SAT White Papers

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May 26, 2012

IT Management > Systems Design and Development > Application Development > Software Development Methodologies >
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SAT White Papers (View All Report Types)

Using Unified Customer Data Visibility to Improve Revenue, Retention and Satisfaction sponsored by DataFlux Corporation WHITE PAPER: While immediate value is achievable through improved data quality and standardization, without well-defined goals for measured improvements to visible business processes the technical morass threatens project success. In this paper, we review some barriers to success of Master Data Management (MDM) programs. Posted: 16 Jun 2011 \| Published: 16 Jun 2011 TOPICS: Data Management \| Data Mart Architectures \| Data Quality \| Program Management \| Structured Analysis Techniques \| Structured Data

CIO Tech Dossier: Application Performance Management: The End User is King sponsored by CA Technologies. WHITE PAPER: Access this resource to discover the ways that application performance management (APM) creates an agile IT environment that offers measurable benefits, including improved end-user satisfaction, increased efficiency, and greater support of business objectives. Posted: 08 May 2012 \| Published: 08 May 2012 TOPICS: Application Performance Management \| Application Performance Management Software \| Business IT Alignment \| Business Management \| Business Process Management \| Business Process Management Software \| CIOs \| IT Management \| IT Managers

Federal-Mogul Improves System Performance and Monitoring with SAP Solution Manager and SAP Enterprise Support sponsored by SAP America, Inc. WHITE PAPER: The SAP Solution Manager upgrade will provide Federal-Mogul’s SAP Competency Center the tools to improve the company’s system monitoring capabilities and increase its value to the business. Posted: 14 May 2012 \| Published: 14 May 2012 TOPICS: Application Monitoring \| Application Performance Management \| Applications Management \| IT Infrastructure \| IT Management \| IT Service Management \| Systems Management \| Systems Management Software

Successful Projects Start with High Quality Requirements sponsored by Micro Focus WHITE PAPER: Read this white paper to learn how to create an accurate requirements definition for ongoing management that will save you time and money in the design phase, during development, and throughout the testing and quality assurance processes. Posted: 16 May 2012 \| Published: 16 May 2012 TOPICS: Project Management \| Software \| Software Development Life-Cycles \| Software Development Methodologies \| Software Development Tools \| Software Project Management

The ROI of investments in Modern Application Development sponsored by Hewlett-Packard Company WHITE PAPER: Read this white paper to learn how ALM tools designed specifically for today's modern application development can bring order, visibility, and efficiency to the complexity introduced to application lifecycles by modern delivery methods like cloud computing, distributed development, composite applications, and more. Posted: 06 Apr 2012 \| Published: 06 Apr 2012 TOPICS: Application Development \| Application Life-Cycle Management \| Application Life-Cycle Management Software \| Application Performance Management \| Software Development Life-Cycles \| Software Development Methodologies \| Software Development Tools \| Software Project Management \| Software Quality Assurance

Serena Service Manager: A Process Driven Approach to Orchestrating IT Service Management (ITSM) sponsored by SERENA Software, Inc. WHITE PAPER: This white paper explores the many benefits of Serena Service Manager, an IT Service Management (ITSM) solution that offers service orchestration of the core processes of incident, problem and change management with initial implementations of service request management and fulfillment together with support for service level agreements. Posted: 03 Apr 2012 \| Published: 03 Apr 2012 TOPICS: Business Intelligence \| Business IT Alignment \| Business Management \| Business Process Management \| Business Process Management Software \| Business Service Management \| IT Infrastructure \| IT Management \| IT Service Centers \| IT Service Management \| ITIL

EMA- Making Your Investment in an Executive Dashboard Count: What to Look For and Why sponsored by CA Technologies. WHITE PAPER: The right Executive Dashboard can be one of the most catalytic investments an enterprise makes, if you chose the right one. Access this informative white paper to discover who is using Executive Dashboard and why, what design points every CIO should consider, the financial benefits those using Executive Dashboard are witnessing, and more. Posted: 17 May 2012 \| Published: 17 May 2012 TOPICS: Business Intelligence \| Business IT Alignment \| Business Management \| Business Process Management \| Dashboards \| IT Best Practices \| IT Management \| IT Service Management

Service. Smarter. Redefining commerce in the age of the customer sponsored by IBM WHITE PAPER: Access this white paper to discover how a better, smarter approach to commerce can eliminate the potential for unhappy customers and improve your reputation and brand. In today’s highly competitive marketplace, ensuring your customers are satisfied with your services is worth the extra effort. Posted: 21 May 2012 \| Published: 21 May 2012 TOPICS: Business Management \| Business Process Management \| Customer Loyalty \| Customer Retention \| Customer Satisfaction \| Customer Service \| Customer Service Best Practices \| IT Management

Enterprise Mobility Leveraging the mobility economy in the enterprise sponsored by Hewlett-Packard Company WHITE PAPER: Read this informative white paper to discover ways to build new mobile applications for multiple device types, increase availability for users, secure back-end information for mobile applications, and much more. Posted: 01 May 2012 \| Published: 01 May 2012 TOPICS: Application Development \| Mobile Device Management \| Mobile Device Management Software

The Business of Application Performance Monitoring sponsored by Quest Software WHITE PAPER: What do you need to consider before purchasing and implementing an application performance monitoring (APM) solution? Read this paper to gain insight into the many considerations you should be aware of before selecting an APM option. Also discover details on solution in particular and how it is designed to fit the needs of any size organization. Posted: 18 May 2012 \| Published: 18 May 2012 TOPICS: Application Development \| Application Integration \| Application Life-Cycle Management \| Application Life-Cycle Management Software \| Application Monitoring \| Application Monitoring Software \| Application Performance Management \| Application Performance Management Software \| Business Intelligence \| Business Intelligence Software

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