SA White Papers

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May 26, 2012

IT Management > Systems Design and Development > Application Development > Software Development Methodologies >
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Using Unified Customer Data Visibility to Improve Revenue, Retention and Satisfaction sponsored by DataFlux Corporation WHITE PAPER: While immediate value is achievable through improved data quality and standardization, without well-defined goals for measured improvements to visible business processes the technical morass threatens project success. In this paper, we review some barriers to success of Master Data Management (MDM) programs. Posted: 16 Jun 2011 \| Published: 16 Jun 2011 TOPICS: Data Management \| Data Mart Architectures \| Data Quality \| Program Management \| Structured Analysis Techniques \| Structured Data

BTS Consultant Thought Leadership Paper: Business Case for Value Realization Business Case for Value Realization During Implementation sponsored by SAP America, Inc. WHITE PAPER: Find out more about value management and building value realization practices into every IT project. Discover how using value realization best practices during the lifecycle of your implementation can help you achieve greater value from your IT investments. Learn about the value of ASAP methodology and SAP offerings. Posted: 17 May 2012 \| Published: 17 May 2012 TOPICS: Application Deployment \| Application Development \| IT Consulting Services \| IT Governance \| Portfolio Management (IT Management) \| Project Management \| Project Portfolio Management \| Software Implementation

Top 5 concerns with mobile application monitoring sponsored by Hewlett-Packard Company WHITE PAPER: Managing the performance of mobile applications presents a new challenge for IT teams. Read this white paper to learn why mobile application performance monitoring is uniquely challenging and discover the tools you'll need for effective mobile management. Posted: 21 May 2012 \| Published: 21 May 2012 TOPICS: Application Development \| Applications Software \| Mobile Device Management \| Mobile Device Management Software

IDC White Paper Sponsored by CA Technologies: Datacenter Infrastructure Management (DCIM) — Bringing Together the World of Facilities and Cloud Computing sponsored by CA Technologies. WHITE PAPER: Access this resource to uncover how datacenter infrastructure management brings IT and facilities together to create a datacenter-wide view that opens the door for creating business value, innovating the datacenter, and increasing flexibility to respond to changing business needs. Posted: 15 May 2012 \| Published: 15 May 2012 TOPICS: Business IT Alignment \| Business Management \| Cloud Computing \| Data Center Infrastructure Efficiency \| Data Center Management \| Data Centers \| IT Infrastructure \| IT Management

Reshaping IT for Unprecedented Productivity in a Consumer Driven Era sponsored by CA Technologies. WHITE PAPER: Success in the IT world requires the ability to exceed customer expectations on a regular basis, and, oftentimes, achieving this goal means enlisting the help of a modern service assurance strategy. Read this white paper to learn about the application capabilities a service assurance system should include and how you can implement one today. Posted: 07 May 2012 \| Published: 07 May 2012 TOPICS: Application Performance Management \| Business Service Management \| IT Management \| IT Management Services

Federal-Mogul Improves System Performance and Monitoring with SAP Solution Manager and SAP Enterprise Support sponsored by SAP America, Inc. WHITE PAPER: The SAP Solution Manager upgrade will provide Federal-Mogul’s SAP Competency Center the tools to improve the company’s system monitoring capabilities and increase its value to the business. Posted: 14 May 2012 \| Published: 14 May 2012 TOPICS: Application Monitoring \| Application Performance Management \| Applications Management \| IT Infrastructure \| IT Management \| IT Service Management \| Systems Management \| Systems Management Software

Optimizing Service Delivery in the Cloud sponsored by CA Technologies. WHITE PAPER: Effective IT service delivery is critical for any business to run smoothly, however, many organizations are finding that this can be challenging in a cloud environment. This white paper offers key tips on how to overcome this issue and ensure optimal performance of your IT environment by leveraging new, advanced service assurance solutions. Posted: 07 May 2012 \| Published: 07 May 2012 TOPICS: Application Performance Management \| Cloud Computing \| Cloud Management \| IT Management \| IT Management Services \| IT Service Management \| IT Services

Transformation of IT Operations - Realizing IT as a Service through Comprehensive Cloud Services sponsored by VMware vCloud Powered/Tier 3 WHITE PAPER: Discover how organizations can gain the freedom of true IT as a Service from integrating isolated IaaS and PaaS under a cloud platform. Explore a detailed use case and the advantages of leveraging an enterprise-class cloud to deliver comprehensive cloud services in this exclusive resource. Posted: 18 May 2012 \| Published: 18 May 2012 TOPICS: Application Development \| Application Development and Integration Services \| Application Infrastructure \| Cloud Computing \| Cloud Management \| Infrastructure as a Service (IaaS) \| Platform as a service \| Rapid Application Development

Go Live with Confidence sponsored by Micro Focus WHITE PAPER: Read this white paper to learn how lifecycle quality management (LQM) for SAP applications enables developers to deliver applications that consistently meet the needs of the business and the end users. Posted: 17 May 2012 \| Published: 17 May 2012 TOPICS: Application Development \| Application Life-Cycle Management \| Application Performance Management \| Application Performance Management Software \| SAP (Product) \| Software Quality Assurance \| Software Testing \| Testing

IT Management 2.0: Four Steps to Intelligently Fulfill Demand Across the IT Application and Service Delivery Lifecycle sponsored by SERENA Software, Inc. WHITE PAPER: Read this white paper to learn how a process-based approach to managing application demand can finally help IT service organizations give their user base what they want—more revenue, more market share, and more customers. Posted: 01 May 2012 \| Published: 01 May 2012 TOPICS: Application Development \| Application Life-Cycle Management \| Application Performance Management \| Applications Management \| IT Service Management \| IT Services

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