Biometrics offers one of the best opportunities to improve security and the customer experience. Discover the advantages of biometric authentication by reducing handle time by 25 to 45 seconds, save significantly in the call center, and more.
Voice biometrics technologies are proving to be the ideal candidate for intelligent authentication in the context of client-to-advisor conversations. Discover ways to leverage a person's voice as an accurate identifier without interrupting the natural flow of conversation.
This white paper highlights a voice recognition solution that enables physicians to describe their diagnoses more accurately and enhance the collaborative relationship between themselves, documentation specialists, other clinical staff and HIM pros.
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