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May 20, 2013

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T3 White Papers (View All Report Types)

See how “IT as a Service” Applies to your Enterprise: Enterprise Cloud Services− Virtual Private Cloud Proof of Concept sponsored by Hewlett-Packard Limited WHITE PAPER: Read this white paper to learn how you can test out enterprise cloud services – specifically the virtual private cloud – and see how it performs in conjunction with your current systems. Posted: 16 Aug 2012 \| Published: 16 Aug 2012 TOPICS: Business Processes \| Cloud Computing \| Cloud Management \| IT Best Practices \| IT Infrastructure \| IT Service Management \| IT Systems \| Private Cloud \| Private cloud computing

Migration to IMPAX6 Helps Busy Maryland Hospital Meet Zero Downtime Goal sponsored by HP and Intel® Xeon® processors WHITE PAPER: Download this customer case study to learn how they implemented and deployed a BladeSystem architecture from HP that could support zero downtime goal for their trauma center. Posted: 22 Feb 2013 \| Published: 15 Nov 2011 TOPICS: Communications Systems \| Health Care Industry \| Health Care Storage \| PACS \| Server Management \| Storage Best Practices \| Storage Efficiency \| Storage Management

Next Gen IT and the Cloud sponsored by ServiceNow WHITE PAPER: Find out how next-gen IT solutions are flexible, intuitive, social and powerful – and how IT in the cloud will help your organization not only keep up with today's complex IT ecosystem, but manage it more efficiently than ever before. Posted: 20 Nov 2012 \| Published: 20 Nov 2012 TOPICS: Business Architectures \| Business Development \| Business IT Alignment \| Business Management \| Business of Information Technology \| Business Process Automation Software \| Business Process Management \| Business Processes \| Business Service Management \| IT Asset Management \| IT Best Practices \| IT Industry \| IT Infrastructure \| IT Management \| IT Managers \| IT Service Management \| IT Services \| IT Systems \| IT Workforce

Accelerate the delivery of modern applications sponsored by Hewlett-Packard Limited WHITE PAPER: An IT modernization project will be unique to your business, and to successfully manage it you'll need the appropriate tools, resources, and best practices throughout the process. Read this paper to get a framework for initiating your modernization efforts. Posted: 02 Mar 2012 \| Published: 02 Mar 2012 TOPICS: Application Infrastructure \| Application Portfolio Management \| Applications Management \| IT Infrastructure \| IT Management \| IT Systems \| Software Migration \| Software Project Management \| Software Upgrades

Using Analytics to Drive Better Communications- Link Customer Preferences and Behavior with Business Solutions and Document Requirements to Deliver Messaging that Fits sponsored by Pitney Bowes Group 1 Software WHITE PAPER: This whitepaper will help you understand how analytics can be used to drive better communications for your business. Learn about the state of communications today, its challenges, and opportunities you can take advantage of to enhance your communications. Posted: 18 Mar 2013 \| Published: 31 Dec 2012 TOPICS: Communications Systems \| CRM \| CRM Best Practices \| Customer Data Management \| Customer Retention \| Customer Satisfaction \| Customer Service \| Customer Service Best Practices \| Marketing

5 Ways to Optimize Your Workforce for Customer Contact in a Social Marketplace sponsored by Aspect WHITE PAPER: This white paper discusses how workforce, quality and performance management capabilities provide practical business processes and tools for effective staffing, monitoring, reporting, evaluation and coaching. Posted: 11 Aug 2011 \| Published: 11 Aug 2011 TOPICS: Communications Systems \| Contact Center Workforce Management \| CRM \| CRM Best Practices \| Customer Retention \| Customer Satisfaction \| Workforce Management Software

ShoreTel Small Business Edition: Simple Communications That Grow With Your Business sponsored by ScanSource & ShoreTel WHITE PAPER: Uncover the details of a unified communications (UC) system that provides powerful, feature-rich, scalable, productivity-boosting UC to small businesses at an affordable price point. Posted: 07 Aug 2012 \| Published: 31 Jul 2012 TOPICS: Collaboration \| Communications Systems \| Contact Centers \| Email \| Mobile Workers \| Routing \| Small Businesses \| Smart Phones \| SMBs \| Unified Messaging \| Unified Messaging Systems

The 7 Deadly Skills Your IT Team Should Possess sponsored by Skillsoft WHITE PAPER: This resource examines IT skill shortages, how to minimise them within your company, and 7 deadly skills that your IT team should possess. Posted: 18 Apr 2012 \| Published: 18 Apr 2012 TOPICS: IT Agents \| IT Best Practices \| IT Departments \| IT Governance \| IT Management \| IT Managers \| IT Systems \| Security Infrastructure

Tripwire IT Security and Compliance Automation Solutions: Empowering IT Security sponsored by Tripwire, Inc. WHITE PAPER: View this informative white paper to learn how you can improve your IT security practices. Uncover some of the toughest challenges to maintaining Confidentiality, Integrity, and Availability (CIA). Uncover the sensitive data that needs protection as well as security policies and controls that could lead to a false of security. Posted: 26 Sep 2012 \| Published: 26 Sep 2012 TOPICS: Access Control \| Access Rights \| Compliance Best Practices \| Compliance Software \| Data Security \| IT Services \| IT Systems \| Security \| Security Threats

Admiral Group ensures superb performance and scalability sponsored by IBM WHITE PAPER: Read this white paper to learn how one growing organization leveraged an advanced platform to scale and meet increasing demands. Discover how they were able to improve the overall performance of their systems, enabling them to cut costs and respond quicker to changing requirements. Posted: 06 Jun 2012 \| Published: 30 Jun 2011 TOPICS: Cloud Computing \| IT Infrastructure \| IT Management \| IT Service Management \| IT Systems \| Server Provisioning \| Server Virtualization \| Systems Management

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