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T3White Papers (View All Report Types)
 
Back to the Future: The Hybrid Organisation: People
sponsored by ComputerWeekly.com
WHITE PAPER: This ‘thought paper’ draws a parallel between young people in the 1960s and 1970s, the group that became known as the baby boomer generation and young people of today, often termed Generation Y or Digital Natives.
Posted: 24 Oct 2011 | Published: 15 Jun 2010

ComputerWeekly.com

Case Study: Providing Top-Notch Customer Service With the Latest Communications Technologies
sponsored by Cisco Systems, Inc.
WHITE PAPER: This informative case study examines how a full-service financial institution utilized a collaboration platform to meet a broad set of requirements, including high availability and scalability, intelligent call routing and integration with email and existing solutions.
Posted: 15 Jul 2013 | Published: 15 Jul 2013

Cisco Systems, Inc.

Creating a Service-Oriented IT Department
sponsored by ServiceNow
WHITE PAPER: This whitepaper covers the importance of shifting your IT department from infrastructure-oriented to service-oriented.
Posted: 26 Nov 2013 | Published: 26 Nov 2013

ServiceNow

The Road to Smarter Computing
sponsored by IBM
WHITE PAPER: A smarter approach to computing can help you free up IT resources and drive innovation and growth. In this resource, explore the business drivers and technology advances that facilitate and enable smarter computing.
Posted: 07 Jun 2013 | Published: 31 Oct 2012

IBM

The Role of Session Manager in Applying Features to Calls via Sequenced Applications, Part 1
sponsored by Global Knowledge
WHITE PAPER: Access this exclusive paper to find out how the Communication Manager, once defined as an Entity within the Avaya Aura Session Manager, can be configured as a feature server within a sequenced application.
Posted: 17 Dec 2013 | Published: 17 Dec 2013

Global Knowledge

CW+: Quocirca report: Communications technology – be prepared to be flexible
sponsored by ComputerWeekly.com
WHITE PAPER: Communications needs for many organisations are changing rapidly. Internally, there are always new technologies appearing and changes in working styles to deal with but there is now, increasingly, the influence of more social and consumer choices affecting the officially deployed systems.
Posted: 21 Oct 2011 | Published: 12 Aug 2010

ComputerWeekly.com

Maintaining 3G and 4G/LTE Quality of Service
sponsored by Gigamon
WHITE PAPER: This white paper details the need for visibility to sustain quality service for users while also staying innovative.
Posted: 07 Oct 2013 | Published: 08 Oct 2012

Gigamon

Getting Mobile Collaboration Right
sponsored by Avaya
WHITE PAPER: This valuable guide offers information and advice to help you prepare and build an intelligent mobile collaboration strategy.
Posted: 19 Jun 2013 | Published: 19 Jun 2013

Avaya

Unified Communications Buyer’s Guide
sponsored by ShoreTel
WHITE PAPER: This Unified Communications Buyer's Guide explores how UC can benefit your organization, how to know if your company is ready for UC, questions you should ask any potential UC vendor, and much more!
Posted: 01 Aug 2012 | Published: 30 Dec 2011

ShoreTel

The Future of the IT Department: Exploring the Impact of Cloud on IT Roles and Responsibilities
sponsored by IBM
WHITE PAPER: Cloud computing has made a name for itself in the enterprise computing industry today and it is likely to gain traction in the future. This does not mean the end for IT departments but their roles and responsibilities will certainly be changing. Check out this white paper to learn more about what to expect from IT in the post-cloud era.
Posted: 10 Feb 2012 | Published: 10 Feb 2012

IBM
 
 
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