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A Quick-Start Guide to Deploy an SMS Strategy for Business
sponsored by StrikeIron
WHITE PAPER: SMS is emerging as one of the most effective means of communication -- short, digestible messages sent rapidly to the right users. In this white paper, you'll find a 4-step guide to deploying an SMS strategy for customer relationship management (CRM) and marketing.
Posted: 05 Jun 2014 | Published: 05 Jun 2014

StrikeIron

Using SMS for Marketing: A Beginner’s Resource
sponsored by StrikeIron
WHITE PAPER: One of the simplest ways to connect with your customers is one they use daily with their friends -- SMS, or text message. In this buyer's guide, learn all about the use of SMS for a variety of customer relationship management (CRM).
Posted: 30 May 2014 | Published: 30 May 2014

StrikeIron

SMS Authentication: 10 Things to Know - Before You Buy
sponsored by SafeNet, Inc.
WHITE PAPER: SMS authentication can present a host of benefits to organizations looking to improve security while maximizing the productivity of end users and administrative staff. In choosing any authentication solution, organizations will be well served by taking many key considerations into account. Read this paper to learn more!
Posted: 26 Jul 2010 | Published: 08 Jun 2010

SafeNet, Inc.

TransPromo Opportunities in a Digital World: Electronic Adaptations in an Era of Mobile Communications and Distracted Customers
sponsored by Pitney Bowes Group 1 Software
WHITE PAPER: This whitepaper traces the evolution of E-Transpromo, demonstrating the increasingly important role across new media. It explores self-service web portals, online banking and bill consolidators, cell phone bill pay, and secure transaction email.
Posted: 03 Sep 2008 | Published: 03 Sep 2008

Pitney Bowes Group 1 Software

Taking a SIP: What Executives Should Know about IP Transformation in the Contact Center
sponsored by Genesys
WHITE PAPER: This white paper is intended for executives who are seeking to understand why SIP (Session Initiation Protocol) is a must-have technology for the contact center today, and how SIP-enabled IP solutions can help align you with your goals.
Posted: 04 Sep 2008 | Published: 04 Sep 2008

Genesys

Intuitive and Secure, Two-Factor Authentication on Mobile Phones
sponsored by Confident Technologies
WHITE PAPER: Many online business and websites today are utilizing user's mobile phones for two-factor authentication. However, attacks on mobile devices and the SMS communication channel are increasing, calling for more secure methods of authentication. View this paper now to explore effective multi-layered, multifactor authentication methods.
Posted: 01 Sep 2011 | Published: 25 Aug 2011

Confident Technologies

Genesys Global Consumer Survey - 2007
sponsored by Genesys
WHITE PAPER: This survey highlights the importance of the contact center experience and the direct impact it can have on revenue and consumer loyalty, it also reveals some interesting trends in consumer expectations.
Posted: 25 Mar 2008 | Published: 01 Jan 2007

Genesys

Multi-channel Marketing Hits the Wall
sponsored by Neolane Inc.
WHITE PAPER: This paper provides an easier and more flexible way to manage cross-channel marketing initiatives without costly investments in multiple technologies and service providers.
Posted: 14 Oct 2008 | Published: 14 Oct 2008

Neolane Inc.

The Five Must-Have Capabilities for Unbeatable Customer Care
sponsored by Pitney Bowes Business Insight
WHITE PAPER: Today, firms in the communications industry must relook at how they deliver customer service in order to streamline operations, retain customers and drive business revenue. Read this paper to learn about five, practical, cost-effective opportunities that allow firms to meet market demand and achieve an impressive Return on Investment.
Posted: 15 Jan 2010 | Published: 15 Jan 2010

Pitney Bowes Business Insight

HP Workplace Management Services
sponsored by Hewlett-Packard Limited
WHITE PAPER: This resource introduces HP Workplace Management Services, a fully managed solution that provides a standardized, configurable, and cost-saving alternative to traditional desktop environments.
Posted: 02 Sep 2014 | Published: 29 Aug 2014

Hewlett-Packard Limited
 
 
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