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Software Management Services White Papers (View All Report Types)
 
What the Mobile Customer Service Experience Should be
sponsored by Interactive Intelligence, Inc.
WHITE PAPER: In this white paper you will discover the key to excelling in customer service, with particular attention paid to reaching customers through mobile devices. Read now to devise your own mobile customer service strategy and uncover how to design an app that will add value to any customer relationship.
Posted: 24 Jul 2015 | Published: 24 Jul 2015

Interactive Intelligence, Inc.

Building Data-Driven Internet of Things (IoT) Applications
sponsored by Pivotal
WHITE PAPER: In this white paper, you can learn how to power enterprise transformation to build, evolve, scale, and adapting IoT applications. Access now to learn how cloud and big data tools can advance your software-driven experiences.
Posted: 23 Jul 2015 | Published: 23 Jul 2015

Pivotal

Deliver a superior experience: Application Transformation Solutions
sponsored by Hewlett-Packard Limited
WHITE PAPER: This brief resource introduces a holistic approach to enterprise applications that can help you bridge the gap between the old and the new to deliver the strong, positive experiences that users are looking for.
Posted: 07 Feb 2014 | Published: 31 May 2013

Hewlett-Packard Limited

How Verification Services Fortify Your Software Escrow Solution
sponsored by Iron Mountain
WHITE PAPER: This paper examines the types of verification services used in the escrow industry. It discusses why verification has become a best practice for both the users of software and the developers creating the applications, as well as a solid recommendation by the lawyers who advise them.
Posted: 28 Dec 2011 | Published: 28 Dec 2011

Iron Mountain

Reducing Costs in Operations Management with ITIL-Based Process Automation
sponsored by Opalis Software, Inc.
WHITE PAPER: Operational costs increase with every technology implementation. Automated process driven management can help lower these costs and improve IT efficiencies. Read this white paper to learn about the benefits of ITIL-based process automation.
Posted: 01 Nov 2006 | Published: 01 Nov 2006

Opalis Software, Inc.

Converged Networks
sponsored by Azzurri
WHITE PAPER: Discover converged network solutions that can help your organization achieve the communications infrastructure you need, aligned to the strategy and objectives you set in place.
Posted: 21 Feb 2012 | Published: 21 Feb 2012

Azzurri

A Buyer's Guide to Choosing a Cloud Service Provider
sponsored by Skytap, Inc.
WHITE PAPER: Most enterprises are now evaluating external clouds to offloadtheir dynamic IT workloads, including application development,testing, training, IT prototyping and ERP migration environments.This white paper explores the top ten requirements buyersmust evaluate to select the right cloud provider.
Posted: 07 Sep 2010 | Published: 07 Sep 2010

Skytap, Inc.

Jump-start your move to Windows 8
sponsored by Dell, Inc. and Microsoft
WHITE PAPER: This exclusive paper discusses helpful services you can utilize to help ensure that all areas of your environment are ready to make the jump to Windows 8.
Posted: 24 Jul 2013 | Published: 24 Jul 2013

Dell, Inc. and Microsoft

An In-Depth look at Application Delivery Controllers
sponsored by Citrix Systems, Inc.
WHITE PAPER: This white paper details how application delivery controllers can help ensure the performance of your applications.
Posted: 15 Oct 2013 | Published: 15 Oct 2013

Citrix Systems, Inc.

Migrating to SharePoint 2010? - Ten Things I’ve Learned the Hard Way (So You Don’t Have To)
sponsored by Idera
WHITE PAPER: While SharePoint 2010 offers your enterprise a fabulous tool for document sharing and collaboration, the migration process can bring some difficult challenges. Read this exclusive resource to learn the top 10 challenges surrounding an upgrade to SharePoint 2010.
Posted: 22 Jun 2011 | Published: 20 Jun 2011

Idera
 
 
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