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Unified Messaging SystemsWhite Papers (View All Report Types)
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Unified Communications Drive Protocol Convergence
sponsored by Polycom, Inc.
WHITE PAPER: Unified communications (UC) is morphing voice, video, instant messaging and presence systems into one, but this trend is also bringing on a technical challenge. In this white paper, learn how your organization can receive the benefits of UC while providing a full range of services to end users.
Posted: 18 May 2011 | Published: 18 May 2011

Polycom, Inc.

The Top Five Benefits of Video Conferencing
sponsored by Polycom, Inc.
WHITE PAPER: As more employees are working remote, teams are faced with lost, slow, or simply non-existent communication. This white paper discusses video conferencing solutions and the top five benefits they can bring to your organization, ultimately ensuring your employees are seen and heard.
Posted: 17 May 2011 | Published: 16 May 2011

Polycom, Inc.

Business-Grade Video Conferencing for SMBs
sponsored by Polycom, Inc.
WHITE PAPER: In this paper, uncover the benefits of video conferencing for small and mid-size organizations while highlighting use cases for specific industries and personnel.
Posted: 17 May 2011 | Published: 12 May 2011

Polycom, Inc.

Best Practice Tips on Building a Unified Communications Business Case
sponsored by ShoreTel
WHITE PAPER: Unified communications (UC) is not so much a system as it is a way of thinking about the impact of the next generation of communications capabilities on businesses large and small. Use this guide to find the best UC solution for your organization, exploring the benefits and identifying the preferred modes and means of communication.
Posted: 16 May 2011 | Published: 16 May 2011

ShoreTel

Unified Communications Buyer’s Guide
sponsored by ShoreTel
WHITE PAPER: The Unified Communications Buyer's Guide offers complete information to help you compare your options, including guidance to help you evaluate solutions and best practices for getting the most out of your UC vendor.
Posted: 16 May 2011 | Published: 13 May 2011

ShoreTel

Five Myths About Telepresence
sponsored by Polycom, Inc.
WHITE PAPER: In this paper, uncover the top five myths surrounding telepresence technologies, and learn how visual communication is rapidly transforming the way people live, learn and work.
Posted: 13 May 2011 | Published: 13 May 2011

Polycom, Inc.

Plantronics UC Toolkit Evolve Survey
sponsored by Plantronics
WHITE PAPER: After you’ve implemented and optimized your UC audio devices, it’s essential to make sure your end users are satisfied with their equipment.  This survey provides a list of suggested questions IT managers can use to get feedback from their users regarding user utilization, services and upgrades.
Posted: 28 Apr 2011 | Published: 28 Apr 2011

Plantronics

Plantronics UC Toolkit Evolve FAQ
sponsored by Plantronics
WHITE PAPER: UC audio device integration can be daunting for managers if they don’t have the right tools. This paper discusses a 5 step process for device adoption, providing responses to typical questions IT organizations raise during the evolution stage of your implementation.
Posted: 27 Apr 2011 | Published: 27 Apr 2011

Plantronics

HP E5000 Messaging System for Microsoft Exchange Server 2010
sponsored by HP and Microsoft
WHITE PAPER: Email, voicemail, instant messaging, social networking, messages, faxes, shared calendars, and centralized contacts are all essential for boosting productivity and collaboration. Email has evolved from more than just text. Many would find the situation daunting, but smart organizations know the solution. Read this white paper to learn more.
Posted: 25 Apr 2011 | Published: 25 Apr 2011

HP and Microsoft

IP Centrex vs. Hosted Unified Communications for MSPs
sponsored by Cisco Systems, Inc.
WHITE PAPER: How similar are IP Centrex and hosted Unified Communications? Service providers that may be considering investing in hosted IP PBX  solutions - or expanding what they already offer - would benefit from comparing the two hosted approaches on several key business and technology dimensions. Continue reading to learn about the comparisons.
Posted: 08 Mar 2011 | Published: 08 Mar 2011

Cisco Systems, Inc.

How to Make Magic with VoIP: Weighing the Options
sponsored by Cisco Systems, Inc.
WHITE PAPER: VoIP with UC can transform a business across four dimensions: lower costs, higher productivity, better customer service, and higher revenues. It can make a small business appear big, and help it outperform larger competitors. There are several ways to implement VoIP. Read this paper to determine which way is best for your business.
Posted: 20 Jan 2011 | Published: 20 Jan 2011

Cisco Systems, Inc.

Make a Match: Four Tips for Picking a VoIP Partner
sponsored by Cisco Systems, Inc.
WHITE PAPER: When your business wants to gain the advantages of voice over IP (VoIP) and unified communications (UC) technology, where will you find the expertise to do it? How do you choose a partner that’s right for you? Continue reading to gain advice from four small businesses.
Posted: 20 Jan 2011 | Published: 20 Jan 2011

Cisco Systems, Inc.

