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Reskilling White Papers (View All Report Types)
 
Employees at the Frontline in the Battle Against Ransomware
sponsored by KnowBe4
WHITE PAPER: In crunch time, it's all up to your employees to defend your critical information. Enable them to protect your organization sufficiently with proper security training and education in place. With well-trained personnel on the frontlines, you can ensure your organization stays safe from the crippling effects of ransomware.
Posted: 12 Dec 2016 | Published: 30 Nov 2016

KnowBe4

15 Top-Paying IT Certifications for 2014
sponsored by Global Knowledge
WHITE PAPER: It's always a good idea to take stock of your skills, your pay, and your certifications. To that end, here is a review of 15 of the top-paying certifications for 2014. With each certification, you'll find the average (mean) salary and a brief description.
Posted: 21 Feb 2014 | Published: 21 Feb 2014

Global Knowledge

Simplifying the Management of Tier 1 ERP Systems for Mid-Sized Companies
sponsored by Oracle Corporation
WHITE PAPER: This white paper will discuss the impact of Tier 1 systems on IT departments in terms of ongoing maintenance, demonstrating that Tier 1 systems make many IT tasks easier, ranging from new-report generation to user training to upgrade management.
Posted: 04 May 2009 | Published: 04 May 2009

Oracle Corporation

Learning & development: Can it really help to motivate and engage staff?
sponsored by Skillsoft
WHITE PAPER: This white paper discusses the importance of training and development initiatives in keeping employees engaged and motivated despite tough economic times.
Posted: 23 Apr 2012 | Published: 23 Apr 2012

Skillsoft

To Get Promoted in Customer Support, Do These Five Things
sponsored by Parature, Inc.
WHITE PAPER: Ascendancy in customer support ranks today demands a mix of both technical and business insight. Professionals that make service and support their career path and successfully move up the ladder, boast a range of skills across both disciplines.
Posted: 10 Mar 2008 | Published: 01 Mar 2008

Parature, Inc.

Thirty-One Best Practices for the Service Desk
sponsored by GoToAssist
WHITE PAPER: This paper discusses about the thirty one best practices which can serve as the starting point for various evaluation and improvement process.
Posted: 20 May 2008 | Published: 28 Jun 2005

GoToAssist

Offshore Software Test Automation: A Strategic Approach to Cost and Speed Effectiveness
sponsored by LogiGear Corporation
WHITE PAPER: This white paper presents an overview of an innovative approach to integrating global resourcing and the latest test automation tools. It also explores the software development and testing process, global resourcing and the automation of software testing.
Posted: 04 Aug 2008 | Published: 01 Jan 2006

LogiGear Corporation

CA White Paper: Getting Started with a Project Management Office (PMO)
sponsored by CA Technologies.
WHITE PAPER: This paper contains practical insights and best practices for better IT project delivery. It details ways of moving from an ad-hoc approach to a more effective process by implementing a project management office (PMO).
Posted: 20 Mar 2008 | Published: 01 Sep 2007

CA Technologies.

Best Practices for Data Loading into SAP ERP Systems
sponsored by Winshuttle, LLC
WHITE PAPER: This white paper examines existing data-loading methods and best practices to easily incorporate data into SAP solutions.
Posted: 03 Dec 2008 | Published: 03 Dec 2008

Winshuttle, LLC

Skill Level and Training Key Factors in IT Project Success
sponsored by Hewlett Packard Enterprise
WHITE PAPER: This white paper provides an analysis of a comprehensive survey with 144 senior IT managers examining the impact training and skill level had on the success of 377 IT projects.
Posted: 01 Dec 2008 | Published: 26 Nov 2008

Hewlett Packard Enterprise
 
 
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