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Voice XML White Papers (View All Report Types)
 
Incorporating IBM Speech Solutions into a Service Oriented Architecture
sponsored by IBM Software Group
WHITE PAPER: This white paper explains the benefits of On Demand Business, standards-based development and SOA as a part of product offerings and how SOA has shifted from concept to a viable approach to managing disparate IT resources.
Posted: 16 Nov 2006 | Published: 01 Jun 2006

IBM Software Group

The Intelligent Customer Front Door: Go Beyond the Limitations of Traditional Interactive Voice Response (IVR) to Deliver Superior Customer Service
sponsored by Genesys
WHITE PAPER: This white paper discusses how companies can transform customer service by applying intelligent business rules for optimal efficiency and a competitive advantage.
Posted: 03 Jun 2008 | Published: 01 Apr 2008

Genesys

Time-Based Routing for Field Service
sponsored by Oracle Corporation
WHITE PAPER: The key to mobile workforce optimization is accurately assessing travel times for multiple routes between multiple appointments. Read this white paper for the pros and cons of three routing methodologies.
Posted: 20 Mar 2015 | Published: 31 Oct 2014

Oracle Corporation

Case Study: Storebrand Choose API Software to Secure Communications
sponsored by Axway
WHITE PAPER: Storebrand, a leader in Nordic long-term savings and insurance, needed a platform that was flexible, easy to use, and that would enable a rapid time-to-market for new integrations.Access this case study to find out how deploying API software secured communications with partners and governed the flow of data.
Posted: 19 Feb 2015 | Published: 10 Feb 2015

Axway

The Top 5 Security Goal Challenges
sponsored by Hewlett-Packard Company
WHITE PAPER: This informative resource distills the reports and opinions of 300 IT decision-makers into a realistic picture of the current state of software security in enterprises across a range of industries.
Posted: 06 Feb 2015 | Published: 31 Oct 2014

Hewlett-Packard Company

Managing Food Safety and Quality Using Enterprise Software
sponsored by IFS
WHITE PAPER: Access this white paper to learn how to get a solid grip on process manufacturing with the use of software.
Posted: 20 Feb 2015 | Published: 20 Feb 2015

IFS

Networks That Know Automation
sponsored by Juniper Networks, Inc.
WHITE PAPER: Access this white paper to learn how networks are using automation to their advantage, especially with the popularity of software-defined networking (SDN).
Posted: 23 Oct 2014 | Published: 01 Aug 2014

Juniper Networks, Inc.

Enterprise Lifecycle Management in a Changing World: Best Practices for Resolving Emerging Challenges in Unified Endpoint Management
sponsored by FrontRange Solutions Inc.
WHITE PAPER: Organizations must have processes and automation systems that deliver the agility and extensibility to maintain performance and reliability without sacrificing cost-effectiveness in IT investments. This white paper provides best practices for resolving emerging challenges in unified endpoint management.
Posted: 04 Feb 2015 | Published: 25 Nov 2014

FrontRange Solutions Inc.

Software-Defined Storage — Enabling the Next-Generation Enterprise IT Infrastructure
sponsored by Dell, Inc.
WHITE PAPER: This white paper highlights an SDS platform that provides end-to-end solutions that fully meet performance, availability, support, and scalability needs.
Posted: 09 Oct 2014 | Published: 30 Sep 2014

Dell, Inc.

TOGAF® and Enterprise Portfolio Management
sponsored by Global Knowledge
WHITE PAPER: Learn how The Open Group Architecture Framework (TOGAF®) and Portfolio Management both promise to bring structure and direction to complex and fast-moving organizational environments: the TOGAF framework for the enterprise as a whole and Portfolio Management to the enterprise project world.
Posted: 28 Jan 2015 | Published: 28 Jan 2015

Global Knowledge
 
 
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