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Effectively Selling Business Continuity; Six Steps to Make it Happen
sponsored by Datto, Inc.
WHITE PAPER: Read this white paper to discover six tips that can help managed service providers (MSPs) effectively sell cloud-based data recovery/business continuity solutions to small to midsized businesses (SMBs)—currently the biggest adopters of this technology—while yielding maximum profit.
Posted: 31 Jan 2013 | Published: 31 Jan 2013

Datto, Inc.

Not Business as Usual. The Changing Channels in Consumer Electronics
sponsored by IBM Line of Business
WHITE PAPER: IBM explores how the impact of innovative business models for "how to sell" are now as important as the innovative products themselves - CE manufacturers need to skillfully manage their mix of sales channels for future success.
Posted: 29 Nov 2007 | Published: 01 Nov 2007

IBM Line of Business

Turning Shoppers into Advocates: The Customer Focused Retail Enterprise
sponsored by IBM Line of Business
WHITE PAPER: While retailers are heeding the daily drumbeat of pundits on the importance of focusing on the customer experience, a gap remains between what retailers are delivering and what shoppers expect.
Posted: 18 Jul 2007 | Published: 01 Dec 2006

IBM Line of Business

Delivering a seamless experience across every channel
sponsored by IBM
WHITE PAPER: This white paper reveals the results of a survey of over 500 e-commerce and e-business professionals, and provides key insights and best practices for improving customer experiences across all channels.
Posted: 15 Nov 2013 | Published: 31 May 2013

IBM

Making the move to Managed Services
sponsored by GFI MAX
WHITE PAPER: This step-by-step guide presents tips for making a pain-free transition to managed services. Inside, learn how your organization can achieve benefits like easier capacity planning, increased long-term customers and more.  
Posted: 30 May 2012 | Published: 31 Dec 2010

GFI MAX

Cisco® ONE: Framework for the Internet of Everything
sponsored by Cisco Systems, Inc.
WHITE PAPER: Uncover how leveraging Cisco ONE can help service providers enjoy the benefits of tomorrow's network and software innovations, harness network value, increase business agility, and achieve greater operational efficiency than ever before.
Posted: 11 Apr 2013 | Published: 29 Mar 2013

Cisco Systems, Inc.

How to Answer the CFO-Building the Processes to Manage the Financial Implications of the Channel Programs
sponsored by SAP AG
WHITE PAPER: This paper focuses primarily on one type of popular channel incentive: Channel Marketing Funds. These range from Marketing Development Funds to co-operative funds, depending on the organization and the type of channel partners used.
Posted: 30 Sep 2008 | Published: 18 Sep 2008

SAP AG

Cloud computing: opportunity or threat for the IT channel?
sponsored by IS Tools
WHITE PAPER: This white paper discusses the five types of IT channel resellers and the impact that cloud has on each of these distinct resellers.
Posted: 04 May 2011 | Published: 04 May 2011

IS Tools

Building and Operating a Network Operating Center (NOC) and Help Desk
sponsored by ConnectWise
WHITE PAPER: Access this white paper to learn about the importance of providing a network operating center (NOC) or help desk to your clients. This white paper outlines different NOC/help desk models and tips to build successful services.
Posted: 25 Apr 2012 | Published: 24 Apr 2012

ConnectWise

Close the Omni-channel Customer Experience Gap
sponsored by IBM
WHITE PAPER: If your customers cannot move smoothly across all channels, their experiences will suffer. Access this guide to learn how you can close the omni-channel customer experience gap and bring online visibility to your contact center.
Posted: 20 Mar 2014 | Published: 31 Aug 2013

IBM
 
 
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