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Telephony API White Papers (View All Report Types)
 
What the Mobile Customer Service Experience Should be
sponsored by Interactive Intelligence, Inc.
WHITE PAPER: In this white paper you will discover the key to excelling in customer service, with particular attention paid to reaching customers through mobile devices. Read now to devise your own mobile customer service strategy and uncover how to design an app that will add value to any customer relationship.
Posted: 24 Jul 2015 | Published: 24 Jul 2015

Interactive Intelligence, Inc.

Software-Defined Storage: What it Means for the IT Practitioner
sponsored by VMware, Inc.
WHITE PAPER: This white paper introduces Software-Defined Storage, a new approach to storage that enables a fundamentally more efficient operational model that fits in with our virtualized world.
Posted: 26 Mar 2015 | Published: 31 Jan 2015

VMware, Inc.

The Enterprise Journey to Cloud
sponsored by IBM
WHITE PAPER: The complexity and critical role of ERP systems in organizations require an enterprise cloud strategy to evaluate the best way to migrate to the cloud. Access this white paper for help in developing a cloud strategy that addresses key areas.
Posted: 17 Aug 2015 | Published: 30 Sep 2014

IBM

API Strategy and Architecture: A Coordinated Approach
sponsored by CA Technologies.
WHITE PAPER: This e-book outlines best practices for designing results-focused APIs that can form the cornerstone of your API program's success.
Posted: 10 Aug 2015 | Published: 10 Aug 2015

CA Technologies.

Red Hat ROI Analysis: Red Hat JBoss Enterprise Application Platform
sponsored by Red Hat
WHITE PAPER: Only a subscription to JBoss Enterprise Application Platform (EAP) meets the demanding requirements for mission-critical applications and includes the assurance of service-level agreement (SLA)-based support, patches, updates, and multi-year maintenance policies. Access this white paper for an ROI analysis of JBoss EAP.
Posted: 28 Jul 2015 | Published: 31 Aug 2014

Red Hat

Test Center for Automatic Software Quality Assurance
sponsored by Panaya, Inc.
WHITE PAPER: How can you test your new software quickly and efficiently without the burden of manual testing? In this white paper, you'll learn how your organization can achieve outstanding results with automated test center software.
Posted: 06 Apr 2015 | Published: 06 Apr 2015

Panaya, Inc.

Deploying Mobile Apps and Services from the Cloud
sponsored by Oracle Corporation
WHITE PAPER: In this white paper, you will learn about the specific tools required to develop a successful, comprehensive strategy for mobile development and compelling app delivery from the cloud.
Posted: 17 Aug 2015 | Published: 17 Aug 2015

Oracle Corporation

An Enterprise Architect’s Guide to API Integration for ESB and SOA
sponsored by CA Technologies.
WHITE PAPER: This resource is an enterprise architect's guide to API integration for ESB and SOA, providing an overview of the app economy and enabling you to better understand API management in action. Read on to explore a number of ways that a powerful API management solution can streamline and empower your enterprise.
Posted: 10 Aug 2015 | Published: 10 Aug 2015

CA Technologies.

Build Your Mobile Strategy—Not Just Your Mobile Apps
sponsored by Oracle Corporation
WHITE PAPER: This resource discusses how you can use the cloud to more efficiently create and follow through on a long-term mobile app development strategy.
Posted: 18 Aug 2015 | Published: 18 Aug 2015

Oracle Corporation

Comcast Implements Service Virtualization & DevOps to Improve App Testing
sponsored by Parasoft Corporation
WHITE PAPER: Access this featured resource to find out how Comcast found reliability through a DevOps strategy built around service virtualization. Find out how this massive company was able to virtualize 98% of test interfaces, and enjoys a 65% reduction in the amount of time to create and maintain test data.
Posted: 30 Dec 2014 | Published: 30 Dec 2014

Parasoft Corporation
 
 
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