Overcoming IP Telephony Performance Issues in a Converged Network
sponsored by Global Knowledge
WHITE PAPER:
In this white paper, we are going to discuss the application of QoS to networks with media flows installed within them, such as voice and video. We'll see that it is very unnatural for voice to even exist on a data network, because it was never designed to do so.
Posted: 27 Aug 2009 | Published: 27 Aug 2009
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Achieve Reliable, High-Quality IP Videoconferencing Services
sponsored by Cisco Systems, Inc.
WHITE PAPER:
Access this resource to learn about a new management product that can help you ensure the capabilities of IP videoconferencing services.
Posted: 14 Mar 2012 | Published: 14 Mar 2012
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Guide to using social media for customer support
sponsored by ComputerWeekly.com
WHITE PAPER:
Social Media is rapidly emerging as the next big frontier for customer engagement and interactions. This is projected to grow exponentially over the next 5-6 years as the usage and number of active users of Social Media sites and forums continues to grow.
Posted: 21 Oct 2011 | Published: 21 Oct 2011
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Worksoft Certify Suite for SAP® Applications
sponsored by Worksoft
WHITE PAPER:
Read this white paper to uncover a strategy designed to respond quickly to SAP application changes without disrupting your current business processes.
Posted: 03 Apr 2012 | Published: 03 Apr 2012
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Overall Equipment Effectiveness: Monitor and Improve the Effectiveness of Your Manufacturing Processes
sponsored by Plex Systems
WHITE PAPER:
This white paper presents a thorough understanding of what overall equipment effectiveness (OEE) is, how it works, and the countless benefits that result from its use. Also discover tools that enable you to accurately measure OEE so you have a clear picture of how it's improving your process efficiencies.
Posted: 01 Feb 2012 | Published: 01 Feb 2012
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F&A BPO services: Life beyond lift and shift
sponsored by Hewlett-Packard Limited
WHITE PAPER:
Learn how your business can benefit from business process outsourcing (BPO) for finance and accounting, as well as critical factors in building a BPO relationship.
Posted: 15 Feb 2012 | Published: 15 Feb 2012
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Unlocking the Mainframe: Modernizing Legacy Systems to a SOA
sponsored by Oracle Corporation
WHITE PAPER:
Successful execution of an SOA strategy, combined with the release of the business value contained in legacy systems, can bring five proven benefits to the enterprise. Functioning as both a software development environment and a delivery framework, SOA provides a mechanism for defining business services and operating models.
Posted: 09 Sep 2009 | Published: 09 Sep 2009
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IBM Business Process Manager -- A single, comprehensive BPM platform that easily scales from project to enterprise-wide programs
sponsored by IBM
WHITE PAPER:
Read this white paper to learn all about IBM Business Process Manager V7.5, including the essential product features and functions, including information about migration and entitlements.
Posted: 12 Apr 2012 | Published: 12 Apr 2012
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Oracle BPM Suite 11g: BPM without Barriers
sponsored by Oracle Corporation
WHITE PAPER:
This report takes an early look at Oracle BPM Suite 11g, and shows that it indeed goes a long way toward delivering business process management (BPM) without barriers.
Posted: 05 Dec 2011 | Published: 05 Dec 2011
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Budgeting: Beyond Spreadsheets
sponsored by IBM
WHITE PAPER:
With new technologies—such as planning and analysis solutions powered by IBM Cognos® software—companies are automating the process, getting faster reports and data that fuel “what is” and “what if” scenarios. Read this paper to learn more.
Posted: 15 Oct 2010 | Published: 15 Oct 2010
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