Telephony Application Program Interface

WHITE PAPER: Desktop virtualization and cloud computing are two initiatives that are gaining popularity among the IT industry. This white paper highlights ways you can build a more stable, secure, and efficient computing environment around a virtual desktop infrastructure. Plus, learn how cloud and VDI work together to help you become an efficient business.

Posted: 17 Jun 2011 | Published: 17 Jun 2011

WHITE PAPER: Read this first report in a series on application lifecycle management (ALM) to explore the business case for ALM as a business-critical service.

Posted: 01 May 2012 | Published: 01 May 2012

WHITE PAPER: Since the creation of the Agile Manifesto, many development teams have embraced the guidelines of agile. However, it’s likely that other internal development teams or partners that you work with haven’t completely left behind “old school” methods. Learn how to stay in control and keep development efficient even when everyone isn’t completely agile.

Posted: 01 May 2012 | Published: 01 May 2012

WHITE PAPER: When a mission-critical application fails, the loss of business revenue is large and swift. Poor application quality causes highly-visible major outages; it also causes ongoing lapses in business performance thatare less visible, but steadily add up to substantial revenue loss.

Posted: 20 Oct 2011 | Published: 20 Oct 2011

WHITE PAPER: Discover proven tips for successfully leveraging transactional emails to increase customer engagement and market your applications in this essential resource. Find out how you can leverage a cloud-based email platform to ensure reliable delivery and gain real-time analytics.

Posted: 23 Apr 2012 | Published: 23 Apr 2012

WHITE PAPER: In this paper, gain a better understanding of how branching and merging patterns work and how applying them to your projects can have a profound effect on how your development team handles change management and delivers software.

Posted: 06 Jan 2012 | Published: 06 Jan 2012

WHITE PAPER: In this ever-changing world of software development, it's critical to keep up with technologies, methodologies and trends. In this paper, find five tested and proven software development practices your team should be utilizing to accelerate software delivery.

Posted: 11 Nov 2011 | Published: 11 Nov 2011

WHITE PAPER: This white paper presents an effective way to establish a requirements definition (RD) process that reduces the need to rework requirements and speeds development time. Read more inside to learn how you can get started now.

Posted: 15 May 2012 | Published: 15 May 2012

WHITE PAPER: The same improvements that increase software performance create new security risks that IT pros must contend with. This white paper takes a closer look at the nature of software complexity and describes tactics you can implement to minimize it.

Posted: 19 Apr 2012 | Published: 19 Apr 2012

WHITE PAPER: In this white paper learn why requirements driven testing (RDT) is so important, what potential areas of the software development life cycle are addressed by RDT, the benefits, and the implementation strategy that may be adopted to introduce RDT within the organization.

Posted: 16 May 2012 | Published: 16 May 2012