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Telephone Conferences White Papers (View All Report Types)
 
The Power of In-Person Meetings
sponsored by Cisco
WHITE PAPER: View this comprehensive white paper that breaks down the top benefits of in-person meetings, and how businesses can still achieve the effects even with global colleagues, customers, or partners.
Posted: 23 Jan 2014 | Published: 23 Jan 2014

Cisco

Business Case for Integrated Unified Communications and Contact Center Solution
sponsored by ShoreTel - OLD
WHITE PAPER: In this whitepaper, discover how using unified communications (UC) in your contact center can help you increase effective communications between employees and clients, which will improve your customer satisfaction, retention, and loyalty rates.
Posted: 08 Jun 2012 | Published: 30 Jun 2010

ShoreTel - OLD

Implementing a Telecommuting Program
sponsored by Avaya Inc.
WHITE PAPER: This paper discusses several issues related to implementing a telecommuting home worker program for contact center agents. Certainly, the particular requirements of each company will dictate the extent to which these and other concepts are implemented.
Posted: 02 Jun 2008 | Published: 01 Jan 2008

Avaya Inc.

Five Tips for Better Virtual Meetings
sponsored by Citrix Online Go To Meeting
WHITE PAPER: Virtual meetings are becoming the standard communication platform for businesses but they require careful consideration and planning to offset issues that result from the distance.  Take a look at this brief resource to discover five easy tips to enhance your virtual meeting.
Posted: 01 Oct 2011 | Published: 01 Oct 2011

Citrix Online Go To Meeting

Finding a Route to Recovery: Four Strategies
sponsored by Cisco Systems, Inc.
WHITE PAPER: Some small businesses are proactively finding roads to recovery, using network technology to reposition themselves. Their rules: Rethink the way business has been done, and accelerate recovery by investing in 21st-century technology that raises revenues, controls costs, and/or improves cash flow.
Posted: 19 Oct 2009 | Published: 19 Oct 2009

Cisco Systems, Inc.

Cut Costs and Drive Efficiency of Virtual Teams
sponsored by Citrix Online Go To Meeting
WHITE PAPER: Examining results from a recently commissioned a survey of 2,318 respondents, this brief looks at the benefits of using audio conferencing combined Web conferencing to optimize team communication.
Posted: 11 Jan 2012 | Published: 06 Jan 2009

Citrix Online Go To Meeting

What’s New with IP Office 8.1
sponsored by Avaya
WHITE PAPER: This brief guide details the new features and improvements of the communications system IP Office 8.1, explaining how this tool can help you support increased scalability, integrated video collaboration, increased mobility, and more.
Posted: 18 Jun 2013 | Published: 31 Dec 2012

Avaya

Five Myths About Telepresence
sponsored by Polycom, Inc.
WHITE PAPER: In this paper, uncover the top five myths surrounding telepresence technologies, and learn how visual communication is rapidly transforming the way people live, learn and work.
Posted: 13 May 2011 | Published: 13 May 2011

Polycom, Inc.

Comparing MPLS and Internet Links for Delivering VoIP Services
sponsored by Avaya Inc.
WHITE PAPER: This paper documents a real-world field study that concludes the availability and call quality of VoIP over Multi-protocol Label Switching (MPLS) is comparable to that of VoIP over the public Internet.
Posted: 09 Jun 2008 | Published: 01 Sep 2005

Avaya Inc.

Smart Decisions for Extraordinary Times
sponsored by Microsoft
WHITE PAPER: With Microsoft Unified Communications businesses can simplify management and maximize budget and resources. You can consolidate costly third-party solutions and avoid capital investments.
Posted: 08 Sep 2009 | Published: 09 Sep 2009

Microsoft
 
 
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