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May 22, 2013

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VQ White Papers (View All Report Types)

Voice and Unified Communication-Enabled Networks: Three Critical Considerations sponsored by Brocade WHITE PAPER: The multi-service, mission-critical, business-enabling campus LAN needs consistent features and service reliability from edge to core. Talk to Brocade and find out how to deploy an extraordinary network for the entire enterprise-converged campus to consolidated data center. Posted: 09 Feb 2010 \| Published: 09 Feb 2010 TOPICS: LAN \| LAN Telephony \| Networking \| Voice Communications Hardware \| Voice Communications Software \| Voice Networking \| Voice Quality \| VoIP

8 Ways On-site Service Can Drive Revenue Now sponsored by OnForce, Inc. WHITE PAPER: Innovative service delivery models are creating new revenue opportunity for solution providers. This paper explores tangible ways solution providers can leverage on-site service to expand their businesses, enter new markets, and better serv... Posted: 15 Jan 2007 \| Published: 01 Jan 2007 TOPICS: ROI \| Voice Quality \| VoIP \| Wireless Telephones

Optimize Multi-vendor Voice and Data Networks for Service Quality, Responsiveness, and Cost of Delivery sponsored by CA Technologies. WHITE PAPER: Learn how CA Network and Voice Management solution improves the quality of service, reduces the impact of service disruptions and controls OPEX and CAPEX through better use of resources. Posted: 29 Jul 2008 \| Published: 01 Jan 2007 TOPICS: Data Communications Services \| Fault Management \| Network Performance \| Telecommunications Software \| Telecommunications Systems \| Voice Networking \| Voice Quality \| VoIP

Is Your Network Ready for VoIP? sponsored by BlueCoat WHITE PAPER: This paper summarizes in question and answer format the many critical factors pertaining to VoIP's viability, regardless of which vendor's IP-PBX system is deployed across the distributed enterprise. Posted: 20 Apr 2009 \| Published: 02 Dec 2008 TOPICS: Network Convergence \| Network Management \| Network Monitoring \| Network Traffic Management \| Voice Quality \| VoIP \| WAN \| WAN Hardware

Voice Architectures and Deployment Models sponsored by Global Knowledge WHITE PAPER: Telephony design requires a solid understanding of the drivers for Voice over IP, corporate policies for infrastructure design, and telephone components. Posted: 10 Dec 2008 \| Published: 10 Dec 2008 TOPICS: Bandwidth Management \| IP Telephony \| Network Infrastructure \| Telephone Switches \| Voice Networking \| Voice Portals \| Voice Quality \| Voice Recognition Software \| WAN

Your Guide to Troubleshooting VoIP sponsored by Network Instruments WHITE PAPER: Having the right tools and metrics and knowing how to use them is critical to the creation and health of your VoIP network. Read this white paper that provides all the information you will need to have a smooth VoIP transition. Posted: 08 Oct 2007 \| Published: 01 Oct 2007 TOPICS: Applications Management \| Network Convergence \| Network Performance \| Voice Quality \| VoIP

Navigating a New Generation of Conference Phone Solutions - A guide to selecting the right conferencing solution for different room environments sponsored by Polycom, Inc. WHITE PAPER: Read this white paper to gain insight into voice conferencing complexities and the benefits that new equipment provides. Posted: 10 Oct 2007 \| Published: 01 Oct 2007 TOPICS: Teleconferences \| Teleconferencing Services \| Teleconferencing Software \| Telephones \| Voice Quality

The Total Economic Impact™ Of Okta On‐Demand Identity And Access Management Service sponsored by Okta WHITE PAPER: Read this whitepaper to discover Forrester Research's take on one particular identity and access management solution that is helping organizations achieve higher productivity and better security. Posted: 12 Mar 2013 \| Published: 31 Oct 2012 TOPICS: Access Control \| Access Control Software \| Access Rights \| Identity Management \| Identity Management Software \| IT Management \| IT Services \| Productivity \| Security \| Security Management \| Security Threats

Insight Public Sector And Education sponsored by Insight Public Sector and Symantec WHITE PAPER: Read this exclusive resource to uncover a leading IT service provider that can help your educational institution meet the changing demands of your unique IT environment. Posted: 06 May 2013 \| Published: 26 Jun 2012 TOPICS: IT Asset Management \| IT Infrastructure \| IT Management \| IT Management Services \| IT Outsourcing Services \| IT Service Management \| IT Services

The Secret to Reducing Churn: Leveraging Analytics for Better Customer Insight sponsored by Pitney Bowes Group 1 Software WHITE PAPER: Leveraging analytics in your telecommunications business can greatly increase customer insight and improve the customer experience. This white paper details how you can benefit from using a proactive, customer focused, results-oriented analysis approach. View now to learn more! Posted: 15 Mar 2013 \| Published: 15 Mar 2013 TOPICS: Analytic Applications Software \| Customer Data Integration \| Customer Data Management \| Customer Loyalty \| Customer Retention \| Customer Satisfaction \| Customer Service \| Customer Service Best Practices \| Telecommunications Industry \| Telecommunications Service Providers \| Telecommunications Services

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