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Service Level Agreements

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Service Level AgreementsWhite Papers (View All Report Types)
 
Don't Get Stuck on your Virtualization Journey: Where to Focus Next
sponsored by VMware, Inc.
WHITE PAPER: This whitepaper offers up best practices for navigating the three phase journey to IT-as-a-Service to ensure that you get the most out of your virtualized environment.
Posted: 25 Jul 2013 | Published: 25 Jul 2013

VMware, Inc.

ISSU: A Planned Upgrade Tool
sponsored by Juniper Networks, Inc.
WHITE PAPER: This paper describes the selection of an ISSU design, which requires a comprehensive approach that considers various permutations of redundant and non-redundant router architectures.
Posted: 25 Nov 2008 | Published: 25 Nov 2008

Juniper Networks, Inc.

A Practical Guide to Understanding and Deploying Cloud for the Enterprise
sponsored by Hitachi Data Systems
WHITE PAPER: While the promise of cloud is heady, there is confusion about the different types of cloud, what they actually offer, and which will meet stringent business requirements. Knowing when and how best to deploy cloud is critical. This paper focuses on separating the hype of cloud from the “how to”.
Posted: 01 Dec 2010 | Published: 01 Dec 2010

Hitachi Data Systems

IDC White Paper: Key Criteria in Selecting an Enterprise Online PC Backup Solution
sponsored by Iron Mountain
WHITE PAPER: This paper illustrates the top–level benefits of online PC backup. Read this paper to learn more about how to choose an online PC backup solution for your mid-sized organization or enterprise!
Posted: 11 Jan 2010 | Published: 15 Dec 2008

Iron Mountain

Remote/Branch Office Data Protection and System Availability
sponsored by arcserve
WHITE PAPER: There are many approaches to remote office data protection and system availability. This paper describes best practices in using available technologies for protection, recovery and availability of remote or branch office systems, applications and data.
Posted: 19 Aug 2010 | Published: 19 Aug 2010

arcserve

Taking a Business Centric Approach to Service Level Compliance
sponsored by Neverfail Group Limited
WHITE PAPER: This paper discusses why it is imperative that Service Level Agreements (SLA) are defined from a business centric perspective and that the most appropriate solution is employed, to ensure that service availability can be delivered enabling compliance with the SLA.
Posted: 14 Feb 2011 | Published: 14 Feb 2011

Neverfail Group Limited

Skip the Disk
sponsored by Iron Mountain
WHITE PAPER: The demand for data storage is exploding, which is driving up costs, amplifying the risks of data loss or exposure, and complicating plans for disaster recovery. At the same time, mid-sized enterprises are migrating away from tape backup. They are learning to skip the disk. Read on to learn how skipping the disk can help you.
Posted: 27 Jan 2011 | Published: 27 Jan 2011

Iron Mountain

WAN Governance Executive Primer
sponsored by IPANEMA TECHNOLOGIES
WHITE PAPER: Read this paper to learn the complexity of managing WAN traffic is increasing, organizations need more capabilities for optimizing application performance than just WAN acceleration.
Posted: 05 Feb 2010 | Published: 05 Feb 2010

IPANEMA TECHNOLOGIES

IBM Tivoli System Automation Application Manager
sponsored by IBM
WHITE PAPER: IBM Tivoli® System Automation Application Manager offers unsurpassed capabilities designed to help meet high levels of availability for mission-critical composite business applications, reduce unplanned downtime, improve business flexibility, and meet strict SLAs across complex heterogeneous environments. Read on to learn more.
Posted: 25 Oct 2010 | Published: 24 Jun 2010

IBM

Streamlining Processes of the Solution Provider
sponsored by SAP America, Inc.
WHITE PAPER: Take a look at the concept of a solution-centric business model, where companies provide a combination of products and services designed to meet specific customer needs. Explore best practices that include properly balancing products and services, and aligning activities across sales, service, and marketing.
Posted: 07 Aug 2009 | Published: 07 Aug 2009

SAP America, Inc.
 
 
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