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Vendor Selection

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ALSO CALLED: Selecting Vendors, Companies
DEFINITION: A tier 1 vendor is one of the largest and most well known in its field -- often enjoying national or international recognition and acceptance. Vendors may be both manufacturers and value-added resellers (VARs). For example, Cisco Systems Inc. is regarded as a tier 1 vendor in storage area network switching equipment and related technical certifications. Tier 1 vendors may also be a "preferred"  … 
Definition continues below.
Vendor SelectionWhite Papers (View All Report Types)
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Ensuring Customer Loyalty: Designing Next-Generation Loyalty Programs
sponsored by Oracle Corporation
WHITE PAPER: Loyalty programs are a necessary part of a successful CRM program and long-term customer retention. Compare available programs, learn what a loyalty program can achieve for your business and gain an eight step guide to designing your own successful plan.
Posted: 16 Jan 2007 | Published: 01 Feb 2005

Oracle Corporation

Ten Critical Success Factors for CRM: Lessons Learned from Successful Implementations
sponsored by Oracle Corporation
WHITE PAPER: Customer relationship management (CRM) deployments can be complex and difficult. This white paper provides a checklist of the ten critical success factors for organizations to follow to avoid common pitfalls as they design and deploy their CRM system.
Posted: 16 Jan 2007 | Published: 01 Aug 2006

Oracle Corporation

17 Rules of the Road for Customer Relationship Management
sponsored by Sage SalesLogix
WHITE PAPER: The benefits of CRM come not only from the product you purchase, but also from the implementation plan you follow. Read this white paper to learn tips to ensure that your CRM implementation is a successful one.
Posted: 26 Jul 2006 | Published: 01 Jan 2005

Sage SalesLogix

Site and Commerce Search: Driving ROI through Vendor Selection, Proper Implementation, and Active Measurement
sponsored by WebSideStory
WHITE PAPER: In this white paper, independent analyst JupiterResearch examines how site search drives positive ROI and tells you which vendors are providing market-leading customer facing search applications.
Posted: 25 Jul 2005 | Published: 01 Jul 2005

WebSideStory

The Next Backup - A Look at Enhanced Backup Solutions with the DX100 and PX720
sponsored by Quantum Corporation
WHITE PAPER: In this paper, we look at one implementation of an Enhanced Backup System (EBS) that provided a fictional telecommunications company their next step in data protection.
Posted: 11 Apr 2004 | Published: 01 Jan 2004

Quantum Corporation
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VENDOR SELECTION DEFINITION (continued): … A tier 1 vendor is one of the largest and most well known in its field -- often enjoying national or international recognition and acceptance. Vendors may be both manufacturers and value-added resellers (VARs). For example, Cisco Systems Inc. is regarded as a tier 1 vendor in storage area network switching equipment and related technical certifications. Tier 1 vendors may also be a "preferred" vendor that provides products and services to you at appealing prices or other favorable terms.See also: tier 2 vendor
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