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Telephone Number PortabilityWhite Papers (View All Report Types)
 
How to Deal With a Perfect Storm of Disruption in the Managed Services Business
sponsored by N-able Technologies
WHITE PAPER: This guide explores some practical strategies for adapting your services to the rapid IT changes your customers are facing and how you can continue to provider top-notch services.
Posted: 28 Feb 2014 | Published: 31 May 2013

N-able Technologies

IBM System x x86 servers: Earning consistently high customer satisfaction through strength in hardware and support services
sponsored by IBM and Intel
WHITE PAPER: This white paper details the value of an exceptional support team.
Posted: 07 Jul 2014 | Published: 01 Aug 2013

IBM and Intel

Choosing a Competitive Cloud Backup Solution for Service Provider Success
sponsored by Asigra
WHITE PAPER: This informative guide explores an effective cloud backup solution for managed service providers.
Posted: 26 Jun 2014 | Published: 26 Jun 2014

Asigra

Data Center as a Strategic Asset: 3 Execs Weigh In
sponsored by Equinix
WHITE PAPER: In this e-book, see what three leading C-level executives -- Dan Levin of Box, Norm Fjeldheim of Qualcomm, and Arne Josefsberg of ServiceNow --have to say about the evolving role of the data center and how to align business and IT demands to overcome top technology challenges.
Posted: 27 Aug 2014 | Published: 27 Aug 2014

Equinix

Deliver IT Services Effectively with Data Center Infrastructure Management
sponsored by nlyte Software
WHITE PAPER: This exclusive whitepaper covers a data center infrastructure management solution that is built on a flexible framework to allow for IT service management and configuration management database components to connect to the data center.
Posted: 12 Aug 2014 | Published: 12 Aug 2014

nlyte Software

SAIT Polytechnic Grades HEAT as First-in-Class for Support Workflow and Automation
sponsored by FrontRange Solutions Inc.
WHITE PAPER: This white paper introduces a solution that streamlines and automates student and staff support across different teams and service desks.
Posted: 18 Jul 2014 | Published: 18 Jul 2014

FrontRange Solutions Inc.

Healthcare Giant Accelerates into Future of Wireless
sponsored by Cisco Systems, Inc.
WHITE PAPER: This white paper describes how Cisco deployed solutions for high-bandwidth and high-density wireless locations within a hospital system with 14,800 employees, a massive campus, and 10,000 devices accessing the network at any given time.
Posted: 02 Sep 2014 | Published: 31 Oct 2013

Cisco Systems, Inc.

Dell SupportAssist FAQ
sponsored by Dell, Inc. and IntelĀ®
WHITE PAPER: This whitepaper features a series of frequently asked questions regarding Dell's SupportAssist technology.
Posted: 22 May 2014 | Published: 23 May 2013

Dell, Inc. and IntelĀ®

Gain Social Insight: Connect Business And IT into One Conversation
sponsored by Hewlett-Packard Company
WHITE PAPER: This white paper discusses how mobile, social, information, and cloud computing capabilities can combine to modernize IT support and accelerate IT operations. Learn how IT can easily access user-generated information to predict pain points and solve issues faster.
Posted: 04 Jun 2014 | Published: 31 Mar 2014

Hewlett-Packard Company

IT Service Management Case Study: Making The Transition From On Premises To SaaS With BMC
sponsored by BMC Software
WHITE PAPER: This exclusive case study covers a company that took their outdated ITSM tools and used SaaS to improve their organization.
Posted: 20 Dec 2013 | Published: 06 Mar 2013

BMC Software
 
 
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