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TelecentersWhite Papers (View All Report Types)
 
Contact Center Costs: The Case for Telecommuting Agents
sponsored by Avaya Inc.
WHITE PAPER: This white paper addresses high labor costs that are inevitable with contact centers and how a telecommuting or home agent program can greatly reduce your labor cost while increasing productivity of your contact center.
Posted: 16 Apr 2008 | Published: 01 Apr 2008

Avaya Inc.

Networking for Sustainability: The Network Offset Effect
sponsored by AT&T Corp
WHITE PAPER: Building on recommendations in the Global e-Sustainability Initiative (GeSI) SMART 2020 report, this paper explains how companies can replace high environmental impact activities with low carbon alternatives through the network. The result? Efficiencies in workplaces, data centers, transportation and logistics, power grids and buildings.
Posted: 05 Apr 2010 | Published: 05 Apr 2010

AT&T Corp

Managing and Securing Mobile Healthcare Data and Devices
sponsored by Fiberlink Communications
WHITE PAPER: Regulatory compliance tops the list of concerns among healthcare and life sciences IT professionals with 86% of healthcare IT decision-makers rating it as a high or critical priority over the course of the coming year. Check out this paper to find out more!
Posted: 17 Mar 2010 | Published: 17 Mar 2010

Fiberlink Communications

Implementing a Telecommuting Program
sponsored by Avaya Inc.
WHITE PAPER: This paper discusses several issues related to implementing a telecommuting home worker program for contact center agents. Certainly, the particular requirements of each company will dictate the extent to which these and other concepts are implemented.
Posted: 02 Jun 2008 | Published: 01 Jan 2008

Avaya Inc.

6 Best Practices for Preventing Enterprise Data Loss
sponsored by Polycom, Inc.
WHITE PAPER: Nearly 220 million electronic records have been breached since January 2005, according to Privacy Rights Clearinghouse. This paper outlines six best practices for corporations seeking to prevent enterprise data loss in order to protect revenue, limit customer attrition, and meet government regulatory requirements.
Posted: 25 Aug 2009 | Published: 05 Feb 2009

Polycom, Inc.

How to Extend your Virtual Private Network with Citrix GoToMyPC Corporate
sponsored by Citrix Online - GotoMyPC
WHITE PAPER: Read this white paper to learn how companies can deliver more effective remote access by augmenting their traditional VPN with Web-based technologies.
Posted: 13 Nov 2008 | Published: 13 Nov 2008

Citrix Online - GotoMyPC

The Art of Teleworking
sponsored by Polycom, Inc.
WHITE PAPER: This paper analyzes the teleworker's primary challenges and offers ideas for overcoming them. It highlights the advances of technology that make teleworking truly successful and of greater benefit to both teleworkers and their organizations.
Posted: 05 Sep 2012 | Published: 31 Oct 2011

Polycom, Inc.

Cut Costs and Drive Efficiency of Virtual Teams
sponsored by Citrix Online Go To Meeting
WHITE PAPER: Examining results from a recently commissioned a survey of 2,318 respondents, this brief looks at the benefits of using audio conferencing combined Web conferencing to optimize team communication.
Posted: 11 Jan 2012 | Published: 06 Jan 2009

Citrix Online Go To Meeting

Check Point Abra: A Virtual Secure Workspace
sponsored by Check Point Software Technologies Ltd.
WHITE PAPER: Read this paper to learn how Abra provides a convenient secure access to the corporate workspace, while pre­venting data loss and malicious activity from remote systems — at a significantly reduced cost over traditional endpoints.
Posted: 28 Jun 2010 | Published: 28 Jun 2010

Check Point Software Technologies Ltd.

The Art of Teleworking
sponsored by Polycom, Inc.
WHITE PAPER: Does teleworking really work? How can a teleworker be as productive as an employee in the office? This white paper covers the advances in technology that make teleworking successful -- and provides solutions for challenges teleworkers may face.
Posted: 25 Aug 2009 | Published: 06 Apr 2009

Polycom, Inc.
 
 
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