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Services Process Optimization Software White Papers (View All Report Types)
 
Selling Managed Services: 6 Tips To Reinvent Your Sales Pitch
sponsored by ConnectWise
WHITE PAPER: In this e-book, discover 6 tips for revamping your sales pitch for managed services that will speak to the needs of today's customers. Learn how to overcome price concerns, set your company apart from the competition, and more.
Posted: 29 Feb 2016 | Published: 08 Feb 2017

ConnectWise

10 Things You Must Consider When Choosing IT Service Desk Software
sponsored by Cherwell
WHITE PAPER: Have you considered updating your service desk tool? There may be better options available to help you ensure availability of support. Access this slide deck now for 10 considerations to make when choosing a new service desk solution, and tips on how to choose the best solution for your organization.
Posted: 06 Apr 2017 | Published: 06 Apr 2017

Cherwell

Data Collection and Process Automation in an SAP Environment: The Next Generation
sponsored by Acsis, Inc.
WHITE PAPER: Learn how to address shop floor automation challenges and device integration to deliver more value within a SAP environment. Learn how to facilitate plant device and mobile user automation that works with SAP's Enterprise Service Architecture.
Posted: 16 Oct 2006 | Published: 01 Sep 2006

Acsis, Inc.

Why You Should Take a Holistic Approach to ITIL and Service Support
sponsored by BMC Software, Inc.
WHITE PAPER: In these tough economic times, how do you address the challenge of reducing costs without diminishing your service quality? Companies can lower costs significantly and meet the growing demand for services by taking a more holistic approach. This paper discusses the importance of taking a unified approach to service support management and...
Posted: 18 Jun 2009 | Published: 15 Jun 2009

BMC Software, Inc.

Building the Next Generation Network Bridge: From Today's Network to the Future
sponsored by F5 Networks
WHITE PAPER: The challenges facing SPs today are not so different from the ones enterprise organizations have faced for years when dealing with IP-based application delivery. This paper discusses how they face these challenges.
Posted: 28 Apr 2008 | Published: 01 Sep 2007

F5 Networks

Software Asset Management: Critical for Mitigating Non-Compliance Risks
sponsored by Flexera Software
WHITE PAPER: This IDC white paper defines software asset management and emphasizes the factors driving its importance. Uncover best practices for mitigating the risks of inefficient software portfolio management and addressing 3 key priorities, namely app security, cost management, and quality of service.
Posted: 16 Jun 2017 | Published: 28 Feb 2017

Flexera Software

The Internet of Things: Posing Security Threats and Delivering Beyond Expectations
sponsored by Aruba Networks
WHITE PAPER: Not only are many early adopters struggling to secure IoT devices and apps, but many organizations disagree on what IoT means and how to extract value from it. Discover how different industries define, use, and benefit from IoT by creating "smart workplaces," increasing innovation, enhancing customer experiences, and more.
Posted: 23 Jun 2017 | Published: 31 Mar 2017

Aruba Networks

Rapidly Expand Service Agility
sponsored by ServiceNow
WHITE PAPER: This ebook can help you understand how agile your services are today and fnd the shortest and safest path to service agility tomorrow.
Posted: 07 Aug 2017 | Published: 07 Aug 2017

ServiceNow

The Business Value of Continuous Delivery
sponsored by Cloudbees
WHITE PAPER: Discover how to achieve continuous delivery and remove friction points across your entire organization so that developers can universally produce sound code faster in an environment that harnesses key DevOps principles.
Posted: 17 Jul 2017 | Published: 31 Dec 2016

Cloudbees

An Essential Guide to IoT App Development
sponsored by Mendix
WHITE PAPER: With varying levels of complexity for endpoints, software, security, and integration, the defining elements of IoT can seem overwhelming. To help guide you through IoT adoption, this paper digs down into the anatomy of IoT and explores how to overcome the challenges of IoT app development.
Posted: 04 May 2017 | Published: 04 May 2017

Mendix
 
 
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