: 18 Mar 2015 | Published: 18 Mar 2015

IBM

HP Security Cyber Risk Report
sponsored by Hewlett Packard Enterprise
WHITE PAPER: This HP Security Cyber Risk Report provides industry-wide data on vulnerabilities in software, mobile, and web applications; examines how specific technologies like iOS, Android, and JAVA contribute to the attack surface; and more.
Posted: 19 Nov 2014 | Published: 31 Jan 2014

Hewlett Packard Enterprise
 
 
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