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Service Level Agreements

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Service Level AgreementsWhite Papers (View All Report Types)
 
10 Security Concerns for Cloud Computing
sponsored by Global Knowledge
WHITE PAPER: Read this paper to learn the many benefits of cloud computing as well as the 10 security concerns that need to be addressed when considering moving critical applications and sensitive data to public and shared cloud environments.
Posted: 17 Mar 2010 | Published: 17 Mar 2010

Global Knowledge

HP StoreOnce Deduplication Software: Technology Fueling the next phase of storage optimization (ESG)
sponsored by HP
WHITE PAPER: Today’s most popular backup storage targets featuring deduplication, however, don’t address the long-term operational issues that are sure to arise as secondary storage environments expand.
Posted: 05 Aug 2011 | Published: 05 Aug 2011

HP

Optimizing Exchange High Availability - A New Approach
sponsored by Marathon Technologies
WHITE PAPER: Businesses of all sizes are using the messaging and collaboration features of Microsoft Exchange to run critical business functions that if lost, can result in severe business disruption. Exchange and Exchange infrastructure components are analyzed in this paper to determine how they can be protected so you can achieve your SLA commitments.
Posted: 10 Sep 2009 | Published: 10 Sep 2009

Marathon Technologies

Strategies for Supporting Next-generation Networks: Proactive, Predictive & Preventive
sponsored by Alcatel-Lucent
WHITE PAPER: This white paper dimensions the two-stage evolution from today's prevalent product level support model to network-level support and ultimately to service-level support.
Posted: 05 Aug 2008 | Published: 01 Aug 2008

Alcatel-Lucent

IT Best Practices: To Support or Not Support Consumer-Owned Smartphones
sponsored by Zenprise
WHITE PAPER: Discover why mobile service is vital to your overall messaging infrastructure and mobile management strategy as you uncover how to better support consumer-owned smartphones in your organisation.
Posted: 03 Aug 2012 | Published: 31 Mar 2009

Zenprise

Eliminating Database Downtime When Upgrading from Oracle 8i or 9i to 10g or 11g
sponsored by GoldenGate Software, Inc.
WHITE PAPER: This paper presents a solution that tackles the challenge of upgrading or migrating an Oracle 8i or 9i database to Oracle 10g or 11g - without taking any database downtime. Key technology components used are GoldenGate Software's Transactional Data Management (TDM) software and Oracle's Cross Platform Transportable Tablespace feature.
Posted: 29 Jan 2009 | Published: 29 Jan 2009

GoldenGate Software, Inc.

Integrating Macs with Microsoft DFS - Best Practices
sponsored by GroupLogic
WHITE PAPER: This document describes three options for integrating Macs with Microsoft DFS infrastructure.
Posted: 15 Feb 2012 | Published: 15 Feb 2012

GroupLogic

Distributed IT Infrastructures: Alternative Approaches
sponsored by VM6 Software
WHITE PAPER: This whitepaper outlines the benefits derived and the costs associated with virtualization in the Remote Offices/Branch Offices, in the classic model versus the proposed model.
Posted: 27 Oct 2009 | Published: 27 Oct 2009

VM6 Software

Cashing in on Cost Reductions: Five Surefire Tips for a Better Bottom Line
sponsored by MSDI
WHITE PAPER: In these competitive times, there’s pressure to conserve cash and operate in the lean. But at the same time, data growth and innovation call for continued IT investment. Toward this end, MSDI offers five surefire ways to improve one’s bottom line—without sacrificing the user experience.
Posted: 27 May 2011 | Published: 27 May 2011

MSDI

The Five Critical SLA Questions
sponsored by IBM
WHITE PAPER: SLAs are critical tools that can help ensure appropriate performance. And the use of SLAs as part of the service delivery management process is on the rise. If you’re going to succeed, you’ll have to do your homework. This paper identifies the five critical steps you should take before you define your Service Level Agreements.
Posted: 24 Feb 2011 | Published: 24 Feb 2011

IBM
 
 
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