Tip Guide: Look past tools to make modernization efforts more agile
sponsored by Hewlett-Packard Company
WHITE PAPER:
Read this SearchSOA.com tip guide to learn why organizations should look beyond tools for discovery and modernization efforts and look more towards an agile process. Learn why combining a modernization strategy with an agile approach will help organizations modernize more quickly and avoid common hurdles.
Posted: 14 Dec 2011 | Published: 14 Dec 2011
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Speed – HP Technology Consulting Services for HP Business Decision Appliance
sponsored by HP and Intel
WHITE PAPER:
Access this resource to discover how HP Business Decision Appliance can empower your business users with self-service analytics that deliver business insights at a fast speed. Learn how this system can provide data to a wider set of users, easily access and manipulate information for business decisions and speed response to ad-hoc requests.
Posted: 26 May 2011 | Published: 26 May 2011
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Avaya Aura Contact Center Scripting Demystified
sponsored by Global Knowledge
WHITE PAPER:
Why is scripting so daunting to many IT pros? It's not an impossible skill to master - most people can master a simple system if they have the opportunity to practice. This white paper introduces an identifiable pattern that virtually all Contact Centers follow and associates key elements of that pattern with the corresponding scripting code.
Posted: 18 May 2011 | Published: 18 May 2011
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