A New View of Service Level Management
sponsored by CA Technologies.
WHITE PAPER:
Once you cut through the hype surrounding the cloud, one thing becomes clear: As enterprise adoption of the public cloud grows, practical and concrete issues for service level management are real and need to be addressed. Inside this white paper, uncover valuable best practices for harnessing public cloud services to meet SLAs.
Posted: 08 Dec 2011 | Published: 08 Dec 2011
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Tackling the five greatest challenges of cloud service sprawl
sponsored by CA Technologies.
WHITE PAPER:
The increased use of outsourcing and cloud computing coupled with the rising complexity of internal services have all made the ability to manage IT services—both those provided in-house and outsourced—central to business success. Inside this white paper, learn how to effectively manage IT services for optimal business support.
Posted: 08 Dec 2011 | Published: 08 Dec 2011
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The Total Economic Impact of CA Technologies’ Business Service Insight Solution
sponsored by CA Technologies.
WHITE PAPER:
Read this study conducted by Forrester Consulting on behalf of CA Technologies, you learn about the ROI impact of a SLA management platform that offers features for data metrics, automation, performance monitoring, and more.
Posted: 08 Dec 2011 | Published: 08 Dec 2011
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