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The Help Desk and the Network Operations Center: What MSPs Need and Why
sponsored by N-able Technologies
WHITE PAPER: This helpful resource defines and discusses network operations centers and help desks, including their functions, what differentiates them from one another, how they contribute to a managed service provider's business, and whether or not MSPs should consider outsourcing them.
Posted: 30 Jul 2014 | Published: 30 Jul 2014

N-able Technologies

Viewing Application Performance from the End-User Perspective
sponsored by Fluke Networks
WHITE PAPER: This resource introduces Application-Aware Network Performance Management, which quickly identifies the root cause of performance issues within a complex application environment.
Posted: 16 Jun 2014 | Published: 16 Jun 2014

Fluke Networks

CW+: MWD Strategic Insight: Understanding your requirements: online communities and team workspaces
sponsored by ComputerWeekly.com
WHITE PAPER: An increasing number of organisations are considering how online communities and team workspaces can help them be more collaborative both internally and externally with customers and partners. If you’re thinking about, or have already started developing a strategy for an online community.
Posted: 21 Oct 2011 | Published: 01 Sep 2010

ComputerWeekly.com

15 Most Popular IT and Business Certifications for 2014
sponsored by Global Knowledge
WHITE PAPER: This report reviews the 15 most popular certifications according to our more than 12,000 North American respondents to our annual IT Skills and Salary Survey. For each certification, you'll find a brief description, the average salary, and some insight into why it is popular.
Posted: 30 Apr 2014 | Published: 30 Apr 2014

Global Knowledge

Is Your Outsourcing Strategy Under Your Control?
sponsored by SearchDataCenter.com
WHITE PAPER: Proactive planning and evaluation can prevent common problems with IT outsourcing providers, keeping your data safe and ensuring your outsourcing venture is cost-effective.
Posted: 09 Oct 2013 | Published: 09 Oct 2013

SearchDataCenter.com

Extending Reach and Ensuring Effectiveness of Leadership Development: The Role of Technology-Based Learning
sponsored by Skillsoft
WHITE PAPER: This paper discusses leadership development and the role of technology-based learning in leadership development programs.
Posted: 18 Apr 2012 | Published: 01 Apr 2010

Skillsoft

Securing the Organization: Creating a Partnership between HR and Information Security
sponsored by ISC2
WHITE PAPER: The goal of this white paper is to help Human Resource professionals understand the full scope of the growing information security profession and how it affects every aspect of an organization.
Posted: 14 Apr 2009 | Published: 09 Sep 2008

ISC2

Impact of Cloud on IT Consumption Models: Top 10 Insights
sponsored by Cisco Systems, Inc.
WHITE PAPER: This whitepaper reviews the conclusions from a survey of IT leaders around the world.
Posted: 08 Nov 2013 | Published: 08 Nov 2013

Cisco Systems, Inc.

How Web Security Improves Productivity and Compliance
sponsored by Webroot
WHITE PAPER: This resource describes how the value of secure web gateways doesn't need to be limited to web protection. Inside, learn how your organization can strategically use this security technology to improve productivity, reduce costs, increase compliance, and more.
Posted: 30 May 2013 | Published: 31 Dec 2012

Webroot

The Missing Link: Driving Business Results through Pay-For-Performance
sponsored by SuccessFactors
WHITE PAPER: Learn how you can achieve great business results by linking compensation to employee performance. FREE eGuide - download today!
Posted: 08 Feb 2008 | Published: 01 Jan 2007

SuccessFactors
 
 
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