Ubiquitous Computing

WHITE PAPER: Providing customer satisfaction with retail operations allows organizations to gain the most revenue from their customers. Read this paper to learn how pervasive technology can be deployed to optimize operations and enable a superior customer experience.

Posted: 14 May 2007 | Published: 01 May 2006

WHITE PAPER: When IT organizations utilize social media, it can efficiently help more people inside and outside the data center quickly access more services and knowledge. Combine people's knowledge and good will and the essence of information technology service management (ITSM) can be more fully realized.

Posted: 20 Nov 2012 | Published: 20 Nov 2012

WHITE PAPER: This paper outlines some of the best methods for deploying social intelligence to support your CRM strategies. Read this and learn how the right social intelligence can help you win new customers, retain existing customers, reduce the cost of customer management and more. Also, discover specific use cases of social intelligence.

Posted: 01 Jun 2012 | Published: 01 Jun 2012

WHITE PAPER: Access this in-depth resource to explore a study based on the responses of more than 1,100 individuals and interviews with more than two dozen executives from leading organizations. Discover how organizations are leveraging new social approaches to create valued customer experiences, increase workforce productivity and effectiveness, and more.

Posted: 04 Feb 2013 | Published: 30 Nov 2012

WHITE PAPER: This white paper begins by explaining how social commerce and social catalogs differ from traditional advertising and online product catalogs. Also included are seven tips for creating and marketing an effective social catalog for your brand.

Posted: 03 Jan 2013 | Published: 30 Sep 2012

WHITE PAPER: Creating meaningful relationships with your customers is one of the keys to success. Before the widespread adoption of digital communication, the resources and tools were often limited to sustain and improve these relationships. Consult this white paper to learn more about how digital communication creates new opportunities for businesses.

Posted: 21 May 2013 | Published: 21 May 2013

WHITE PAPER: Check out this white paper to discover how to set the stage for social media success - learn how to gauge risk vs. reward in social media, discover how to update your compliance strategy to include social media, receive best practices for staying on top of archiving regulations and more.

Posted: 01 Mar 2012 | Published: 01 Mar 2012

WHITE PAPER: Consult this white paper to learn more about how @properties, the largest Chicago-based residential real estate company, found success by implementing key web and email based technologies. Learn more about how this company made the changes to a new software and some of the challenges they faced as a result by reading this resource now.

Posted: 28 Mar 2013 | Published: 28 Mar 2013

WHITE PAPER: This pivotal resource offers valuable insight into 7 security predictions for the coming year, as well as ways in which your organization can prepare for whatever lurks on the horizon.

Posted: 18 Jan 2012 | Published: 18 Jan 2012

WHITE PAPER: New technology and the expanding role of the Internet are forever changing social relationships, management philosophies, and business models around the world. Access this white paper for insights into current mobile computing trends and recommendations for making the most out of these trends in the enterprise.

Posted: 28 Dec 2011 | Published: 23 Dec 2011