Telephone Conferences White Papers

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May 27, 2012

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Telephone Conferences

Telephone Conferences White Papers (View All Report Types)

Orchestrated Service Management: A new process-driven approach to ITSM that addresses cost, visibility and usability challenges sponsored by SERENA Software, Inc. WHITE PAPER: This whitepaper compares and contrasts Orchestrated Service Management (OSM) systems to the other classes of ITSM systems in use today. It describes these defining characteristics, thereby creating a template for IT leaders to use when evaluating modern ITSM systems. Posted: 04 Apr 2012 \| Published: 04 Apr 2012 TOPICS: Business IT Alignment \| Business of Information Technology \| Business Process Management \| Business Service Management \| IT Best Practices \| IT Infrastructure \| IT Management \| IT Management Services \| IT Managers \| IT Service Management \| IT Services \| ITIL

Realize better business outcomes and improved service performance sponsored by Hewlett-Packard Limited WHITE PAPER: Looking for a better way to manage finance and accounting business processes? Access this resource to discover how outsourcing to HP could reduce your finance and accounting costs by more than 30%, while improving service performance. Posted: 14 Feb 2012 \| Published: 14 Feb 2012 TOPICS: Accounting \| Accounting Software \| Business Process Automation \| Business Process Automation Software \| Business Process Management \| Business Process Management Software \| Business Process Outsourcing \| Business Processes \| Outsourcing

Budgeting: Beyond Spreadsheets sponsored by IBM WHITE PAPER: With new technologies—such as planning and analysis solutions powered by IBM Cognos® software—companies are automating the process, getting faster reports and data that fuel “what is” and “what if” scenarios. Read this paper to learn more. Posted: 15 Oct 2010 \| Published: 15 Oct 2010 TOPICS: Budgeting \| Business Process Automation \| Business Process Automation Software \| Business Process Management \| Business Process Management Software \| Business Processes \| Forecast/Demand Management Software \| Forecasting, planning and budgeting software \| Software Selection

Smart Working Handbook: Flexibility in the 21st Century sponsored by Citrix WHITE PAPER: This white paper covers “Smart Working”, inventive new working tactics that were designed to reduce costs and improve business performance. Discover the 11 principles that make up “Smart Working”, your flexible working options, technologies that complement the “Smart Working” approach, and much more. Posted: 02 May 2012 \| Published: 02 May 2012 TOPICS: Business IT Alignment \| Business Management \| Business Process Management \| Business Processes \| Mobile Workers \| Remote Offices \| Remote Users

Simplify ERP Software Upgrades with Community-Driven Development sponsored by Plex Systems WHITE PAPER: This paper explains how with a community-driven development approach, enhancements are driven by a community of users, which means the system constantly improves in the exact way a user requires. Continue reading to learn the power of community-driven product enhancement. Posted: 07 Nov 2010 \| Published: 07 Nov 2010 TOPICS: Business Process Management \| Business Processes \| Cloud Computing \| ERP \| ERP Software \| Manufacturing \| Manufacturing Industry \| Manufacturing Industry Organizations \| Manufacturing Software \| Software as a Service

IT Cost-Saving Initiatives: How to Change Processes, Maximize Resources, and Stay on Track sponsored by SkillSoft WHITE PAPER: This resource highlights some of the best ways to perpetuate cost saving IT-initiatives through effective utilization of resources, motivating employees and change management. Posted: 18 Apr 2012 \| Published: 18 Apr 2012 TOPICS: Business Development \| Business Intelligence \| Business IT Alignment \| Business Management \| Business of Information Technology \| Business Process Management \| Change Management \| Employee Performance Management (EPM) \| IT Best Practices \| IT Management

Why Consider Serena For Orchestrating IT Service Management: 3 Reasons To Evaluate Serena When Replacing Or Extending Existing Service Desk Solutions sponsored by SERENA Software, Inc. WHITE PAPER: Read this white paper to learn about how Serena is well positioned to help customers that want to re-evaluate, restructure and orchestrate their service delivery processes that cross organizational boundaries as part of a broader ITSM initiative. Posted: 03 Apr 2012 \| Published: 03 Apr 2012 TOPICS: Business IT Alignment \| Business Process Management \| Business Process Management Software \| Business Processes \| Business Service Management \| IT Infrastructure \| IT Management \| IT Service Management \| IT Services \| ITIL

Compliance in the Corporate World How Fax Server Technology Minimizes Compliance Risks sponsored by OpenText WHITE PAPER: This white paper explores the potential compliance related benefits to adopting fax server technology. Posted: 11 Apr 2012 \| Published: 11 Apr 2012 TOPICS: Business IT Alignment \| Business of Information Technology \| Business Process Management \| Compliance Audits \| Compliance Best Practices \| Document Imaging \| Document Management \| Documentation \| Fax Equipment \| Fax Formats \| Fax Machines \| Fax Server Hardware \| Fax Software \| Risk Management

Cut Coding for Faster Service Desk Deployments sponsored by Nimsoft, Inc. WHITE PAPER: Learn an alternative to legacy service management solutions that is fast to deploy, easy to configure, and can help your organization realize faster time to value and lower total cost of ownership, both immediately and in the long term. Posted: 04 Jan 2012 \| Published: 04 Jan 2012 TOPICS: Business IT Alignment \| Business Processes \| Help Desk Management \| Help Desk Management Services \| Help Desk Software \| Help Desks \| IT Service Management \| IT Services

The Total Economic Impact Of Microsoft Office 2010 sponsored by ComputerWeekly.com WHITE PAPER: In March 2010, Microsoft commissioned Forrester Consulting to examine the total economic impact that enterprises may realize by upgrading from Microsoft Office 2007 to Microsoft Office 2010. Posted: 25 Oct 2011 \| Published: 25 Oct 2011 TOPICS: Business Activity Monitoring \| Business Communications \| Business Development \| Business Intelligence Software \| Business Service Management Software

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