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Ten Critical Success Factors for CRM: Lessons Learned from Successful Implementations
sponsored by Oracle Corporation
WHITE PAPER: Customer relationship management (CRM) deployments can be complex and difficult. This white paper provides a checklist of the ten critical success factors for organizations to follow to avoid common pitfalls as they design and deploy their CRM system.
Posted: 16 Jan 2007 | Published: 01 Aug 2006

Oracle Corporation

Top 10 Misconceptions about Performance and Availability Monitoring
sponsored by Hewlett Packard Enterprise
WHITE PAPER: This white paper examines ten common misunderstandings about monitoring and offers suggestions for implementing complete end-user monitoring strategies that can adapt to today's more complex computing environments.
Posted: 13 Jun 2007 | Published: 04 Mar 2011

Hewlett Packard Enterprise

Why Business Rules?: A Case for Business Users of Information Technology
sponsored by IBM
WHITE PAPER: This whitepaper explains how business people are allowed to directly define how their business rules are being executed with a BRMS; and, perhaps more important, how it facilitates change in an easy, safe and reliable manner.
Posted: 07 Jul 2011 | Published: 01 Sep 2009

IBM

11 Questions Every CIO Should Ask Their IT Manager
sponsored by Red Hat and JBoss
WHITE PAPER: What is your IT really costing you? Could you be doing more with the technology you have? Could you reduce costs and provide better service to your organization? Read Red Hat's suggestions on "11 Questions Every CIO Should Ask Their IT Manager", and how Red Hat open source solutions can help.
Posted: 19 Jun 2009 | Published: 10 Jun 2009

Red Hat and JBoss

Support Apps, Support Business Objectives
sponsored by SOTI Inc.
WHITE PAPER: In this white paper discover a toolkit that can help you manage remote support for your mobile devices and apps. Find key features of this program inside like live two-way chat between IT and users, remote helpdesk training, screen capture to enable proactive investigation of app errors, and more.
Posted: 10 Jan 2017 | Published: 10 Jan 2017

SOTI Inc.

Secure Remote Access Your Users Will Love
sponsored by Citrix
WHITE PAPER: An organization's remote access strategy focuses on IT priorities—protecting the enterprise network and avoiding unnecessary complexity. But the ultimate customer is the user who depends on reliable access to get work done. Learn how IT can address its requirements while delivering a solution people love.
Posted: 22 Feb 2016 | Published: 22 Feb 2016

Citrix

A Business-Driven Approach to Mobile Enterprise Security
sponsored by Juniper Networks, Inc.
WHITE PAPER: Prepare your organization for the consumerization of IT and BYOD with the help of this resource. Uncover details about mobile enterprise policy creation, security monitoring, network and security infrastructure, and more.
Posted: 11 May 2012 | Published: 11 May 2012

Juniper Networks, Inc.

Recommended Best Security Practices for Unified Communications
sponsored by Polycom, Inc.
WHITE PAPER: Unified Communications (UC) can be viewed as another set of data and protocols utilizing IP networks. From a security perspective, it is very similar to other IP data services. This document describes the security issues that organizations should consider as they deploy UC, and offers Polycom's recommendations for implementing secured UC.
Posted: 07 Sep 2012 | Published: 30 Mar 2012

Polycom, Inc.

What 150 CIOs Want in an Enterprise Tablet – and How BlackBerry Playbook Stacks Up
sponsored by BlackBerry
WHITE PAPER: Gartner predicts that 80% of businesses will deploy tablet computers across their enterprise by 2013. Review this comprehensive paper to discover what CIOs ranked as the top features and applications of an enterprise-grade tablet, and learn about one tablet option that stands apart from the competition.
Posted: 06 Jul 2012 | Published: 01 Jul 2012

BlackBerry

Mobilizing Madrid
sponsored by Insight & Intel
WHITE PAPER: With around 6.5 million inhabitants, Madrid is the third largest city in the European Union. And when the ICM, an agency responsible for keeping the city's local government up and running, wanted to provide better access to applications and data on-the-go, they knew that new mobile technology was needed.
Posted: 07 Mar 2014 | Published: 07 Mar 2014

Insight & Intel
 
 
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