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Sound Quality White Papers (View All Report Types)
 
Is Your Network Ready for VoIP?
sponsored by BlueCoat
WHITE PAPER: This paper summarizes in question and answer format the many critical factors pertaining to VoIP's viability, regardless of which vendor's IP-PBX system is deployed across the distributed enterprise.
Posted: 20 Apr 2009 | Published: 02 Dec 2008

BlueCoat

Voice and Unified Communication-Enabled Networks: Three Critical Considerations
sponsored by Brocade
WHITE PAPER: The multi-service, mission-critical, business-enabling campus LAN needs consistent features and service reliability from edge to core. Talk to Brocade and find out how to deploy an extraordinary network for the entire enterprise-converged campus to consolidated data center.
Posted: 09 Feb 2010 | Published: 09 Feb 2010

Brocade

Your Guide to Troubleshooting VoIP
sponsored by Network Instruments
WHITE PAPER: Having the right tools and metrics and knowing how to use them is critical to the creation and health of your VoIP network. Read this white paper that provides all the information you will need to have a smooth VoIP transition.
Posted: 08 Oct 2007 | Published: 01 Oct 2007

Network Instruments

Navigating a New Generation of Conference Phone Solutions - A guide to selecting the right conferencing solution for different room environments
sponsored by Polycom, Inc.
WHITE PAPER: Read this white paper to gain insight into voice conferencing complexities and the benefits that new equipment provides.
Posted: 10 Oct 2007 | Published: 01 Oct 2007

Polycom, Inc.

Optimize Multi-vendor Voice and Data Networks for Service Quality, Responsiveness, and Cost of Delivery
sponsored by CA Technologies.
WHITE PAPER: Learn how CA Network and Voice Management solution improves the quality of service, reduces the impact of service disruptions and controls OPEX and CAPEX through better use of resources.
Posted: 29 Jul 2008 | Published: 01 Jan 2007

CA Technologies.

8 Ways On-site Service Can Drive Revenue Now
sponsored by OnForce, Inc.
WHITE PAPER: Innovative service delivery models are creating new revenue opportunity for solution providers. This paper explores tangible ways solution providers can leverage on-site service to expand their businesses, enter new markets, and better serv...
Posted: 15 Jan 2007 | Published: 01 Jan 2007

OnForce, Inc.

Voice Architectures and Deployment Models
sponsored by Global Knowledge
WHITE PAPER: Telephony design requires a solid understanding of the drivers for Voice over IP, corporate policies for infrastructure design, and telephone components.
Posted: 10 Dec 2008 | Published: 10 Dec 2008

Global Knowledge

The Right Mix: Transforming the Hybrid IT Infrastructure
sponsored by HPE and IntelĀ® Xeon
WHITE PAPER: Learn about the basics of a hybrid infrastructure strategy that utilizes both cloud resources (public, private, and managed) and a traditional infrastructure. Download now to examine the workings of this hybrid system and discover what it takes to implement it to improve agility and accelerate operations.
Posted: 03 Mar 2017 | Published: 31 Dec 2016

HPE and IntelĀ® Xeon

How to Overcome Today's Top ITSM Challenges
sponsored by ServiceNow
WHITE PAPER: What obstacles are keeping your IT service delivery team from succeeding? Turn your service desk into a business function your company can be proud of: Download this white paper to transform your service delivery by overcoming the top 4 ITSM challenges.
Posted: 17 Mar 2017 | Published: 17 Mar 2017

ServiceNow

A Quick Guide to Modernizing Customer Service
sponsored by ServiceNow
WHITE PAPER: 80 percent of businesses believe they deliver a superior customer experience. However, only 8 percent of their customers agree. Download this white paper to explore how to redefine the fundamentals of customer service by bringing together people, workflows, and systems to proactively resolve issues and optimize the service experience.
Posted: 13 Apr 2017 | Published: 13 Apr 2017

ServiceNow
 
 
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