Mobile Unified Communications & Collaboration (UCC)
sponsored by BlackBerry
WHITE PAPER:
Explore how you can enable an effective Unified Communications and Collaboration (UCC) strategy for your mobile enterprise. Discover considerations to make, use cases, and more.
Posted: 01 May 2012 | Published: 01 May 2012
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Accelerate the delivery of modern applications
sponsored by Hewlett-Packard Limited
WHITE PAPER:
An IT modernization project will be unique to your business, and to successfully manage it you'll need the appropriate tools, resources, and best practices throughout the process. Read this paper to get a framework for initiating your modernization efforts.
Posted: 02 Mar 2012 | Published: 02 Mar 2012
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Mind the Gap: What is an ITIL Gap Analysis?
sponsored by Global Knowledge
WHITE PAPER:
Discover how a gap analysis can reveal areas where the reality and long-term vision of your organization are diverging and provide the momentum needed to start adopting service management best practices. Find out how gap analysis can help your company identify what it does well and how to achieve its goals.
Posted: 13 Apr 2012 | Published: 13 Apr 2012
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Preparing for IBM PureApplication System: Article series on onboarding your applications
sponsored by IBM
WHITE PAPER:
This 5-part series offers key tips and tools that can help prepare your organization for a workload optimized, integrated hardware and software appliance. Discover how to quickly on-board your applications so you can get the most from this advanced system.
Posted: 25 Apr 2012 | Published: 25 Apr 2012
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The 7 Deadly Skills Your IT Team Should Possess
sponsored by SkillSoft
WHITE PAPER:
This resource examines IT skill shortages, how to minimise them within your company, and 7 deadly skills that your IT team should possess.
Posted: 18 Apr 2012 | Published: 18 Apr 2012
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Cisco Unified Communications Manager 7 Dial Plan Enhancements and Their Effect on the Dial Plan
sponsored by Global Knowledge
WHITE PAPER:
The dial plan is a key element in Cisco Unified Communications Manager (CUCM) environments. The dial plan is at the very core of the user experience. For companies that have multiple locations, or that are global, a comprehensive dial plan can become large and very complex.
Posted: 06 Nov 2009 | Published: 06 Nov 2009
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Seeing the Big Picture: A Corporate Guide to Better Decisions through IT
sponsored by SAP America, Inc.
WHITE PAPER:
Executives at small and midsize companies are making critical business decisions every day based on the information available to them. This information can come from a variety of sources: opinions from peers and colleagues; a personal sense of intuition or business judgment; or data derived internally or externally to the organisation.
Posted: 28 Sep 2009 | Published: 28 Sep 2009
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Business Intelligence for IT
sponsored by Evergreen Systems
WHITE PAPER:
This paper discusses the relationship between business intelligence and IT and how you can align them for a competitive edge.
Posted: 21 May 2012 | Published: 21 May 2012
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Ovum: Business tips for using SMS and web chat
sponsored by ComputerWeekly.com
WHITE PAPER:
Web chat and SMS offer ways for enterprises to broaden channel support and personalize customer service without spending on complex solutions. While both solutions offer business benefits via customer outreach and support capabilities, they are currently two separate solutions.
Posted: 21 Oct 2011 | Published: 21 Oct 2011
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CIO Perspectives: Best-Practice Approaches to Deploying Video Collaboration Across the Enterprise
sponsored by Polycom, Inc.
WHITE PAPER:
The widespread adoption of unified communications (UC) only proves its importance to the workplace. In this resource, uncover the benefits of and case for adding visual communications and video to your UC strategy.
Posted: 10 Apr 2012 | Published: 10 Apr 2012
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