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Service Process Optimization Software

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ALSO CALLED: Enterprise Services Automation, ESA Software, Services Process Optimization Software, SPO Software
DEFINITION: Software designed to track and allocate the major resources of service companies or departments - people, intellectual capital and time. SPO applies to internal service departments as well as ESPs.
Service Process Optimization SoftwareWhite Papers (View All Report Types)
4 Matches
From MDM To Automation, CPI Charts Course For Managed Services Success With N-ABLE
sponsored by N-able Technologies
WHITE PAPER: Read this whitepaper to find out why CPI chose N-able to help them move past traditional product-based delivery sales model and achieve greater growth.
Posted: 02 Oct 2013 | Published: 02 Oct 2013

N-able Technologies

Why You Should Take a Holistic Approach to ITIL and Service Support
sponsored by BMC Software, Inc.
WHITE PAPER: In these tough economic times, how do you address the challenge of reducing costs without diminishing your service quality? Companies can lower costs significantly and meet the growing demand for services by taking a more holistic approach. This paper discusses the importance of taking a unified approach to service support management and...
Posted: 18 Jun 2009 | Published: 15 Jun 2009

BMC Software, Inc.

Building the Next Generation Network Bridge: From Today's Network to the Future
sponsored by F5 Networks
WHITE PAPER: The challenges facing SPs today are not so different from the ones enterprise organizations have faced for years when dealing with IP-based application delivery. This paper discusses how they face these challenges.
Posted: 28 Apr 2008 | Published: 01 Sep 2007

F5 Networks

Data Collection and Process Automation in an SAP Environment: The Next Generation
sponsored by Acsis, Inc.
WHITE PAPER: Learn how to address shop floor automation challenges and device integration to deliver more value within a SAP environment. Learn how to facilitate plant device and mobile user automation that works with SAP's Enterprise Service Architecture.
Posted: 16 Oct 2006 | Published: 01 Sep 2006

Acsis, Inc.
4 Matches
 
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