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VXML White Papers (View All Report Types)
 
The Intelligent Customer Front Door: Go Beyond the Limitations of Traditional Interactive Voice Response (IVR) to Deliver Superior Customer Service
sponsored by Genesys
WHITE PAPER: This white paper discusses how companies can transform customer service by applying intelligent business rules for optimal efficiency and a competitive advantage.
Posted: 03 Jun 2008 | Published: 01 Apr 2008

Genesys

Incorporating IBM Speech Solutions into a Service Oriented Architecture
sponsored by IBM Software Group
WHITE PAPER: This white paper explains the benefits of On Demand Business, standards-based development and SOA as a part of product offerings and how SOA has shifted from concept to a viable approach to managing disparate IT resources.
Posted: 16 Nov 2006 | Published: 01 Jun 2006

IBM Software Group

IDC MarketScape Report: Business Process Management Platforms
sponsored by OpenText
WHITE PAPER: There are many BPM solution vendors to choose from. This vendor assessment can be used as a guide to choosing BPM software for midlevel to highly sophisticated projects.
Posted: 19 Dec 2014 | Published: 30 Apr 2014

OpenText

Leverage ERP for Sales and Operations Planning
sponsored by IFS
WHITE PAPER: Learn about S&OP and how your organization should leverage it to track the efforts of sales and operations over time.
Posted: 12 Aug 2014 | Published: 12 Aug 2014

IFS

SaaS and Analytics—Two Key Players in the APM Market
sponsored by IBM
WHITE PAPER: This white paper examines the critical role that SaaS and analytics are playing in the transformation of the APM market.
Posted: 10 Nov 2014 | Published: 10 Nov 2014

IBM

Managing the Software Supply Chain
sponsored by IBM
WHITE PAPER: Find out how your organization should address the risk in managing the software supply chain.
Posted: 07 Aug 2014 | Published: 30 Sep 2013

IBM

Few Businesses Feel Fully Prepared for Software Security Risks
sponsored by Hewlett-Packard Company
WHITE PAPER: This white paper reveals the results of a recent survey that explored enterprises' confidence in the security of the software that runs their businesses.
Posted: 04 Feb 2015 | Published: 04 Feb 2015

Hewlett-Packard Company

How new F&A Solutions Can Help CFOs Improve Forecasting Performance
sponsored by Anaplan
WHITE PAPER: Access this white paper to find out how new FP&A software can help CFOs improve forecasting performance and provide universal access through mobile devices and increasingly powerful analytics while lowering the entry barriers to software deployment.
Posted: 13 Jan 2015 | Published: 31 May 2014

Anaplan

Enterprise Lifecycle Management in a Changing World: Best Practices for Resolving Emerging Challenges in Unified Endpoint Management
sponsored by FrontRange Solutions Inc.
WHITE PAPER: Organizations must have processes and automation systems that deliver the agility and extensibility to maintain performance and reliability without sacrificing cost-effectiveness in IT investments. This white paper provides best practices for resolving emerging challenges in unified endpoint management.
Posted: 04 Feb 2015 | Published: 25 Nov 2014

FrontRange Solutions Inc.

Dynamic Infrastructures for VMware vCloud
sponsored by Fujitsu
WHITE PAPER: Check out this exclusive white paper to discover how a VMware-based infrastructure solution can accelerate cloud infrastructure implementation, while reducing maintenance costs and effort.
Posted: 05 Mar 2014 | Published: 31 Dec 2012

Fujitsu
 
 
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