Transactional e-Mail

WHITE PAPER: Email deliverability could be affecting your business and reputation today. How do you make sure your company's emails are actually getting to your client's inboxes? Discover best practices for avoiding the spam box and inadvertent bounces.

Posted: 02 Jan 2012 | Published: 02 Jan 2012

WHITE PAPER: Delve inside this paper to find five proven techniques for reducing your records management costs while still delivering the capabilities your company needs.

Posted: 02 Apr 2012 | Published: 02 Apr 2012

WHITE PAPER: In this white paper, learn how cloud faxing addresses inefficiency of fax machines, hidden costs of fax servers, and the functional limitations of basic outsourced fax services.

Posted: 03 Jan 2012 | Published: 03 Jan 2012

WHITE PAPER: Loyal customers are the lifeblood of a business. Read this paper for a discussion, given by executives Don Peppers and Melissa Boxer, of the four key principles of success in gaining customer loyalty.

Posted: 02 Apr 2010 | Published: 02 Apr 2010

WHITE PAPER: Automated order management software can be expensive and complex to implement. Read this white paper to learn how leveraging SaaS for order processing automation can save you time and money.

Posted: 18 May 2012 | Published: 18 May 2012

WHITE PAPER: Find out how you can optimize email delivery with a cloud-based platform designed ensure that each one of your emails is delivered straight to the inbox. Gain expert tips for how to avoid spam triggers, design appealing emails and leverage transactional emails to promote customer engagement.

Posted: 24 Apr 2012 | Published: 24 Apr 2012

WHITE PAPER: Lustratus Research, a leading analyst, compares business process management (BPM) from Pegasystems, TIBCO & IBM to uncover the best approach to process improvement in terms of total cost of ownership, risk of investment, time to value, and overall value.

Posted: 03 Nov 2011 | Published: 03 Nov 2011

WHITE PAPER: Read this white paper to learn about how Serena is well positioned to help customers that want to re-evaluate, restructure and orchestrate their service delivery processes that cross organizational boundaries as part of a broader ITSM initiative.

Posted: 03 Apr 2012 | Published: 03 Apr 2012

WHITE PAPER: Successful execution of an SOA strategy, combined with the release of the business value contained in legacy systems, can bring five proven benefits to the enterprise. Functioning as both a software development environment and a delivery framework, SOA provides a mechanism for defining business services and operating models.

Posted: 12 Mar 2012 | Published: 12 Mar 2012

WHITE PAPER: Read this white paper to discover why JBoss Enterprise Business Rules Management System (BRMS), with the inclusion of complex event processing (CEP), might be the best BRMS option for you. Learn how it can improve business agility, reduce costs, and improve customer satisfaction in a wide range of enterprise and government settings.

Posted: 20 Mar 2012 | Published: 20 Mar 2012