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Services Process Optimization Software White Papers (View All Report Types)
 
10 Things You Must Consider When Choosing IT Service Desk Software
sponsored by Cherwell
WHITE PAPER: Have you considered updating your service desk tool? There may be better options available to help you ensure availability of support. Access this slide deck now for 10 considerations to make when choosing a new service desk solution, and tips on how to choose the best solution for your organization.
Posted: 06 Apr 2017 | Published: 06 Apr 2017

Cherwell

Selling Managed Services: 6 Tips To Reinvent Your Sales Pitch
sponsored by ConnectWise
WHITE PAPER: In this e-book, discover 6 tips for revamping your sales pitch for managed services that will speak to the needs of today's customers. Learn how to overcome price concerns, set your company apart from the competition, and more.
Posted: 29 Feb 2016 | Published: 08 Feb 2017

ConnectWise

Implementing Quality of Service (QoS) in Cisco Nexus Data Center Switches
sponsored by Global Knowledge
WHITE PAPER: The focus of this white paper is about how Quality of Service (QoS) is highly relevant in networks within an organization and for service providers.
Posted: 10 Dec 2014 | Published: 18 Nov 2014

Global Knowledge

Building the Next Generation Network Bridge: From Today's Network to the Future
sponsored by F5 Networks
WHITE PAPER: The challenges facing SPs today are not so different from the ones enterprise organizations have faced for years when dealing with IP-based application delivery. This paper discusses how they face these challenges.
Posted: 28 Apr 2008 | Published: 01 Sep 2007

F5 Networks

Data Collection and Process Automation in an SAP Environment: The Next Generation
sponsored by Acsis, Inc.
WHITE PAPER: Learn how to address shop floor automation challenges and device integration to deliver more value within a SAP environment. Learn how to facilitate plant device and mobile user automation that works with SAP's Enterprise Service Architecture.
Posted: 16 Oct 2006 | Published: 01 Sep 2006

Acsis, Inc.

Why You Should Take a Holistic Approach to ITIL and Service Support
sponsored by BMC Software, Inc.
WHITE PAPER: In these tough economic times, how do you address the challenge of reducing costs without diminishing your service quality? Companies can lower costs significantly and meet the growing demand for services by taking a more holistic approach. This paper discusses the importance of taking a unified approach to service support management and...
Posted: 18 Jun 2009 | Published: 15 Jun 2009

BMC Software, Inc.

Continuous Automation: Supporting Cloud, Agile, Lean, and DevOps Development
sponsored by Chef Software
WHITE PAPER: Learn how to support integrated Agile and DevOps teams with continuous automation, whether they're working on premise or with container-based microservices in the cloud. Discover how to enhance your ability to test any changes to code, build and deploy apps at competitive speeds, and more.
Posted: 19 Apr 2017 | Published: 19 Apr 2017

Chef Software

Managing Containers Easily on Oracle Public Cloud
sponsored by Oracle Corporation UK Ltd
WHITE PAPER: What's your organization's strategy for managing containers? Discover how to leverage Oracle Container Cloud Service as an easy and quick way to create enterprise-grade, cloud-native container infrastructure and build instances for each stage of the app life, from development and testing to production.
Posted: 21 Apr 2017 | Published: 31 Dec 2016

Oracle Corporation UK Ltd

How to Build Mobile Apps in the Enterprise, Faster and Smarter
sponsored by Flowfinity
WHITE PAPER: This white paper explores how to meet the demand for mobile apps with a fully declarative approach. Find out how to avoid the costs and delays of coding, and enable both developers and LOB users to build apps quickly.
Posted: 25 Apr 2017 | Published: 25 Apr 2017

Flowfinity

Software Asset Management: Critical for Mitigating Non-Compliance Risks
sponsored by Flexera Software
WHITE PAPER: This IDC white paper defines software asset management and emphasizes the factors driving its importance. Uncover best practices for mitigating the risks of inefficient software portfolio management and addressing 3 key priorities, namely app security, cost management, and quality of service.
Posted: 16 Jun 2017 | Published: 28 Feb 2017

Flexera Software
 
 
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