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The Intelligent Customer Front Door: Go Beyond the Limitations of Traditional Interactive Voice Response (IVR) to Deliver Superior Customer Service
sponsored by Genesys
WHITE PAPER: This white paper discusses how companies can transform customer service by applying intelligent business rules for optimal efficiency and a competitive advantage.
Posted: 03 Jun 2008 | Published: 01 Apr 2008

Genesys

Incorporating IBM Speech Solutions into a Service Oriented Architecture
sponsored by IBM Software Group
WHITE PAPER: This white paper explains the benefits of On Demand Business, standards-based development and SOA as a part of product offerings and how SOA has shifted from concept to a viable approach to managing disparate IT resources.
Posted: 16 Nov 2006 | Published: 01 Jun 2006

IBM Software Group

Leverage ERP for Sales and Operations Planning
sponsored by IFS
WHITE PAPER: Learn about S&OP and how your organization should leverage it to track the efforts of sales and operations over time.
Posted: 12 Aug 2014 | Published: 12 Aug 2014

IFS

SANS - Survey on Application Security Programs and Practices
sponsored by Hewlett-Packard Company
WHITE PAPER: This SANS report pinpoints where the vulnerability gaps lie in today's application security programs. Click through for key recommendations on how to address these issues.
Posted: 04 Apr 2014 | Published: 28 Feb 2014

Hewlett-Packard Company

Software-Defined Storage — Enabling the Next-Generation Enterprise IT Infrastructure
sponsored by Dell, Inc.
WHITE PAPER: With an agile and scalable infrastructure, businesses are able to stay ahead of the influx of data. Software-defined storage(SDS) solutions promise to provide all essential storage services that uses only industry-standard hardware components. View this white paper to learn more about SDS.
Posted: 29 Sep 2014 | Published: 29 Sep 2014

Dell, Inc.

Get the Facts on Software-Defined Networking
sponsored by Dell, Inc.
WHITE PAPER: This paper provides an overview of Dell's point of view on software-defined networking and Open Networking, offering guidance on how to prepare an optimal technology strategy with the business, technical and operational benefits of these powerful emerging paradigms.
Posted: 10 Sep 2014 | Published: 10 Sep 2014

Dell, Inc.

3 Tips for Integrating Field Service Management Software with ERP
sponsored by IFS
WHITE PAPER: Dive deep into three questions to better prepare your business for a successful service management software and enterprise resource planning (ERP) integration.
Posted: 06 Aug 2014 | Published: 31 Dec 2012

IFS

Maxta Storage Platform - Enterprise Storage Re-defined
sponsored by Maxta
WHITE PAPER: This white paper explains how organizations can handle the challenges of data storage for virtual data centers by leveraging a ground breaking, highly resilient, distributed Software-Defined VM Storage Platform that enables organizations to fully realize the vision of the virtual data center.
Posted: 24 Jul 2014 | Published: 31 Dec 2013

Maxta

Achieve Continuous Deployment: Automating Websphere Deployment Automation
sponsored by Automic
WHITE PAPER: How can you help lessen the burden on your Websphere teams to increase efficiency? This whitepaper considers automation as a solution, and proposes the benefits of implementing such a system within your Websphere development process.
Posted: 22 Sep 2014 | Published: 22 Sep 2014

Automic

HR in the Cloud
sponsored by Workday
WHITE PAPER: This whitepaper examines the five big trends that are pushing adoption, examining each trend in-depth and explaining exactly why it is driving a need for SaaS.
Posted: 20 Mar 2014 | Published: 20 Mar 2014

Workday
 
 
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