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SPO Software White Papers (View All Report Types)
 
Selling Managed Services: 6 Tips To Reinvent Your Sales Pitch
sponsored by ConnectWise
WHITE PAPER: In this e-book, discover 6 tips for revamping your sales pitch for managed services that will speak to the needs of today's customers. Learn how to overcome price concerns, set your company apart from the competition, and more.
Posted: 29 Feb 2016 | Published: 29 Feb 2016

ConnectWise

Implementing Quality of Service (QoS) in Cisco Nexus Data Center Switches
sponsored by Global Knowledge
WHITE PAPER: The focus of this white paper is about how Quality of Service (QoS) is highly relevant in networks within an organization and for service providers.
Posted: 10 Dec 2014 | Published: 18 Nov 2014

Global Knowledge

Time-Based Routing for Field Service
sponsored by Oracle Corporation
WHITE PAPER: The key to mobile workforce optimization is accurately assessing travel times for multiple routes between multiple appointments. Read this white paper for the pros and cons of three routing methodologies and see which one proved to be most effective.
Posted: 20 Mar 2015 | Published: 31 Oct 2014

Oracle Corporation

Booked Up, Busy, and Billable: Strategies to Maximize Tech Utilization
sponsored by ConnectWise
WHITE PAPER: In this white paper, learn 5 strategies for streamlining processes and maximizing workforce billing, including: finish paperwork onsite, account for all 8 hours, and 3 more.
Posted: 29 Feb 2016 | Published: 29 Feb 2016

ConnectWise

Why You Should Take a Holistic Approach to ITIL and Service Support
sponsored by BMC Software, Inc.
WHITE PAPER: In these tough economic times, how do you address the challenge of reducing costs without diminishing your service quality? Companies can lower costs significantly and meet the growing demand for services by taking a more holistic approach. This paper discusses the importance of taking a unified approach to service support management and...
Posted: 18 Jun 2009 | Published: 15 Jun 2009

BMC Software, Inc.

Building the Next Generation Network Bridge: From Today's Network to the Future
sponsored by F5 Networks
WHITE PAPER: The challenges facing SPs today are not so different from the ones enterprise organizations have faced for years when dealing with IP-based application delivery. This paper discusses how they face these challenges.
Posted: 28 Apr 2008 | Published: 01 Sep 2007

F5 Networks

Data Collection and Process Automation in an SAP Environment: The Next Generation
sponsored by Acsis, Inc.
WHITE PAPER: Learn how to address shop floor automation challenges and device integration to deliver more value within a SAP environment. Learn how to facilitate plant device and mobile user automation that works with SAP's Enterprise Service Architecture.
Posted: 16 Oct 2006 | Published: 01 Sep 2006

Acsis, Inc.

Architectural Choices for the HANA-Bound SAP Customer
sponsored by IBM
WHITE PAPER: This white paper takes an in-depth look at the architectural choices available to SAP customers who have decided to move to HANA. Learn now about the evolution toward HANA, its next stage, and the advantages behind certain partnerships.
Posted: 06 Apr 2016 | Published: 28 Aug 2015

IBM

Drive Toward Better Decisions with Dashboards
sponsored by Innotas
WHITE PAPER: Dashboards help convey a lot of information in a consolidated, consumable format. Creating dashboards to report on business goals and maintaining them with relevant metrics is the foundation for setting up effective conversations. Access this white paper to learn how to set up the best dashboard for your organization.
Posted: 05 Apr 2016 | Published: 30 Mar 2016

Innotas

Overcome the Risks of App Modernization
sponsored by GizmoxTS
WHITE PAPER: In this white paper, dig into a new approach to rewriting applications that provides the flexibility of manual re-architecting while dramatically lowering the risks, costs, and skillset requirements.
Posted: 12 Feb 2016 | Published: 12 Feb 2016

GizmoxTS
 
 
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