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VXML White Papers (View All Report Types)
 
The Intelligent Customer Front Door: Go Beyond the Limitations of Traditional Interactive Voice Response (IVR) to Deliver Superior Customer Service
sponsored by Genesys
WHITE PAPER: This white paper discusses how companies can transform customer service by applying intelligent business rules for optimal efficiency and a competitive advantage.
Posted: 03 Jun 2008 | Published: 01 Apr 2008

Genesys

Incorporating IBM Speech Solutions into a Service Oriented Architecture
sponsored by IBM Software Group
WHITE PAPER: This white paper explains the benefits of On Demand Business, standards-based development and SOA as a part of product offerings and how SOA has shifted from concept to a viable approach to managing disparate IT resources.
Posted: 16 Nov 2006 | Published: 01 Jun 2006

IBM Software Group

Accelerate Service Deployment With A Private Cloud Infrastructure
sponsored by IBM
WHITE PAPER: Read this case study to learn about the adaptable and predictive private cloud infrastructure that helped Wimbledon accelerate service deployment by 50%.
Posted: 09 Dec 2014 | Published: 31 Jul 2014

IBM

Automating the back office: How BPM can help improve productivity
sponsored by TIBCO Software Inc.
WHITE PAPER: This white paper describes how some major retail banks have accomplished significant productivity and quality improvements by using BPM to automate the back office.
Posted: 17 Mar 2015 | Published: 17 Mar 2015

TIBCO Software Inc.

Leverage ERP for Sales and Operations Planning
sponsored by IFS
WHITE PAPER: Learn about S&OP and how your organization should leverage it to track the efforts of sales and operations over time.
Posted: 12 Aug 2014 | Published: 12 Aug 2014

IFS

Best Practices – Maximizing Efficiency Through Service Automation
sponsored by FrontRange Solutions Inc.
WHITE PAPER: Automating tasks such as provisioning, management, and issue remediation enables IT organizations to transform into a true broker of services, which is extremely beneficial for IT service delivery and overall business efficiency. This white paper provides best practices for using service automation to maximize efficiency and get closer to XaaS.
Posted: 02 Feb 2015 | Published: 31 Oct 2014

FrontRange Solutions Inc.

Overcome Your Data Center Storage Challenges
sponsored by Dell, Inc. and SanDisk®
WHITE PAPER: In this white paper, discover a software and hardware solutions that balance reliability, availability, and data protection of storage in the data center to suit end-users unique needs. Find out how these solutions work efficiently and seamlessly with your existing infrastructure to help maximize you IT investments.
Posted: 21 Jan 2015 | Published: 31 Dec 2013

Dell, Inc. and SanDisk®

Group-Based Policy for OpenStack
sponsored by Cisco Systems, Inc.
WHITE PAPER: This white paper introduces the new OpenStack Group-Based Policy (GBP) framework designed to offer a new set of API extensions to manage OpenStack infrastructure through declarative policy abstractions. Find out how GBP is based on four main concepts and explore a broad range of use cases.
Posted: 10 Mar 2015 | Published: 31 Dec 2014

Cisco Systems, Inc.

HP Security Cyber Risk Report
sponsored by Hewlett-Packard Company
WHITE PAPER: This HP Security Cyber Risk Report provides industry-wide data on vulnerabilities in software, mobile, and web applications; examines how specific technologies like iOS, Android, and JAVA contribute to the attack surface; and more.
Posted: 19 Nov 2014 | Published: 31 Jan 2014

Hewlett-Packard Company

Mobile Load Testing Challenges
sponsored by Neotys
WHITE PAPER: Developers have seen an increase in the number of mobile projects; however, their load testing tactics have not adapted to facilitate the new popularity. This whitepaper discusses seven key steps to successfully testing and analyzing your organization's mobile load capabilities.
Posted: 11 Aug 2014 | Published: 31 Dec 2011

Neotys
 
 
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