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Telecentres White Papers (View All Report Types)
 
Implementing a Telecommuting Program
sponsored by Avaya Inc.
WHITE PAPER: This paper discusses several issues related to implementing a telecommuting home worker program for contact center agents. Certainly, the particular requirements of each company will dictate the extent to which these and other concepts are implemented.
Posted: 02 Jun 2008 | Published: 01 Jan 2008

Avaya Inc.

The Art of Teleworking
sponsored by Polycom, Inc.
WHITE PAPER: Does teleworking really work? How can a teleworker be as productive as an employee in the office? This white paper covers the advances in technology that make teleworking successful -- and provides solutions for challenges teleworkers may face.
Posted: 25 Aug 2009 | Published: 06 Apr 2009

Polycom, Inc.

Networking for Sustainability: The Network Offset Effect
sponsored by AT&T Corp
WHITE PAPER: Building on recommendations in the Global e-Sustainability Initiative (GeSI) SMART 2020 report, this paper explains how companies can replace high environmental impact activities with low carbon alternatives through the network. The result? Efficiencies in workplaces, data centers, transportation and logistics, power grids and buildings.
Posted: 05 Apr 2010 | Published: 05 Apr 2010

AT&T Corp

Contact Center Costs: The Case for Telecommuting Agents
sponsored by Avaya Inc.
WHITE PAPER: This white paper addresses high labor costs that are inevitable with contact centers and how a telecommuting or home agent program can greatly reduce your labor cost while increasing productivity of your contact center.
Posted: 16 Apr 2008 | Published: 01 Apr 2008

Avaya Inc.

Research Report on Virtualization and Cloud Computing in Test/Dev Environments
sponsored by Platform Computing Corporation
WHITE PAPER: Read this report to learn the research findings of this study, which examined the challenges of managing Test/Dev environments and the opportunity for server virtualization and cloud computing to address them. This paper includes several graphs and an in-depth discussion of the advantages of private cloud computing.
Posted: 26 Oct 2009 | Published: 26 Oct 2009

Platform Computing Corporation

The Art of Teleworking
sponsored by Polycom, Inc.
WHITE PAPER: This paper analyzes the teleworker's primary challenges and offers ideas for overcoming them. It highlights the advances of technology that make teleworking truly successful and of greater benefit to both teleworkers and their organizations.
Posted: 05 Sep 2012 | Published: 31 Oct 2011

Polycom, Inc.

Cut Costs and Drive Efficiency of Virtual Teams
sponsored by Citrix Online Go To Meeting
WHITE PAPER: Examining results from a recently commissioned a survey of 2,318 respondents, this brief looks at the benefits of using audio conferencing combined Web conferencing to optimize team communication.
Posted: 11 Jan 2012 | Published: 06 Jan 2009

Citrix Online Go To Meeting

The Greening of Training: How Sustainability Is Reshaping Organizational Learning
sponsored by SkillSoft Corporation
WHITE PAPER: Green sustainability is becoming a highly visible part of the corporate strategy. Read this paper to learn how your organization can generate significant cost savings by integrating a green project into an overall change management initiative.
Posted: 21 Feb 2008 | Published: 01 Dec 2007

SkillSoft Corporation

From Development to Production: Streamlining SharePoint Deployment with DocAve® Deployment Manager
sponsored by AvePoint, Inc.
WHITE PAPER: This document examines the capabilities of DocAve Deployment Manager and offers tips and guidance to help streamline the SharePoint deployment process while maintaining the integrity of all SharePoint staging instances.
Posted: 06 Mar 2009 | Published: 06 Mar 2009

AvePoint, Inc.

Videoconferencing Adoption by SMBs-- The Next Big Thing
sponsored by Polycom, Inc.
WHITE PAPER: As companies look for ways to survive during a tough economy, small and medium sized businesses are discovering the benefits of virtual collaboration through video conferencing. And now, advances in technology and price are accelerating this trend.
Posted: 25 Aug 2009 | Published: 24 Feb 2009

Polycom, Inc.
 
 
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