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The Total Economic Impact™ Of Cisco SMARTnet Service
sponsored by Cisco Systems, Inc.
WHITE PAPER: This report examines the financial impact and potential ROI for enterprises that utilize Cisco SMARTnet® Service using data collected by Forrester Consulting.
Posted: 17 Jul 2014 | Published: 31 Mar 2012

Cisco Systems, Inc.

Planning for the Redeployment of Technical Personnel in the Modern Data Center
sponsored by Global Knowledge
WHITE PAPER: This whitepaper provides a comprehensive training strategy for planning for the redeployment of technical personnel in today’s modern datacenters.
Posted: 07 Apr 2014 | Published: 07 Apr 2014

Global Knowledge

The 10 worst practices for Technical Support and how to overcome them
sponsored by NTR Global
WHITE PAPER: Delivering superior service and support is more important than ever as companies strive to differentiate themselves from the competition. In many organizations, service quality is governed by self-harming "worst practices" instead of productive best practices. Learn what these practices are and how to avoid them.
Posted: 17 Nov 2011 | Published: 17 Nov 2011

NTR Global

Network Problems on the Frontline: Turning techs into fast problem solvers
sponsored by Fluke Networks
WHITE PAPER: This whitepaper will describe the problems facing technicians today, and will illustrate how selfinterpreting tools will turn network techs into fast problem solvers, not just problem finders.
Posted: 27 Sep 2010 | Published: 27 Sep 2010

Fluke Networks

Implementing Intel vPro Technology to Drive Down Client Management Costs
sponsored by Intel Corporation
WHITE PAPER: Intel IT offers guidelines for achieving quick returns and long term value with Intel vPro technology based on our experience in the first year of a multi-year deployment program.
Posted: 02 Apr 2009 | Published: 30 Dec 2008

Intel Corporation

Security Blanket by TCS: Enterprise Security Management
sponsored by Trusted Computer Solutions
WHITE PAPER: Read this paper to learn how Security Blanket includes pre-defined security guidelines, called Profiles, from some of the most respected security industry leaders in the world.
Posted: 12 Feb 2010 | Published: 12 Feb 2010

Trusted Computer Solutions

JBoss Enterprise Middleware, by Red Hat: Technical Support Services Leader
sponsored by Red Hat
WHITE PAPER: This white paper discusses the features of JBoss Enterprise Middleware and highlights technical and customer support as the key characteristic that sets this middleware apart from the competition.
Posted: 03 Nov 2011 | Published: 01 Nov 2011

Red Hat

EtherScope™ Series II: Network Assistant
sponsored by Fluke Networks
WHITE PAPER: Network professionals rely on the EtherScope Network Assistant to complete their daily tasks fast. The purpose-built EtherScope speeds and simplifies network installation, validation and troubleshooting by integrating essential tests, automated diagnostics and guided troubleshooting. Read on to learn more!
Posted: 27 Sep 2010 | Published: 27 Sep 2010

Fluke Networks

Best Practices for a Successful Upgrade Project
sponsored by HCL Technologies Ltd.
WHITE PAPER: Upgrades help businesses to maintain a competitive edge in the market. Yet, upgrades pose their own set of challenges. This white paper lists the best practices that should be followed when upgrading to achieve maximum reliability.
Posted: 10 Jul 2008 | Published: 16 May 2008

HCL Technologies Ltd.

Service Please: Five Tips for Easy, Affordable Tech Support
sponsored by Cisco Systems, Inc.
WHITE PAPER: A dark secret of investing in technology is the substantial cost of not doing the technical support well. You may increase productivity and profits simply by adopting a new strategy for network maintenance and troubleshooting. Read on to learn how three small businesses get technical support that brings them peace of mind at an affordable price.
Posted: 21 Jan 2011 | Published: 21 Jan 2011

Cisco Systems, Inc.
 
 
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