Process-Centred Government - The Road to 2010
sponsored by Metastorm
WHITE PAPER:
This paper argues that the i2010 programme needs to go further, and deeper, in its thinking on how to reengineer Europe's government machine for the twenty-first century global economy.
Posted: 19 Feb 2008 | Published: 01 Jan 2007
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Whitepaper: Roadmap to Effective eGovernment
sponsored by EMC Corporation
WHITE PAPER:
This detailed handbook covers four stages – from paper-based dependency to the achievement of connected government. A best-practices roadmap will offer you the ideal strategy for your current information infrastructure.
Posted: 20 Nov 2009 | Published: 20 Nov 2009
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Building Solutions For Smarter Governments: Six Ways to Increase Responsiveness, Service Quality, Accountability and Taxpayer Value
sponsored by IBM
WHITE PAPER:
This paper describes how smarter government means making operations and services truly citizen-centric, integrating their service delivery, coordinating programs and allowing a choice of access channels, as well as placing the most needed transactions on the Web.
Posted: 21 Jan 2011 | Published: 21 Jan 2011
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ILOG Solutions for E-Government
sponsored by IBM
WHITE PAPER:
This solution brief explains how IBM ILOG solutions help government agencies accelerate policy implementation, automate key processes, extend legacy systems and reduce development time and risk.
Posted: 12 Dec 2010 | Published: 12 Dec 2010
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15 Minute Guide To Case Management
sponsored by EMC Corporation
WHITE PAPER:
In 15 minutes we'll discuss case management, explain why it's important, suggest how it enables connected government, touch on how it can be applied across a variety of case types, discuss the components of a case management solution, and offer deployment guides and suggestions.
Posted: 23 Nov 2009 | Published: 23 Nov 2009
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What Are Your Devices Telling YOU? How to Leverage Your Intelligent Systems to Improve Customer Service and Increase Sales
sponsored by Microsoft
WHITE PAPER:
This white paper demonstrates why many organizations are turning to intelligent systems and embedded devices to help strengthen the relationships with their customers. Read now to find out how embedded systems can help you better serve your customers, attract new clients and increase revenue.
Posted: 21 Feb 2013 | Published: 21 Feb 2013
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Government analytics: Set goals, drive accountability and improve outcomes
sponsored by IBM
WHITE PAPER:
Government agencies face more pressure than ever to find new ways of improving and reporting on their performance and outcomes. Analytics solutions can help, letting staff understand the results of spending, track progress against goals and share info with citizens. This paper outlines the many applications of analytics for public organizations.
Posted: 20 Jul 2012 | Published: 12 May 2010
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30 Business Practices for Remaining Competitive in a changing Economy
sponsored by Citrix Online Go To Meeting
WHITE PAPER:
This Focus Research eBook explores 30 best practices designed to help you weather the storm and successfully navigate an unsteady economy.
Posted: 01 Apr 2013 | Published: 01 Apr 2013
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User Experience Management and Business Impact - A Cornerstone for IT Transformation
sponsored by Dell Software
WHITE PAPER:
This white paper takes and in-depth look at the importance of User Experience Management (UEM) as it relates to driving IT/business alignment. Learn how CIOs can gain a clearer understanding of their users' needs in the face of technologies like cloud computing.
Posted: 10 Sep 2012 | Published: 10 Sep 2012
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Grow Your Business With Existing Customers
sponsored by Citrix Online Go To Meeting
WHITE PAPER:
This brief by Pamela Slim, award-winning author, shows you how to establish strong customer relationships and then nurture them for the long haul.
Posted: 01 Apr 2013 | Published: 01 Apr 2013
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