CW+: The Open Group: Strengthening your business case for using cloud
sponsored by ComputerWeekly.com
WHITE PAPER:
With the rapid emergence of technologies, it is important for business executives and stakeholders to focus on the real business challenges and the needs of the enterprise. This White Paper provides a high-level depiction of real-world business problems that were addressed using Cloud computing.
Posted: 24 Oct 2011 | Published: 24 Oct 2011
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Finding the Cure for Order Processing Pain in the Life Sciences Industry
sponsored by Esker Inc.
WHITE PAPER:
This white paper takes an exclusive look at how pharmaceutical and medical device companies are overcoming their order processes challenges by making smart use of their technology, understanding the true cost of manual transactions, and automating their processes.
Posted: 18 May 2012 | Published: 18 May 2012
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Realize better business outcomes and improved service performance
sponsored by Hewlett-Packard Limited
WHITE PAPER:
Looking for a better way to manage finance and accounting business processes? Access this resource to discover how outsourcing to HP could reduce your finance and accounting costs by more than 30%, while improving service performance.
Posted: 14 Feb 2012 | Published: 14 Feb 2012
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Automate Document Processing with SAP
sponsored by Esker Inc.
WHITE PAPER:
This paper identifies some of the challenges involved with automating document processing and how to overcome them. Also learn the benefits available to you after you successfully quit paper and manual processing.
Posted: 03 Jan 2012 | Published: 03 Jan 2012
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Smart Working Handbook: Flexibility in the 21st Century
sponsored by Citrix
WHITE PAPER:
This white paper covers “Smart Working”, inventive new working tactics that were designed to reduce costs and improve business performance. Discover the 11 principles that make up “Smart Working”, your flexible working options, technologies that complement the “Smart Working” approach, and much more.
Posted: 02 May 2012 | Published: 02 May 2012
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Orchestrated Service Management: A new process-driven approach to ITSM that addresses cost, visibility and usability challenges
sponsored by SERENA Software, Inc.
WHITE PAPER:
This whitepaper compares and contrasts Orchestrated Service Management (OSM) systems to the other classes of ITSM systems in use today. It describes these defining characteristics, thereby creating a template for IT leaders to use when evaluating modern ITSM systems.
Posted: 04 Apr 2012 | Published: 04 Apr 2012
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Simplify ERP Software Upgrades with Community-Driven Development
sponsored by Plex Systems
WHITE PAPER:
This paper explains how with a community-driven development approach, enhancements are driven by a community of users, which means the system constantly improves in the exact way a user requires. Continue reading to learn the power of community-driven product enhancement.
Posted: 07 Nov 2010 | Published: 07 Nov 2010
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How to Modernize Applications Without Losing Proven Business Processes
sponsored by MicroFocus
WHITE PAPER:
Want to improve your business agility and efficiency without losing your current business processes? Look to application modernization. Read this case study to discover how a government agency was able to achieve operational flexibility and efficiency by modernizing its applications to a service-oriented architecture (SOA).
Posted: 15 Mar 2012 | Published: 15 Mar 2012
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Orchestrated Operations Management: 6 Steps to Competitive Dominance where the IT Rubber Meets the Road
sponsored by SERENA Software, Inc.
WHITE PAPER:
IT operations are evolving in a number of ways. Some of the obvious changes include virtualization and the cloud. However, there are 5 less obvious trends that are changing the dynamics of IT operations, each of which is explained in this white paper.
Posted: 03 Apr 2012 | Published: 03 Apr 2012
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Guide to using social media for customer support
sponsored by ComputerWeekly.com
WHITE PAPER:
Social Media is rapidly emerging as the next big frontier for customer engagement and interactions. This is projected to grow exponentially over the next 5-6 years as the usage and number of active users of Social Media sites and forums continues to grow.
Posted: 21 Oct 2011 | Published: 21 Oct 2011
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