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Session Initiated Protocol

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Session Initiated ProtocolWhite Papers (View All Report Types)
 
Comparing the total Cost of ownership of TDM and SIP Contact Centers
sponsored by Genesys
WHITE PAPER: This resource compares the total cost of ownership of traditional Time Division Multiplex (TDM) and Session Initiation Protocol (SIP) contact centers. Read on to learn how the right contact center infrastructure can lead the way for success.
Posted: 16 Sep 2013 | Published: 30 Nov 2012

Genesys

SIP: Myth versus reality
sponsored by Orange Business Services
WHITE PAPER: Modern packet-based communications are sweeping away traditional telephony standards and changing the way businesses stay connected. SIP, the latest IP enabler to hit the market, is often portrayed as the key to implementing more sophisticated, flexible voice and unified communications. But is that a fact, or merely well-publicized fiction?
Posted: 21 Jul 2009 | Published: 21 Jul 2009

Orange Business Services

Special Report: Top 10 Questions to Ask Before Purchasing Video Conferencing
sponsored by LifeSize
WHITE PAPER: Uncover the top ten questions you should ask any potential video conferencing vendor before investing in a collaboration solution.
Posted: 25 Jul 2012 | Published: 25 Jul 2012

LifeSize

Business telecoms head for the cloud
sponsored by Gamma
WHITE PAPER: Public and private sector organizations are turning to the cloud, not only to cut their costs but to find new flexibility and agility in the way they run their businesses.
Posted: 17 Oct 2013 | Published: 17 Oct 2013

Gamma

Prepare for the Future of Integrated Communications
sponsored by AT&T Corp
WHITE PAPER: Many communications infrastructures use multiple platforms for voice and date, which have a complete lack of cohesion. Unfortunately, these legacy infrastructures cannot deal with the demands communications initiatives today put on them.
Posted: 27 Mar 2012 | Published: 13 Dec 2011

AT&T Corp

Siemens Mobile UC - Where UC Meets Enterprise Mobility
sponsored by Siemens Enterprise Communications
WHITE PAPER: In response to increased employee mobility, companies are developing Unified Communications (UC) strategies and implementing UC solutions to enable a global work focus and ease employee communications problems.
Posted: 14 Oct 2008 | Published: 14 Oct 2008

Siemens Enterprise Communications

Taking a SIP: What Executives Should Know about IP Transformation in the Contact Center
sponsored by Genesys
WHITE PAPER: This white paper is intended for executives who are seeking to understand why SIP (Session Initiation Protocol) is a must-have technology for the contact center today, and how SIP-enabled IP solutions can help align you with your goals.
Posted: 04 Sep 2008 | Published: 04 Sep 2008

Genesys

Oracle Improves Communications and Reduces Costs with SIP Trunking
sponsored by Oracle Corporation
WHITE PAPER: This case study showcases how, by migrating to an end-to-end IP architecture and implementing SIP trunks, Oracle has significantly consolidated and simplified its telephony infrastructure.
Posted: 13 Sep 2013 | Published: 13 Sep 2013

Oracle Corporation

How to Make Magic with VoIP: Weighing the Options
sponsored by Cisco Systems, Inc.
WHITE PAPER: VoIP with UC can transform a business across four dimensions: lower costs, higher productivity, better customer service, and higher revenues. It can make a small business appear big, and help it outperform larger competitors. There are several ways to implement VoIP. Read this paper to determine which way is best for your business.
Posted: 20 Jan 2011 | Published: 20 Jan 2011

Cisco Systems, Inc.

Robust Infrastructure for SOA: A Technical Introduction to WebSphere Application Server V6.1
sponsored by IBM Software Group
WHITE PAPER: IBM WebSphere Application Server, Version 6.1 is the foundation of the IBM WebSphere software platform and is the key building block for a Service Oriented Architecture (SOA).
Posted: 16 Nov 2006 | Published: 01 Nov 2006

IBM Software Group
 
 
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