Telephone Industry White Papers

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Telephone Industry White Papers (View All Report Types)

Data, Disconnected: Communications Firms Take the Necessary Steps to Build Greater Accuracy into Their Customer Management Processes sponsored by Pitney Bowes Group 1 Software WHITE PAPER: This white paper for the communications sector examines how inaccurate data can impact customer relationships and how implementing a multi-phase process can help feed cleaner customer data into enterprise solutions to maximize return on investment. Posted: 20 Jan 2009 \| Published: 20 Jan 2009 TOPICS: Best Practices \| CRM \| Customer Data Management \| Data Profiling \| Data Quality \| Fraud Protection \| Network Performance \| Regulatory Compliance \| ROI \| Telecommunications Industry

Big Data: Delivering an Agile Infrastructure for Time-Critical Analytics in Telecommunications sponsored by IBM WHITE PAPER: This resource examines how big data analytics is helping communications service providers (CSPs) to better understand customer behaviors, drive customer loyalty, and improve experiences. Inside, discover an enterprise-grade infrastructure designed for big data workloads. Posted: 15 Nov 2013 \| Published: 31 Oct 2013 TOPICS: Analytic Applications Software \| Business Intelligence \| Business Intelligence Software \| CRM \| CRM Analytics \| CRM Analytics Software \| Customer Loyalty \| Customer Satisfaction \| Data Analytics \| Data Management \| Data Management Software \| Data Mining \| Data Mining Software \| Management Service Providers \| Telecommunications Industry \| Telecommunications Industry Organizations \| Telecommunications Service Providers

Service Providers' Competitive Response: The Why and How of Network, Services and Business Transformation sponsored by Alcatel-Lucent WHITE PAPER: The telecom market will transform into an IP-based world, where the strategy for growth has to take into account media and Internet convergence. This paper presents a strategy to succeed in today's environment and anticipate tomorrow... Posted: 10 Sep 2007 \| Published: 01 Sep 2007 TOPICS: Integrated Development Environments \| IP Networks \| IPTV \| Network Convergence \| ROI \| Software Development Tools \| Telecommunications Industry \| Telecommunications Service Providers

Digital Billboard Advertising - New Life for a Classic Medium sponsored by Motorola Solutions WHITE PAPER: Read this paper to learn more about the emerging trend of digital billboard advertising and how it can enhance responsiveness, flexibility and profits. Posted: 02 Mar 2009 \| Published: 02 Mar 2009 TOPICS: Internet Access \| Mobile Device Management \| Network Performance \| Network Security \| Online Advertising \| Telecommunications Industry \| Wireless Advertising \| Wireless Infrastructure \| Wireless Services \| Wireless Systems \| WLAN

Trends: Driving the Adoption Curve sponsored by Alcatel-Lucent WHITE PAPER: To implement successful competitive transformation programs, operators need to understand user trends. Read this paper to find out more about the current trends and how you can be more competitive. Posted: 10 Sep 2007 \| Published: 01 Sep 2007 TOPICS: Integrated Development Environments \| ROI \| TCO \| Telecommunications Industry \| Telecommunications Service Providers \| Telecommunications Services

Transforming the Network for Triple Play sponsored by Alcatel-Lucent WHITE PAPER: Read this paper to find out how to ensure a profitable transition to Triple Play Services. Posted: 10 Sep 2007 \| Published: 01 Sep 2007 TOPICS: Converged Networks \| Data Communications Services \| Telecommunications Hardware \| Telecommunications Industry \| Telecommunications Software \| Telecommunications Systems \| Triple Play Services

The Five Must-Have Capabilities for Unbeatable Customer Care sponsored by Pitney Bowes Business Insight WHITE PAPER: Today, firms in the communications industry must relook at how they deliver customer service in order to streamline operations, retain customers and drive business revenue. Read this paper to learn about five, practical, cost-effective opportunities that allow firms to meet market demand and achieve an impressive Return on Investment. Posted: 15 Jan 2010 \| Published: 15 Jan 2010 TOPICS: Communications Networks \| CRM \| CRM Best Practices \| CRM Software \| Middleware \| ROI \| Self-Service Applications Software \| SMS \| Telecommunications Industry \| Telecommunications Networks

Collaboration to innovation: Leveraging Web 2.0 to Accelerate New Service Ideas sponsored by IBM WHITE PAPER: This white paper is intended to provide service providers with IBM's point of view on the power of collaboration in a Web 2.0 environment and to introduce a new IBM solution that can help telecoms to use collaboration as a tool for enabling innovation. Posted: 18 Jun 2010 \| Published: 18 Jul 2007 TOPICS: Collaboration \| Collaborative Product Development \| Service Creation \| Telecom Provisioning \| Telecommunications Industry \| Telecommunications Service Providers \| Telecommunications Services \| Web 2.0

Hybrid Energy: What to consider when tapping into alternative energy at the cell site sponsored by Emerson Network Power WHITE PAPER: This whitepaper details the value of hybrid energy sources in making your organization more energy efficient. Posted: 22 Nov 2013 \| Published: 23 Nov 2012 TOPICS: Data Center Management \| Data Centers \| Telecommunications Industry \| Telecommunications Infrastructure \| Telecommunications Services \| Telecommunications Systems

Increasing Operational Agility: BPM in Telecommunications sponsored by Oracle Corporation WHITE PAPER: Efficient business processes are the key to success for any company, especially in the telecommunications (Telco) industry. In this informative resource, learn how you can improve Telco business processes and discover the BPM tools necessary to close process gaps. Posted: 31 Oct 2013 \| Published: 31 Oct 2012 TOPICS: Application Integration \| Business Process Management \| Business Process Management Software \| Business Processes \| Manufacturing Systems \| Order Management Systems \| SOA \| Telecommunications Industry