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VQ White Papers (View All Report Types)
 
Optimize Multi-vendor Voice and Data Networks for Service Quality, Responsiveness, and Cost of Delivery
sponsored by CA Technologies.
WHITE PAPER: Learn how CA Network and Voice Management solution improves the quality of service, reduces the impact of service disruptions and controls OPEX and CAPEX through better use of resources.
Posted: 29 Jul 2008 | Published: 01 Jan 2007

CA Technologies.

Is Your Network Ready for VoIP?
sponsored by BlueCoat
WHITE PAPER: This paper summarizes in question and answer format the many critical factors pertaining to VoIP's viability, regardless of which vendor's IP-PBX system is deployed across the distributed enterprise.
Posted: 20 Apr 2009 | Published: 02 Dec 2008

BlueCoat

8 Ways On-site Service Can Drive Revenue Now
sponsored by OnForce, Inc.
WHITE PAPER: Innovative service delivery models are creating new revenue opportunity for solution providers. This paper explores tangible ways solution providers can leverage on-site service to expand their businesses, enter new markets, and better serv...
Posted: 15 Jan 2007 | Published: 01 Jan 2007

OnForce, Inc.

Voice and Unified Communication-Enabled Networks: Three Critical Considerations
sponsored by Brocade
WHITE PAPER: The multi-service, mission-critical, business-enabling campus LAN needs consistent features and service reliability from edge to core. Talk to Brocade and find out how to deploy an extraordinary network for the entire enterprise-converged campus to consolidated data center.
Posted: 09 Feb 2010 | Published: 09 Feb 2010

Brocade

Your Guide to Troubleshooting VoIP
sponsored by Network Instruments
WHITE PAPER: Having the right tools and metrics and knowing how to use them is critical to the creation and health of your VoIP network. Read this white paper that provides all the information you will need to have a smooth VoIP transition.
Posted: 08 Oct 2007 | Published: 01 Oct 2007

Network Instruments

Navigating a New Generation of Conference Phone Solutions - A guide to selecting the right conferencing solution for different room environments
sponsored by Polycom, Inc.
WHITE PAPER: Read this white paper to gain insight into voice conferencing complexities and the benefits that new equipment provides.
Posted: 10 Oct 2007 | Published: 01 Oct 2007

Polycom, Inc.

Voice Architectures and Deployment Models
sponsored by Global Knowledge
WHITE PAPER: Telephony design requires a solid understanding of the drivers for Voice over IP, corporate policies for infrastructure design, and telephone components.
Posted: 10 Dec 2008 | Published: 10 Dec 2008

Global Knowledge

Cloud Automation: A System Administrator's Guide
sponsored by Embotics
WHITE PAPER: This eBook discusses some of the most pressing concerns for system administrators whose organizations are moving towards adopting a self-service private, public or hybrid cloud computing model. It also addresses some of the main challenges these IT professionals are facing
Posted: 05 Dec 2016 | Published: 01 Nov 2016

Embotics

7 Key Success Factors for SIAM Transformation
sponsored by ServiceNow
WHITE PAPER: This white paper explores how service integration and management (SIAM) creates a consistent process framework for interacting with suppliers, giving end-users a single point of access to critical IT services. Uncover best practices for implementing SIAM and tying your entire service delivery value chain together into one cohesive ecosystem.
Posted: 01 Nov 2016 | Published: 01 Nov 2016

ServiceNow

How to Create a Consumer Service Experience at Work
sponsored by ServiceNow
WHITE PAPER: This white paper explores how to close the service experience gap so you can deliver a consumer service-like experience at work. Discover the key elements of achieving this goal for enterprise services, including service portals, workflow automation, knowledge bases and collaboration tools, and more.
Posted: 02 Nov 2016 | Published: 02 Nov 2016

ServiceNow
 
 
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