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Voice XML White Papers (View All Report Types)
The Intelligent Customer Front Door: Go Beyond the Limitations of Traditional Interactive Voice Response (IVR) to Deliver Superior Customer Service
sponsored by Genesys
WHITE PAPER: This white paper discusses how companies can transform customer service by applying intelligent business rules for optimal efficiency and a competitive advantage.
Posted: 03 Jun 2008 | Published: 01 Apr 2008


Incorporating IBM Speech Solutions into a Service Oriented Architecture
sponsored by IBM Software Group
WHITE PAPER: This white paper explains the benefits of On Demand Business, standards-based development and SOA as a part of product offerings and how SOA has shifted from concept to a viable approach to managing disparate IT resources.
Posted: 16 Nov 2006 | Published: 01 Jun 2006

IBM Software Group

An Introduction to Software Defined Networks
sponsored by Citrix
WHITE PAPER: This white paper serves as an introduction to SDN as a solution that can serve your enterprise, but only after you parse the competitive landscape of networking suppliers.
Posted: 02 Sep 2015 | Published: 31 Dec 2014


Software-defined Storage, an SSG-NOW Outlook Report
sponsored by DataCore Software Corporation
WHITE PAPER: Explore this in-depth report to learn everything about and related to software-defined storage. Read on now to find out more.
Posted: 11 Aug 2014 | Published: 22 Aug 2014

DataCore Software Corporation

Software-Defined Storage: Enabling the Next Generation of Enterprise IT Infrastructure
sponsored by Dell, Inc.
WHITE PAPER: With an agile and scalable infrastructure, businesses are able to stay ahead of the influx of data. Software-defined storage(SDS) solutions promise to provide all essential storage services that uses only industry-standard hardware components. View this white paper to learn more about SDS.
Posted: 29 Sep 2014 | Published: 29 Sep 2014

Dell, Inc.

Top 10 API Security Considerations
sponsored by Axway
WHITE PAPER: This white paper explores the top 10 considerations for security architects looking to tackle one of today's biggest security challenges: APIs.
Posted: 16 Jul 2015 | Published: 16 Mar 2015


Why and How to Achieve Global ERP
sponsored by IFS
WHITE PAPER: Find out why many mid-market businesses are turning to global enterprise resource planning (ERP) to achieve a successful global business expansion.
Posted: 12 Aug 2014 | Published: 31 Dec 2013


3 Tips for Integrating Field Service Management Software with ERP
sponsored by IFS
WHITE PAPER: Dive deep into three questions to better prepare your business for a successful service management software and enterprise resource planning (ERP) integration.
Posted: 06 Aug 2014 | Published: 31 Dec 2012


The Taxonomy of Software-Based Storage
sponsored by Red Hat
WHITE PAPER: This white paper provides an assessment of software-based storage platforms. Read on for a better understanding of what software-based storage really means.
Posted: 30 Jun 2014 | Published: 30 Apr 2013

Red Hat

9 Catastrophic Projects, And the Lessons They Teach
sponsored by AtTask
WHITE PAPER: This white paper considers 9 massive project failures, and analyzes where teams went wrong. Read on to see how mistakes, communication breakdowns, and destroyed budgets can obliterate your projects, and how you can avoid a similar fate.
Posted: 30 Jan 2015 | Published: 30 Jan 2015

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