Finding the Value in Unified Communications—Understanding the Hierarchy of Return
sponsored by Frost & Sullivan
WHITE PAPER: This paper examines the four stages of return companies can see from their UC investments: Lower communications costs are followed by lower operational costs, then better productivity, and finally a true competitive advantage.
Posted: 03 Jan 2011 | Published: 03 Jan 2011


Whitepaper: Understanding IBM Lotus Sametime and Unified Telephony
sponsored by IBM
WHITE PAPER: This white paper defines the IBM® Unified Communications and Collaboration (IBM UC2™) vision of making it easy for you to find, reach, and collaborate with others through a unified user experience. This strategy is designed to make it easy for you to access and manage telephone communications from inside the Lotus Sametime or Lotus Notes® client.
Posted: 13 Dec 2010 | Published: 13 Dec 2010

IBM

Five Best Practices For Unified Communications
sponsored by AT&T Corp
WHITE PAPER: To meet today’s increasing demands, businesses need to communicate and collaborate more efficiently. Communication needs to be timely and effective, reaching people where and when they want to be reached, at the office, at home or on the go.  Read this white paper to learn the five best practices for unified communications.
Posted: 13 Oct 2010 | Published: 13 Oct 2010

AT&T Corp

Achieving New Productivity Gains Through Unified Communications and Collaboration Solutions
sponsored by HP & Intel®
WHITE PAPER: The HP/Microsoft solutions for unified communications and collaboration aim to enable midsize organizations to optimize their own communications and collaboration by leveraging actual customer experiences to develop "best practices" for this area, thus reducing the operational costs incurred by disruptions and recoveries. Read this paper for more.
Posted: 20 Sep 2010 | Published: 20 Sep 2010

HP & Intel®

The Power of Unified Communications and Collaboration
sponsored by IBM
WHITE PAPER: This paper highlights key drivers, benefits and characteristics of effective unified communications and collaboration solutions. It also examines end-to-end IBM UC2 solutions and the advantages organizations can realize by teaming with IBM.
Posted: 17 Aug 2010 | Published: 02 Nov 2009

IBM

The Power of Unifying Communications and Collaboration
sponsored by IBM
WHITE PAPER: Read this paper for highlights on key drivers, benefits and characteristics of effective unified communications and collaboration solutions. It also examines end-to-end IBM UC2 solutions and the advantages organizations can realize by teaming with IBM.
Posted: 02 Aug 2010 | Published: 02 Nov 2009

IBM

The CIO's Guide to Mobile Unified Communications
sponsored by BlackBerry
WHITE PAPER: Read this white paper to learn about the cost, productivity and reachability issues associated with increased enterprise mobility and the benefits and future directions of Mobile UC.
Posted: 29 Jul 2010 | Published: 28 Jul 2010

BlackBerry

Seven Key Considerations for Successful Deployment of Unified Communications
sponsored by Dimension Data.
WHITE PAPER: Integrating all forms of communication - from telephony to email, web conferencing to instant messaging (IM) - helps to deliver a richer communications environment that ultimately results in cost savings and productivity increases. Before embarking on such a journey there are a number of elements that require careful consideration.
Posted: 08 Jun 2010 | Published: 01 Dec 2007

Dimension Data.

A unified mailbox that works
sponsored by Dimension Data.
WHITE PAPER: By integrating the latest release of Microsoft® Exchange with IP-based telephony, a new world of integrated messaging unfolds. The potential of a unified mailbox can only be deployed by using expert skills, explains Rudy Gopaul, Solutions Architect at Dimension Data.
Posted: 08 Jun 2010 | Published: 01 Jul 2008

Dimension Data.

CDW Services: Unified Communications
sponsored by CDW Corporation
WHITE PAPER: Read this paper to learn what CDW Corporation has to offer your organization in terms of unified communication solutions.
Posted: 08 Feb 2010 | Published: 22 Jan 2009

CDW Corporation

Five Best Practices for Unified Communications
sponsored by AT&T Corp
WHITE PAPER: Enterprises can realize value from their UC programs by following some basic practices, such as allowing for sufficient up-front planning, finding the right champion, and establishing cross-functional teams to manage program implementation. This article provides basic guidelines for implementing a successful UC program. Read on to learn more.
Posted: 28 Oct 2009 | Published: 28 Oct 2009

AT&T Corp

Business Communication Tools for Tough Times
sponsored by Cisco Systems, Inc.
WHITE PAPER: Small businesses in particular have to do more with less, without compromising the ability to deliver quality products and services to their customers. Unified communications and Web 2.0 collaboration tools can help your employees be more productive right from their desktops, simply, easily, and cost-effectively.
Posted: 14 Aug 2009 | Published: 14 Aug 2009

Cisco Systems, Inc.

IDC WhitePaper: The Business Case for a Unified Wired and Wireless Solution
sponsored by Hewlett-Packard Company
WHITE PAPER: To determine the return on investment (ROI) associated with the implementation of an HP ProCurve UWW network solution, IDC conducted a study of eight organizations world wide that have successfully performed HP ProCurve UWW implementations and are running the solution in their production environments today. This paper gives the results.
Posted: 10 Aug 2009 | Published: 29 Aug 2008

Hewlett-Packard Company
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