Remote Users

WHITE PAPER: This white paper describes a two-part process used to define CLID information for both emergency and non-emergency calls. The first part involves defining the number(s) that will be sent to the called party. The second part of the process involves assigning the CLID entry to an analog telephone or to a key on a digital or IP telephone.

Posted: 14 Jun 2013 | Published: 16 May 2013

WHITE PAPER: This best practices guide provides guidance to help you more effectively and efficiently operate as a mobile worker. Inside, find advice to help you drive success with mobile work at home and on the road, as well as tips for increasing mobile communication.

Posted: 12 Jun 2013 | Published: 12 Jun 2013

WHITE PAPER: Discover why data protection for distributed environments differs from traditional server backup and recovery strategies and view a list of considerations you should use to evaluate potential service providers to ensure you find one that best aligns with your business needs.

Posted: 12 Jun 2013 | Published: 12 Mar 2013

WHITE PAPER: Explore how video conferencing can help not only reduce the time, cost, and carbon footprint associated with travel but also boost customer service and client satisfaction.

Posted: 10 Jun 2013 | Published: 28 Feb 2013

WHITE PAPER: This Nemertes Research report takes a look at the real TCO of video conferencing – investigating not only hardware and software expenses, but also the costs associated with bandwidth and support.

Posted: 10 Jun 2013 | Published: 31 Dec 2012

WHITE PAPER: Explore how you can take advantage of both collaboration and the center of excellence (CoE) concept to give your organization a leading edge on the competition

Posted: 10 Jun 2013 | Published: 29 Mar 2013

WHITE PAPER: Go beyond the basics and take a look at a number of tips that will help you balance security, manageability, and accessibility for both employees and guests over your enterprise wireless network.

Posted: 23 May 2013 | Published: 23 May 2013

WHITE PAPER: This white paper reveals the top 10 reasons you don't need a mobile device management (MDM) solution ... or do you?

Posted: 16 May 2013 | Published: 16 May 2013

WHITE PAPER: Learn about the rising BYOA movement – bring your own applications – and how to ensure safe, secure, efficient access to business apps from mobile devices.

Posted: 15 May 2013 | Published: 15 May 2013

WHITE PAPER: Get advice on building a comprehensive business case for unified communications (UC) adoption and view the many benefits UC has to offer, as well as alternative approaches you could use for implementation.

Posted: 14 May 2013 | Published: 31 Aug 2012

WHITE PAPER: As virtualization spreads users across the globe, organizations are seeking solutions to keep their users connected. View this white paper to learn how the virtualization of video is helping make these options more affordable and flexible for businesses today.

Posted: 07 May 2013 | Published: 31 Jan 2013

WHITE PAPER: This Nemertes Research paper analyzes the network, hardware, and operational costs of four of today's leading video conferencing vendors' solutions to help you understand the true TCO of video conferencing.

Posted: 06 May 2013 | Published: 31 Dec 2012

WHITE PAPER: As mobility and BYOD take over the enterprise, it is crucial to note that traditional video conferencing solutions are ill-equipped to handle the change. This paper outlines value of mobile video collaboration and unveils the top requirements that will help you achieve success.

Posted: 06 May 2013 | Published: 06 May 2013

WHITE PAPER: This commissioned survey explores the current state of web security in businesses and unveils how organizations have been impacted by the vulnerability of mobile and remote workers.

Posted: 03 May 2013 | Published: 03 May 2013

WHITE PAPER: As a network manager, application manager or security manager, you need systems that can collect data across your WAN, continuously analyze the data to discover problems, and troubleshoot issues as soon as they occur. Riverbed Cascade has fundamentally changed the economics of network performance management. Learn more.

Posted: 23 Apr 2013 | Published: 30 Dec 2011

WHITE PAPER: Successful organizations are built on a foundation of trust. This resource introduces three ideas that can help you foster trust between managers and employees, and also outlines key tools that are necessary for sustaining this workforce trust.

Posted: 18 Apr 2013 | Published: 31 Dec 2012

WHITE PAPER: Discover how integrating social software with communications is transforming the modern workplace, maximizing the potential of human capital, and generating value for businesses worldwide.

Posted: 09 Apr 2013 | Published: 02 Oct 2012

WHITE PAPER: The workplace is evolving – is your email application keeping pace? This resource details why the future of email and applications is social and details the many benefits a socially relevant email experience provides.

Posted: 05 Apr 2013 | Published: 28 Feb 2013

WHITE PAPER: Poor customer service is a costly business practice. The time to differentiate your customer service strategy is now – and the cloud can help. View now to learn about cloud contact centers and how they can benefit your business.

Posted: 04 Apr 2013 | Published: 04 Apr 2013

WHITE PAPER: This resource aims to explore what the future of enterprise communications holds by detailing the top ten predictions for 2013 and what they will mean for your communications strategy.

Posted: 04 Apr 2013 | Published: 31 Dec 2012

WHITE PAPER: In this brief yet informative resource, uncover statistics from a recent survey exploring distributed teams, collaboration technologies, user frustrations, and more!

Posted: 03 Apr 2013 | Published: 03 Apr 2013

WHITE PAPER: Uncover the key pillars and technologies available today that can help dramatically improve team performance within your dispersed enterprise.

Posted: 03 Apr 2013 | Published: 31 Oct 2012

WHITE PAPER: Uncover the three different categories of service providers (and their strengths and weaknesses) to get help aligning your organization with the best provider possible and ensure your critical data remain protected and secure.

Posted: 15 Mar 2013 | Published: 26 Feb 2013

WHITE PAPER: In this informative white paper, discover the benefits of deploying security solutions, such as secure web gateways, in the cloud rather than on local servers and appliances. See how you can maximize security and minimize costs using a cloud-based architecture – read on to learn more.

Posted: 06 Feb 2013 | Published: 31 Dec 2012

WHITE PAPER: This resource outlines nine common mistakes that are often made when deploying and managing a mobile initiative. Inside, find key recommendations that will help you sidestep these concerns and realize mobile success.

Posted: 04 Apr 2013 | Published: 31 Dec 2012