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Voice XML White Papers (View All Report Types)
 
The Intelligent Customer Front Door: Go Beyond the Limitations of Traditional Interactive Voice Response (IVR) to Deliver Superior Customer Service
sponsored by Genesys
WHITE PAPER: This white paper discusses how companies can transform customer service by applying intelligent business rules for optimal efficiency and a competitive advantage.
Posted: 03 Jun 2008 | Published: 01 Apr 2008

Genesys

Incorporating IBM Speech Solutions into a Service Oriented Architecture
sponsored by IBM Software Group
WHITE PAPER: This white paper explains the benefits of On Demand Business, standards-based development and SOA as a part of product offerings and how SOA has shifted from concept to a viable approach to managing disparate IT resources.
Posted: 16 Nov 2006 | Published: 01 Jun 2006

IBM Software Group

Case study: Global manufacturer automates time and attendance
sponsored by Workforce
WHITE PAPER: Read this white paper to learn about the time and attendance software GSI chose so they could synchronize data with the HR system as often as necessary, or as scheduled to ensure time and attendance information is captured for new employees.
Posted: 03 Apr 2015 | Published: 03 Apr 2015

Workforce

RSA Improves Agility with JBoss Enterprise BRMS
sponsored by Red Hat
WHITE PAPER: RSA, a worldwide insurance group, uses business rules to show customers products tailored to their specific needs. Read how RSA used Red Hat JBoss BRMS to improve their application, thus leading to more sales, better agility, and the ability to respond quickly to changing business needs.
Posted: 26 Aug 2014 | Published: 26 Aug 2014

Red Hat

Managing Food Safety and Quality Using Enterprise Software
sponsored by IFS
WHITE PAPER: Access this white paper to learn how to get a solid grip on process manufacturing with the use of software.
Posted: 20 Feb 2015 | Published: 20 Feb 2015

IFS

Accelerating Product Innovation Through Agile Development and Continuous Engineering
sponsored by IBM
WHITE PAPER: Access this white paper to learn more about how agile development and continuous engineering are changing the way software engineers work. Read on to discover how innovation has become central to a new collaborative work environment.
Posted: 19 Mar 2015 | Published: 31 Dec 2014

IBM

MSPs: Improve Your Performance with the Right Software
sponsored by Solarwinds N-able
WHITE PAPER: This resource introduces a suite of software essential for an effective MSP.
Posted: 29 May 2015 | Published: 29 May 2015

Solarwinds N-able

How to Successfully Meet the Business Demand for Custom Apps
sponsored by Mendix
WHITE PAPER: A recent survey shows that as many as 71% of IT teams aren't equipped to handle business demand for app development. This white paper uses survey results to explore why, and delivers tips on mitigating development bottlenecks.
Posted: 22 Jul 2015 | Published: 31 Dec 2014

Mendix

Champions of Software as a Service: How SaaS is Fueling Powerful Competitive Advantage
sponsored by IBM
WHITE PAPER: This report dives deep into a study on SaaS and how it is helping companies gain competitive advantage as opposed to simply reducing costs.
Posted: 28 Apr 2014 | Published: 31 Jan 2014

IBM

9 Catastrophic Projects, And the Lessons They Teach
sponsored by AtTask
WHITE PAPER: This white paper considers 9 massive project failures, and analyzes where teams went wrong. Read on to see how mistakes, communication breakdowns, and destroyed budgets can obliterate your projects, and how you can avoid a similar fate.
Posted: 30 Jan 2015 | Published: 30 Jan 2015

AtTask
 
 
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