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SFA White Papers (View All Report Types)
 
How a CRM Solution Helps Small Businesses
sponsored by Salesforce.com
WHITE PAPER: Is there a secret sauce to success? For small businesses looking to break-through, it's called "customer relationship management" or CRM. This e-book will introduce you to the basics of CRM.
Posted: 29 Jun 2015 | Published: 29 Jun 2015

Salesforce.com

Moving Service Management to SaaS
sponsored by CA Technologies
WHITE PAPER: Today, organizations can enjoy similarly substantial benefits by migrating their IT service management functions to a software-as-a-service (SaaS) model. Continue on to this paper to explore a service desk offering that will help you bring the benefits of SaaS to your IT service management function.
Posted: 04 Mar 2013 | Published: 31 Dec 2012

CA Technologies

Self-Service That Really Serves
sponsored by Oracle Corporation
WHITE PAPER: To truly meet the demands of the informed consumer, self-service solutions must have fully integrated e-commerce and e-billing systems that accommodate every aspect of the online customer experience. Read this free white paper to learn about all-in-one systems that build your brand and keep customers coming back.
Posted: 10 Jun 2009 | Published: 10 Jun 2009

Oracle Corporation

Advanced Manufacturing Solutions for Small to Midsize Businesses: How the right enterprise manufacturing software can help SMBs reduce costs and pave the way for growth
sponsored by Glovia Services, Inc.
WHITE PAPER: Learn how small to midsize businesses (SMBs) can use enterprise manufacturing software to streamline their operations, reduce costs, improve their overall efficiency and succeed even as large companies continue to flood the global landscape.
Posted: 13 Aug 2007 | Published: 13 Aug 2007


It's All about the Salesperson: Taking Advantage of Web 2.0
sponsored by Oracle Corporation
WHITE PAPER: This paper examines the challenges salespeople face, the growing Web 2.0 trend in the enterprise, and the drivers for a new breed of social applications that complement traditional CRM systems to help sales users close more deals quickly.
Posted: 19 Sep 2008 | Published: 19 Sep 2008

Oracle Corporation

Dialing for Dollars: Nine Tips on Call Prospecting
sponsored by Cisco Systems, Inc.
WHITE PAPER: The truth about effective call prospecting is that it’s a numbers game: the more calls you make, the better your chance of attaining customers. Just one customer could be enough to make your sales numbers. Continue reading this paper to learn nine tips for effective calling.
Posted: 20 Jan 2011 | Published: 20 Jan 2011

Cisco Systems, Inc.

Streamlining Sales Processes to Boost Performance: Five best practices for optimizing the sales pipeline
sponsored by SugarCRM Inc.
WHITE PAPER: When chosen wisely and used appropriately, technology can have a positive impact on both the sales process management and the results of managing the sales effort more efficiently. SugarCRM can remedy the gap in four crucial areas. And it does so very economically, avoiding a fifth mistake, spending more money than you have to in order to improve.
Posted: 02 Jun 2009 | Published: 02 Jun 2009

SugarCRM Inc.

Metrics-Based Sales Productivity – Delivering Dividends for Forward Thinking Sales Organizations
sponsored by IBM
WHITE PAPER: New Sales Performance Management solutions enable sales leaders to align technology to business need and strategy. Read this paper for a series of discussions related to the metrics-based sales productivity solutions that forward thinking sales organizations are employing to harness the power of the pipeline and take advantage of sales analytics.
Posted: 16 Mar 2010 | Published: 05 Mar 2010

IBM

CRM without Compromise: A Strategy for Profitable Growth
sponsored by SAP America, Inc.
WHITE PAPER: Consider how SAP can help you improve customer relationship management. Build a synergistic ecosystem with employees, customers, and partners to deliver customer value – where customer demand drives the supply chain and customer insight inspires innovation. Quickly respond to sustain competitive advantage and profitability.
Posted: 07 Nov 2007 | Published: 01 Apr 2007

SAP America, Inc.

Building a Smarter Operational Response
sponsored by Bytware, Inc.
WHITE PAPER: Caught in a pinch of downsizing, restore IT productivity through automation.
Posted: 11 Jul 2008 | Published: 01 Jul 2007

Bytware, Inc.
 
 
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