Telephone Conferences

WHITE PAPER: This brief by Gihan Perera, founder of First Step Communications, provides 10 practical tips for keeping control of your online meetings.

Posted: 01 Feb 2013 | Published: 28 Jan 2013

WHITE PAPER: This paper documents a real-world field study that concludes the availability and call quality of VoIP over Multi-protocol Label Switching (MPLS) is comparable to that of VoIP over the public Internet.

Posted: 09 Jun 2008 | Published: 01 Sep 2005

WHITE PAPER: Desk sharing among mobile workers is known by several names, hoteling, hot-desking, virtual office, etc. Read this paper to learn how to increase office productivity with scheduling, facility, and hoteling software.

Posted: 01 Sep 2008 | Published: 28 Aug 2008

WHITE PAPER: Gone are the days of cramming everyone into a stuffy conference room to work on a project. Today's mobile, dispersed workforce collaborates across distances.This white paper addresses the issues and challenges surrounding remote collaboration, exploring just how to succeed in this new world of work.

Posted: 16 Jan 2012 | Published: 16 Jan 2012

WHITE PAPER: Mobile apps and tablets are transforming enterprises across the globe right now. How can you be sure you're staying ahead of the curve while increasing productivity and enhancing customer satisfaction? Get the The Enterprise Mobility Guide 2011.

Posted: 27 May 2011 | Published: 27 May 2011

WHITE PAPER: This paper discusses several issues related to implementing a telecommuting home worker program for contact center agents. Certainly, the particular requirements of each company will dictate the extent to which these and other concepts are implemented.

Posted: 02 Jun 2008 | Published: 01 Jan 2008

WHITE PAPER: In the current economic downturn, the business case for on-premise conferencing solutions is too compelling to ignore. Read this paper to learn more about the business case for on-premise conferencing, the historic challenges of conferencing, and how to save costs with unified conferencing.

Posted: 08 Jun 2010 | Published: 01 Apr 2009

WHITE PAPER: Does teleworking really work? How can a teleworker be as productive as an employee in the office? This white paper covers the advances in technology that make teleworking successful -- and provides solutions for challenges teleworkers may face.

Posted: 25 Aug 2009 | Published: 06 Apr 2009

WHITE PAPER: Some small businesses are proactively finding roads to recovery, using network technology to reposition themselves. Their rules: Rethink the way business has been done, and accelerate recovery by investing in 21st-century technology that raises revenues, controls costs, and/or improves cash flow.

Posted: 19 Oct 2009 | Published: 19 Oct 2009

WHITE PAPER: This paper analyzes the teleworker's primary challenges and offers ideas for overcoming them. It highlights the advances of technology that make teleworking truly successful and of greater benefit to both teleworkers and their organizations.

Posted: 05 Sep 2012 | Published: 31 Oct 2011