Service Process Optimization Software White Papers

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May 25, 2013

Software > Applications Software > Project Management Software >
Service Process Optimization Software
ALSO CALLED: Enterprise Services Automation, ESA Software, Services Process Optimization Software, SPO Software DEFINITION: Software designed to track and allocate the major resources of service companies or departments - people, intellectual capital and time. SPO applies to internal service departments as well as ESPs.
Service Process Optimization Software White Papers (View All Report Types)
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Optimizing Service – Driven Businesses sponsored by Ramco Systems WHITE PAPER: This white paper introduces an approach to service resource and planning (SRP) that allows you to tackle the challenges of the professional services sector head-on by gaining true visibility into resource availability, consolidating disparate systems, processes and data, and more. Posted: 09 May 2013 \| Published: 09 May 2013 TOPICS: Business Management \| Business Performance Management \| Business Process Management \| Business Process Management Software \| Business Processes \| Enterprise Asset Management Software \| Enterprise Resource Management \| ERP \| Professional Services Automation Software \| Professional Services Industries \| Service Process Optimization Software

Why You Should Take a Holistic Approach to ITIL and Service Support sponsored by BMC Software, Inc. WHITE PAPER: In these tough economic times, how do you address the challenge of reducing costs without diminishing your service quality? Companies can lower costs significantly and meet the growing demand for services by taking a more holistic approach. This paper discusses the importance of taking a unified approach to service support management and... Posted: 18 Jun 2009 \| Published: 15 Jun 2009 TOPICS: Change Management \| CIOs \| Configuration Management \| Help Desks \| IT Service Management \| IT Services \| ITIL \| Service Level Management \| Service Process Optimization Software \| Workforce Planning

Building the Next Generation Network Bridge: From Today's Network to the Future sponsored by F5 Networks WHITE PAPER: The challenges facing SPs today are not so different from the ones enterprise organizations have faced for years when dealing with IP-based application delivery. This paper discusses how they face these challenges. Posted: 28 Apr 2008 \| Published: 01 Sep 2007 TOPICS: Network Performance \| Network Security \| Networking \| Networking Hardware \| Service Process Optimization Software \| TCP/IP

Data Collection and Process Automation in an SAP Environment: The Next Generation sponsored by Acsis, Inc. WHITE PAPER: Learn how to address shop floor automation challenges and device integration to deliver more value within a SAP environment. Learn how to facilitate plant device and mobile user automation that works with SAP's Enterprise Service Architecture. Posted: 16 Oct 2006 \| Published: 01 Sep 2006 TOPICS: AIDC \| Business Process Automation \| Data Collection \| Data Integration \| Distribution Centers \| ERP \| Manufacturing Software \| NetWeaver \| SAP (Product) \| Service Process Optimization Software \| Shop Floor Control \| Supply Chain Management

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