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Technical Leads White Papers (View All Report Types)
 
The Benefits of Modernizing Your Contact Center
sponsored by Genesys
WHITE PAPER: In this white paper, lean why experts encourage modernizing contact centers. As infrastructure ages, you will see end-of-life status and costly downtime. By modernizing your contact center, you lower costs by reducing hardware and the time spent maintaining outdated infrastructure while increasing revenue by improving customer touch points.
Posted: 01 Dec 2014 | Published: 05 Nov 2014

Genesys

The Help Desk and the Network Operations Center: What MSPs Need and Why
sponsored by N-able Technologies
WHITE PAPER: This helpful resource defines and discusses network operations centers and help desks, including their functions, what differentiates them from one another, how they contribute to a managed service provider's business, and whether or not MSPs should consider outsourcing them.
Posted: 30 Jul 2014 | Published: 30 Jul 2014

N-able Technologies

Why Outsourcing CRM Doesn't Mean That You Can Outsource Data Protection
sponsored by BitGlass
WHITE PAPER: This white paper explains why enterprises utilizing cloud applications like Salesforce should consider investing in a cloud access security broker, which restores data protection and visibility to your IT team while respecting user privacy.
Posted: 05 Feb 2015 | Published: 05 Feb 2015

BitGlass

The 2014 Global Cost of Cybercrime Study
sponsored by Hewlett-Packard Company
WHITE PAPER: This informative report distills interviews with senior-level IT personnel about the impact of cybercrime on their organizations in 2014 into trends that apply to every enterprise around the world.
Posted: 19 Nov 2014 | Published: 19 Nov 2014

Hewlett-Packard Company

Why You Need a Next-Generation Firewall
sponsored by Hewlett-Packard Company
WHITE PAPER: This white paper explores the reasons why enterprises benefit from implementing next-generation firewalls (NGFWs) and lays out a path to success.
Posted: 01 Feb 2015 | Published: 01 Feb 2015

Hewlett-Packard Company

5 Steps to Better App Performance and End-User QoE
sponsored by Equinix
WHITE PAPER: This infopaper outlines this changing landscape and the steps necessary to ensure that your app performance has what it takes to provide the best end-user QoE possible.
Posted: 27 Jun 2014 | Published: 27 Jun 2014

Equinix

The Current State of Security Operations Around the World
sponsored by Hewlett-Packard Company
WHITE PAPER: This report summarizes the results of a recent HP assessment of the capabilities of 87 security operations centers worldwide. Read on to learn the latest trends in security defenses and operations, the attributes of the most effective organizations, and much more.
Posted: 12 Feb 2015 | Published: 30 Jan 2015

Hewlett-Packard Company

Implementing mobility/BYOD programs while maintaining regulatory compliance
sponsored by Dell, Inc. and IntelĀ®
WHITE PAPER: Explore this in-depth resource to learn how you can deploy your own BYOD or mobility program. Discover how to select the right devices for your employees, and effectively manage mobile security within the network. Read on now to learn more.
Posted: 10 Jul 2014 | Published: 28 Feb 2014

Dell, Inc. and IntelĀ®

How SIEM Helps IT Security, Compliance, Operations and Management
sponsored by CDW Corporation
WHITE PAPER: Security information and event management (SIEM) tools offer more than just security. In fact, many organizations overlook some of the most useful aspects of SIEM technology, including fraud prevention and operations management. In this expert resource, discover the value of SIEM tools for four different audiences.
Posted: 12 Sep 2014 | Published: 12 Sep 2014

CDW Corporation

Automating Your IT Processes for Long Term Success
sponsored by Automic
WHITE PAPER: Access this white paper to find out if automating certain IT operations can help lessen the burden on your IT staff while simultaneously improving the end user experience.
Posted: 24 Nov 2014 | Published: 24 Nov 2014

Automic
 
 
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