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Unified Message Systems White Papers (View All Report Types)
 
Cloud Unified Communications Need Contact Center Capabilities
sponsored by ThinkingPhones
WHITE PAPER: Read this white paper now to discover how a contact center can obtain the unified communications services it needs.
Posted: 17 Mar 2015 | Published: 01 Jan 2015

ThinkingPhones

Why Voice Unified Communications Services Remain Critical to Enterprises
sponsored by ThinkingPhones
WHITE PAPER: This guide explains the importance of voice unified communications, highlighting that most people believe a phone call is best for solving problems in the workplace.
Posted: 11 Mar 2015 | Published: 11 Mar 2015

ThinkingPhones

The Myth of Real-time Unified Communications Virtualization
sponsored by ThinkingPhones
WHITE PAPER: This exclusive guide helps you break through the myths of unified communications while providing valuable insight on real-time communications as a whole.
Posted: 12 Mar 2015 | Published: 12 Mar 2015

ThinkingPhones

Delivering multichannel customer communication without replacing legacy systems
sponsored by GMC Software
WHITE PAPER: Learn why your organization should upgrade your legacy CCM application to offer multichannel communication capabilities to deliver a seamless experience to your customers at any touch point. Read this valuable white paper to uncover more about legacy software adaption and how you can save money.
Posted: 15 Apr 2015 | Published: 31 Dec 2013

GMC Software

Five Myths About Telepresence
sponsored by Polycom, Inc.
WHITE PAPER: In this paper, uncover the top five myths surrounding telepresence technologies, and learn how visual communication is rapidly transforming the way people live, learn and work.
Posted: 13 May 2011 | Published: 13 May 2011

Polycom, Inc.

Business Case for Integrated Unified Communications and Contact Center Solution
sponsored by ShoreTel - OLD
WHITE PAPER: In this whitepaper, discover how using unified communications (UC) in your contact center can help you increase effective communications between employees and clients, which will improve your customer satisfaction, retention, and loyalty rates.
Posted: 08 Jun 2012 | Published: 30 Jun 2010

ShoreTel - OLD

Top Unified Communications Trends for Midsize Businesses
sponsored by Cisco
WHITE PAPER: This insightful white paper summarizes research from Forrester regarding current usage trends and perceptions of unified communications among midsize organizations around the world.
Posted: 01 Apr 2014 | Published: 31 Jan 2014

Cisco

IP Centrex vs. Hosted Unified Communications for MSPs
sponsored by Cisco Systems, Inc.
WHITE PAPER: How similar are IP Centrex and hosted Unified Communications? Service providers that may be considering investing in hosted IP PBX  solutions - or expanding what they already offer - would benefit from comparing the two hosted approaches on several key business and technology dimensions. Continue reading to learn about the comparisons.
Posted: 08 Mar 2011 | Published: 08 Mar 2011

Cisco Systems, Inc.

Five Best Practices for Unified Communications
sponsored by AT&T Corp
WHITE PAPER: Enterprises can realize value from their UC programs by following some basic practices, such as allowing for sufficient up-front planning, finding the right champion, and establishing cross-functional teams to manage program implementation. This article provides basic guidelines for implementing a successful UC program. Read on to learn more.
Posted: 28 Oct 2009 | Published: 28 Oct 2009

AT&T Corp

7 Secrets of Successful Small Business Communications
sponsored by RingCentral
WHITE PAPER: This white paper reveals 7 critical tips to help SMBs maximize their use of business phone systems.
Posted: 17 Feb 2014 | Published: 17 Feb 2014

RingCentral
 
 
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