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Total Quality Management

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Total Quality Management White Papers (View All Report Types)
 
Telecom Switches Emphasis: Preliminary Analysis of the 2007 Telecom Industry Survey
sponsored by IBM
WHITE PAPER: As revenues from traditional telecom services decline, the continual erosion of technology barriers to adjacent industries offers the prospect of new markets for telecom providers.
Posted: 14 May 2008 | Published: 01 Oct 2007

IBM

Managing Quality in Product Line Engineering - An Automotive Story
sponsored by IBM
WHITE PAPER: Read this white paper to receive answers about how to address quality within product line engineering frameworks.
Posted: 30 Mar 2011 | Published: 30 Mar 2011

IBM

Top 10 Tips on Getting Started with Speech Analytics
sponsored by Verint Systems
WHITE PAPER: By enabling enterprises to mine large volumes of recorded customer/agent voice interactions, speech analytics is redefining quality in a way that can promote greater customer satisfaction, loyalty, and value.
Posted: 03 Apr 2008 | Published: 01 Dec 2007

Verint Systems

The Automation Evolution: An Analysis of the Evolution of Automation in Software Quality Management
sponsored by IBM
WHITE PAPER: This paper examines the benefits of quality management automation, the progression of its adoption and future opportunities for expanding it.
Posted: 25 Jan 2010 | Published: 25 Jan 2010

IBM

Beyond the Tag: Finding Radio-frequency Identification (RFID) Value in Manufacturing and Distribution Applications
sponsored by Intermec
WHITE PAPER: This white paper will describe how companies have used internal RFID systems to reduce costs and improve efficiency, and explain how the lessons learned can be applied to a variety of industrial operations.
Posted: 04 Mar 2009 | Published: 04 Mar 2009

Intermec

Observing Data Quality Service Level Agreements: Inspection, Monitoring, and Tracking
sponsored by DataFlux Corporation
WHITE PAPER: This paper discusses how implementing a DQ SLA via formalized processes can transform data quality management from a constant "fire-fighting" mode to a more consistent, proactive approach.
Posted: 05 Jan 2009 | Published: 24 Dec 2008

DataFlux Corporation

Agile Development: A Manager's Roadmap for Success
sponsored by VersionOne Inc.
WHITE PAPER: This white paper presents the key characteristics of successful agile managers as they introduce and scale agile methods. Learn what agile managers can do to help their teams and organizations adopt agile development practices to deliver real...
Posted: 02 Oct 2008 | Published: 26 Sep 2008

VersionOne Inc.

Delivering Applications with Confidence: Using Continuous Integrated Testing
sponsored by Compuware Corporation
WHITE PAPER: Learn about continuous integrated testing (CIT) as an alternative to the traditional unit and functional testing approach that allows development and QA to work together, enabling more efficient production of quality applications.
Posted: 15 May 2006 | Published: 01 Mar 2006

Compuware Corporation

Improved Software Testing Using McCabe IQ Coverage Analysis
sponsored by McCabe Software, Inc.
WHITE PAPER: This paper introduces coverage analysis as an important direction in the management of software testing. Specifically, this paper covers test assessment and improvement using McCabe IQ coverage analysis in the areas of functional testing, incremental testing, and unit level testing.
Posted: 13 Mar 2009 | Published: 13 Mar 2009

McCabe Software, Inc.

Make the Most of Your Customer COE: A 3-Step Approach
sponsored by SAP America, Inc.
WHITE PAPER: To achieve effective objectives and drive effective Application Lifecycle Management, an organization must transform its Customer COE by enhancing the value it delivers to the business. Read this paper to learn so much more.
Posted: 23 Jun 2010 | Published: 23 Jun 2010

SAP America, Inc.
 
 
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