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Session Initiation Protocol

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Session Initiation ProtocolWhite Papers (View All Report Types)
 
The Blueprint to Contact Center Modernization- Replacing Your ACD
sponsored by Genesys
WHITE PAPER: Your contact center is looking to improve agent productivity, increase efficiency, and provide stellar customer experiences -- but are your legacy technologies hampering your goals? If you still rely on Automatic Call Distribution (ACD), this could be the case.
Posted: 14 Nov 2013 | Published: 14 Nov 2013

Genesys

Cisco Unified Communications Manager
sponsored by Global Knowledge
WHITE PAPER: Unified Communications has gained status as a widely adopted way of communicating. This technology brings an incredible feature set to even smaller business entities. For most companies, the Cisco Communications Manager Express, or CUCM, can enable comprehensive voice communications with a wealth of advanced features.
Posted: 18 Jun 2013 | Published: 28 May 2013

Global Knowledge

SIP and the Art of Converged Communications
sponsored by Global Knowledge
WHITE PAPER: Session Initiation Protocol (SIP) is an internet signaling protocol, developed by the IETF (starting in 1996), for establishing, maintaining, and tearing down sessions between a variety of real-time media, including voice, video, and chat. This white paper is going to look at the way SIP is used in the converged Unified Communications environment.
Posted: 25 Jul 2013 | Published: 18 Jun 2013

Global Knowledge

Transforming your Contact Center…”SIP-ly” Stated
sponsored by AT&T Corp
WHITE PAPER: Many businesses are investigating new ways to transform your voice now and prepare for the future of communications. This means taking a look, at and moving to, an IP-based communications infrastructure.
Posted: 21 Sep 2011 | Published: 21 Sep 2011

AT&T Corp

Oracle Improves Communications and Reduces Costs with SIP Trunking
sponsored by Oracle Corporation
WHITE PAPER: This case study showcases how, by migrating to an end-to-end IP architecture and implementing SIP trunks, Oracle has significantly consolidated and simplified its telephony infrastructure.
Posted: 13 Sep 2013 | Published: 13 Sep 2013

Oracle Corporation

Robust Infrastructure for SOA: A Technical Introduction to WebSphere Application Server V6.1
sponsored by IBM Software Group
WHITE PAPER: IBM WebSphere Application Server, Version 6.1 is the foundation of the IBM WebSphere software platform and is the key building block for a Service Oriented Architecture (SOA).
Posted: 16 Nov 2006 | Published: 01 Nov 2006

IBM Software Group

The SIP High Availability and Reliability Paradigm
sponsored by F5 Networks
WHITE PAPER: Since its inception, Session Initiation Protocol has revolutionized the way people communicate using converged services. SIP provides the framework for delivering voice, video, data, and wireless services seamlessly.
Posted: 28 Apr 2008 | Published: 01 Aug 2007

F5 Networks

Tuning Applications for IP
sponsored by AT&T Corp
WHITE PAPER: A move to IP delivers the most value when a majority of applications and facilities are migrated to the converged network.
Posted: 30 Jan 2008 | Published: 01 Jan 2008

TOPICS:  IP | SIP | Web Services
AT&T Corp

Why SIP Trunking Over Ethernet Makes Sense
sponsored by XO Communications
WHITE PAPER: This exclusive resource discusses how SIP trunking over Ethernet can help you maximize the value of your existing UC tools, improving scalability and efficiency while reducing overall costs.
Posted: 24 Jan 2014 | Published: 24 Jan 2014

XO Communications

Session Initiated Protocol (SIP): A Five-Function Control Protocol
sponsored by F5 Networks
WHITE PAPER: The intent of this paper is to offer the reader a basic understanding of the Session Initiated Protocol. SIP is the conduit that will bring together the enterprise and telecommunications to provide IP-based communications.
Posted: 28 Apr 2008 | Published: 01 Aug 2007

F5 Networks
 
 
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