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Services Process Optimization Software White Papers (View All Report Types)
 
10 Things You Must Consider When Choosing IT Service Desk Software
sponsored by Cherwell
WHITE PAPER: Have you considered updating your service desk tool? There may be better options available to help you ensure availability of support. Access this slide deck now for 10 considerations to make when choosing a new service desk solution, and tips on how to choose the best solution for your organization.
Posted: 06 Apr 2017 | Published: 06 Apr 2017

Cherwell

Building the Next Generation Network Bridge: From Today's Network to the Future
sponsored by F5 Networks
WHITE PAPER: The challenges facing SPs today are not so different from the ones enterprise organizations have faced for years when dealing with IP-based application delivery. This paper discusses how they face these challenges.
Posted: 28 Apr 2008 | Published: 01 Sep 2007

F5 Networks

Why You Should Take a Holistic Approach to ITIL and Service Support
sponsored by BMC Software, Inc.
WHITE PAPER: In these tough economic times, how do you address the challenge of reducing costs without diminishing your service quality? Companies can lower costs significantly and meet the growing demand for services by taking a more holistic approach. This paper discusses the importance of taking a unified approach to service support management and...
Posted: 18 Jun 2009 | Published: 15 Jun 2009

BMC Software, Inc.

Data Collection and Process Automation in an SAP Environment: The Next Generation
sponsored by Acsis, Inc.
WHITE PAPER: Learn how to address shop floor automation challenges and device integration to deliver more value within a SAP environment. Learn how to facilitate plant device and mobile user automation that works with SAP's Enterprise Service Architecture.
Posted: 16 Oct 2006 | Published: 01 Sep 2006

Acsis, Inc.

Continuous Delivery: Deliver Software More Quickly with Jenkins Pipeline
sponsored by Cloudbees
WHITE PAPER: The path to continuous delivery (CD) starts by modeling and automating the software delivery pipeline. Learn how to map the complex flows of CD and foster a DevOps culture with Jenkins Pipeline.
Posted: 17 Jul 2017 | Published: 31 Dec 2016

Cloudbees

Using the Pipeline Plugin to Accelerate Continuous Delivery
sponsored by Cloudbees
WHITE PAPER: Uncover an introduction and step-by-step guide for using the Jenkins Pipeline plugin to automate the software lifecycle and achieve continuous delivery. Access tips for everything from installing and creating a pipeline to scaling and securing it.
Posted: 18 Jul 2017 | Published: 31 Dec 2016

Cloudbees

The Shift to SaaS: A High-Value Opportunity for ISVs
sponsored by Microsoft
WHITE PAPER: This white paper will discuss the benefits that stem from changes to an ISV's business model and operating model, as well as suggestions on how to prepare for a SaaS transition. See how 20 ISVs successfully transitioned from a traditional software licensing and delivery model to SaaS.
Posted: 01 Sep 2017 | Published: 01 Jun 2017

Microsoft

Finding the Right Agile Software for Your Organization
sponsored by CA Technologies
WHITE PAPER: Once considered cutting-edge, Agile development is now becoming a must-have methodology for companies looking to compete in the app economy and combat forces like digital disruption. Uncover4 key considerations for adopting Agile and learn how it accelerates high-quality app development.
Posted: 10 Aug 2017 | Published: 10 Aug 2017

CA Technologies

Enable Enterprise Collaboration with a File Sharing Plan
sponsored by SkySync
WHITE PAPER: Today's workforce requires a file sharing plan that enables enterprise-wide collaboration, but this could put your data in jeopardy. This white paper examines the top security threats surrounding file sharing and how your organization can lay out a roadmap to navigate these challenges, enabling safe collaboration with hybrid cloud.
Posted: 03 Aug 2017 | Published: 03 Aug 2017

SkySync

Modernizing Java Apps with Agile, DevOps, and the Cloud
sponsored by Red Hat
WHITE PAPER: Discover how to incorporate the cloud, Agile, DevOps, and microservices into your Java app development with a Java EE-based app platform that provides support for both traditional and cloud-native apps.
Posted: 06 Jul 2017 | Published: 31 Dec 2016

Red Hat
 
 
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