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WHITE PAPER: A new approach to Business Process Management (BPM) is the use of BPM and SOA together in a layering strategy. This white paper explores the BPM layered concept and offers a case study of how ABN AMRO, one of the world's largest financial institutions, has benefited from its deployment.

Posted: 21 Dec 2009 | Published: 21 Dec 2009

WHITE PAPER: This white paper discusses five rules for negotiating that can help make the transaction more pleasant for everyone involved and better your chances at getting what you want.

Posted: 01 May 2009 | Published: 01 May 2009

WHITE PAPER: This white paper addresses HR challenges and metrics solutions for improving operations.

Posted: 02 Feb 2012 | Published: 02 Feb 2012

WHITE PAPER: This paper explores the challenges of trying to deliver quick time-to -value for IT projects and achieve the status of ‘agile enterprise’. It illustrates how IBM® WebSphere® ILOG BRMS can facilitate the alignment of IT with business and support the implementation of an ADS to provide business value within months of project adoption.

Posted: 12 Dec 2010 | Published: 12 Dec 2010

WHITE PAPER: This white paper describes how enterprise resource planning (ERP) technology can improve efficiency by automating business processes, offering a fully integrated suite of business management applications, and providing flexible and customizable reporting.

Posted: 05 Jan 2012 | Published: 05 Jan 2012

WHITE PAPER: Microsoft Dynamics CRM enables organizations to improve customer service, effectively manage marketing and communications, and increase sales productivity, ultimately driving increased profits and reduced costs.

Posted: 21 Oct 2011 | Published: 21 Oct 2011

WHITE PAPER: Find out how to measure ROI for your business. Companies of all sizes constantly evaluate their operations, seeking to make changes that will increase effectiveness while controlling costs. This paper offers concrete practices, processes, and recommendations to drive the ROI of a company's IT investment (ROIT).

Posted: 29 Jan 2010 | Published: 29 Jan 2010

WHITE PAPER: This research report examines the crucial set of processes that encompass spend analysis by exploring the pressures, strategic actions and capabilities of 132 organizations surveyed globally in September 2011.

Posted: 09 Jan 2012 | Published: 09 Jan 2012

WHITE PAPER: In this white paper, learn best practices for automating workflow and AP to increase accuracy, overall business efficiency, and decrease costs to improve your AP operations.

Posted: 10 Jan 2012 | Published: 10 Jan 2012

WHITE PAPER: This perspective paper covers the forces that are driving the m-commerce market, the benefits available, and the kinds of business models and partnerships that are seeking to achieve that credible scale over time.

Posted: 20 Sep 2011 | Published: 20 Sep 2011

WHITE PAPER: This perspective paper covers the forces that are driving the m-commerce market, the benefits available, and the kinds of business models and partnerships that are seeking to achieve that credible scale over time.

Posted: 07 Oct 2011 | Published: 07 Oct 2011

WHITE PAPER: With new technologies—such as planning and analysis solutions powered by IBM Cognos® software—companies are automating the process, getting faster reports and data that fuel “what is” and “what if” scenarios. Read this paper to learn more.

Posted: 15 Oct 2010 | Published: 15 Oct 2010

WHITE PAPER: This paper explains how ERP systems based on the SaaS model meet manufacturers’ financial goals: low initial capital expense, reduced ongoing operating costs, and a short time to value. Continue reading to learn the five advantages of on-demand ERP systems, commonly referred to as SaaS.

Posted: 07 Nov 2010 | Published: 07 Nov 2010

WHITE PAPER: E-commerce has gone from fringe to foundation. Now, businesses must tailor their customer serivce approach to the more complex "anytime, anywhere" customer with mobile device in hand. This white paper from Oracle details the "commerce anywhere" approach.

Posted: 26 Apr 2011 | Published: 26 Apr 2011

WHITE PAPER: In this paper, discover the results that Esker research found indicating that accounts payable automation can typically save organizations 40 to 60 percent of operational and administrative AP costs. Also explore the abundant benefits that automated processing of vendor invoices can help business like yours achieve.

Posted: 03 Jan 2012 | Published: 03 Jan 2012

WHITE PAPER: There is growing evidence of the competitive value of BI and analytics solutions. An IDC study of North American and European organizations found that the median ROI of BI and analytics projects was 112%.

Posted: 04 Mar 2011 | Published: 04 Mar 2011

WHITE PAPER: Keeping up with a quickly expanding business is difficult if you do not have the right tools. Read on to learn how Cricket Communications handled its growing business' operations with an enterprise application, data and operational management system.

Posted: 10 Feb 2012 | Published: 10 Feb 2012

WHITE PAPER: The number of channels which consumers use to research and purchase products or services is growing. This white paper takes a look at a recent survey of consumer buying habits in regards to the number of channels they use when shopping and how businesses can provide a better experience across these channels for their customers.

Posted: 25 Apr 2011 | Published: 25 Apr 2011

WHITE PAPER: Learn an alternative to legacy service management solutions that is fast to deploy, easy to configure, and can help your organization realize faster time to value and lower total cost of ownership, both immediately and in the long term.

Posted: 04 Jan 2012 | Published: 04 Jan 2012

WHITE PAPER: With the rapid emergence of technologies, it is important for business executives and stakeholders to focus on the real business challenges and the needs of the enterprise. This White Paper provides a high-level depiction of real-world business problems that were addressed using Cloud computing.

Posted: 24 Oct 2011 | Published: 24 Oct 2011

WHITE PAPER: Differentiating customer experiences for online channels is an important deciding factor for loyalty and growth. This white paper discusses the primary considerations and options for delivering a unique online experience to satisfy all of your customer and stakeholder needs.

Posted: 25 Apr 2011 | Published: 25 Apr 2011

WHITE PAPER: While a business process management system can save time and cut costs by governing processes, it can’t decide what to do, given a particular circumstance. A business rules management system enables the right decisions to be made quickly. This white paper uses case studies to illustrate the value of adding rules to BPM.

Posted: 05 Jan 2012 | Published: 05 Jan 2012

WHITE PAPER: The essence of Fluid Data—both as a construct and as a branded capability of Compellent’s storage solution—is to provide data storage that is as dynamic as the demands placed upon it by fickle applications and business needs. Read this white paper to learn how to harness fluid data in your organization.

Posted: 30 Jun 2011 | Published: 30 Jun 2011

WHITE PAPER: Access this report to read about an IDC study that found the Microsoft Desktop Optimization Pack (MDOP) to have a 438% ROI over three years, improving both IT and end-user productivity.

Posted: 14 Dec 2011 | Published: 14 Dec 2011

WHITE PAPER: In this report, discover the ways in which modern enterprise resource planning (ERP) strategies increase business agility.

Posted: 04 Jan 2012 | Published: 04 Jan 2012