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Total Quality Management

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Total Quality Management White Papers (View All Report Types)
 
Top 10 Tips on Getting Started with Speech Analytics
sponsored by Verint Systems
WHITE PAPER: By enabling enterprises to mine large volumes of recorded customer/agent voice interactions, speech analytics is redefining quality in a way that can promote greater customer satisfaction, loyalty, and value.
Posted: 03 Apr 2008 | Published: 01 Dec 2007

Verint Systems

Maximize asset productivity and operational performance
sponsored by IBM
WHITE PAPER: A "predictive maintenance" approach to enterprise asset management can help give you the visibility you need into your daily operations, reducing operational costs and minimizing asset downtime. In this resource, explore the ins and outs of predictive maintenance, and discover the benefits you could enjoy from this strategy.
Posted: 29 Aug 2013 | Published: 31 Jul 2013

IBM

Methodology for Information Quality Management
sponsored by Harte-Hanks Trillium Software
WHITE PAPER: This paper discusses how Trillium Software extends that principle to ensure services are driven by data governance defining the criticality and use for the data, and establishing roles and responsibilities within the business and IT to achieve business goals and objectives.
Posted: 10 May 2011 | Published: 10 May 2011

Harte-Hanks Trillium Software

Inventory Optimization Can Increase Your Profitability
sponsored by IBS, International Business Systems
WHITE PAPER: The core objective of a good inventory management system is to provide the best possible customer service within the restraint of the lowest practical inventory costs.
Posted: 03 Apr 2008 | Published: 01 Oct 2007

IBS, International Business Systems

The Automation Evolution: An Analysis of the Evolution of Automation in Software Quality Management
sponsored by IBM
WHITE PAPER: This paper examines the benefits of quality management automation, the progression of its adoption and future opportunities for expanding it.
Posted: 25 Jan 2010 | Published: 25 Jan 2010

IBM

Reducing risk through requirements-driven quality management: An end-to-end approach
sponsored by HP
WHITE PAPER: When IT initiates a project, the department makes a commitment to the business to ensure quality and success when it is deployed. Learn how requirements management helps IT quantify project risks and make informed decisions about resource allocation.
Posted: 22 Feb 2008 | Published: 01 Feb 2008

HP

Requirements-Driven Product Development
sponsored by IBM
WHITE PAPER: This document discusses the challenges in implementing DOORS in a rapidly evolving environment and the clear payoffs from using DOORS to integrate across diverse disciplines and to boost the collaborative effort.
Posted: 11 Dec 2009 | Published: 25 May 2009

IBM

Balancing Risk and Complexity with Quality Management
sponsored by IBM
WHITE PAPER: This white paper shows you how a combined IBM and Wind River quality management solution can help you deliver higher-quality products to the marketplace faster.
Posted: 21 Mar 2011 | Published: 21 Mar 2011

IBM

Embedding Analytics into Processes
sponsored by SAS
WHITE PAPER: In their latest book, Thomas Davenport, Jeanne Harris and Robert Morison show how companies apply analytics in their daily operations. We see examples of analytics at work within core processes in a variety of business areas. Read this white paper to learn how embedding analytics into your organization's processes can help you.
Posted: 30 Jul 2010 | Published: 30 Jul 2010

SAS

A Whole Team Approach to Quality
sponsored by Rally Software
WHITE PAPER: Explore this presentation to develop a new approach to quality. Agile projects help build software incrementally, using short iterations of 1-4 weeks to keep development aligned with business needs. Learn more about the benefits of agile development by reading this resource now.
Posted: 21 Dec 2012 | Published: 21 Dec 2012

Rally Software
 
 
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